Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Don't Buy! Bra fit was too small although followed their sizing guide. Returned item following their convoluted process - followed tracking all the way to the return centre in Slovakia where it was... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Rubbish. Do not buy this product. Mine was never delivered. Had problems getting a response from customer service who did not reply to emails except by useless and unhelpful automated responses. Helpl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I never have felt so comfortable wearing a Bra, fitting is excellent and it looks awesome on my body. I feel like a woman again. Just wandering if overtime when your wear it daily, it doesn’t get fluf... Leggi di più

Valutata 5 stelle su 5

The bras are soft, well-made, and beautiful. In fact, I've never seen such a beautiful bra. They have thought of everything in the design. Unfortunately, I didn't measure myself right and they don't f... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

The Only No-Wire, Front-Opening Bra That Hides Side & Back Fat While Lifting, Supporting & Comforting Breasts Of All Sizes


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

1387 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Schlimmer Betrug!!!!!!Finger weg!!!!!

Schlimmer Betrug!!!!!!Finger weg!!!!!
Habe vor über einem Monat bestellt und noch immer keine Ware bekommen.
Möchte sofort mein Geld zurück!!!!!
So eine bodenlose Frechheit. Nie wieder!
Anzeige läuft bald, wenn nicht innerhalb von 2 Wochen die Ware da ist.

27 febbraio 2022
Non scritta su invito
Logo di The Lacy Bra

Risposta di The Lacy Bra

Hallo ,

Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben.

Es tut uns sehr leid zu hören, dass Sie eine so negative Erfahrung mit unserem Unternehmen gemacht haben. Wir haben in der Tat unerwartete und lange Verzögerungen bei unserem Versand erlebt; wir arbeiten daran, uns in diesem Bereich zu verbessern.

Bitte setzen Sie sich mit mir unter paula@thelacybra.com in Verbindung und ich werde mich umgehend darum kümmern.

Mit freundlichen Grüßen,
Paula

Valutata 4 stelle su 5

I Love the bras

I Love the bras, only don't fit in the cup. I need a DDD and you don't offer that. If I go to the 36 DD it's too big around. I run into this problem all the time.

27 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great bra

Great , fast delivery! Great bra! Please develop a full support, minimizing, sport bra for my size, 40D. My size in these kind of bras are very rare to find.

27 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

This is the most comfortable bra I have…

This is the most comfortable bra I have worn. Easy to do up and found the full back so very comfortable. Great decision to try this type of bra and will not go back to the old style of hook up at the back. Due to restrictive movement I was having trouble doing up the back and to go through the process of hooking up the bra and swiveling it around my body was truly annoying. Thank you for this lovely product.

27 febbraio 2022
Non scritta su invito
Valutata 4 stelle su 5

It was easy to pick the size w their…

It was easy to pick the size w their help and the bras fit. They are beautiful and sexy! Mine fit great and it minimizes my size a tad which is lovely. I received them within 3 weeks of ordering.
The only reason I didn’t put 5 stars is that I itched from the lace or lining at the bottom of the bras. I’ve washed them and am hoping it remedies this as I love everything else about them!

26 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Don't Buy

Don't Buy! Bra fit was too small although followed their sizing guide. Returned item following their convoluted process - followed tracking all the way to the return centre in Slovakia where it was refused by the addressee. Little hope of getting my money back. Very disappointed in their customer service.
Woohoo! After copious emails and a suggestion that PayPal Resolutions may be approached - I've had a refund. Sp perseverance has paid off.

26 febbraio 2022
Non scritta su invito
Logo di The Lacy Bra

Risposta di The Lacy Bra

Hi,

Many thanks for sharing your feedback with us.

I am so sorry to hear that you had a less than ideal experience with our company. We are currently investigating the reason why the parcel might have been refused as this should not have been the case, and I do apologize for the inconvenience.

I understand that you have received a refund - please let me know if there's anything else that I can do for you.
You can email me directly at paula@thelacybra.com.

Kind regards,
Paula

Valutata 5 stelle su 5

A DREAM bra!

Originally, I had ordered the wrong size, so had to ring a chat room to rectify the matter. It was easy. The questions were relevant & reasonable, & the helper really kind & honest.
The replacements when they came, very swiftly, were the right size, & fit like a dream! They were easy to put on, & once done, oh wow! Soooo comfortable, sexy, solid & well made.
Everything, & more, promised in the advertising. I am so glad I sent for your product!

26 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Toller Service

Da der erste BH ein wenig zu eng war, wurde mir umgehend und ohne Umstände für mich, eine andere Große zugesandt. Toller Service. Danke

25 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Poorly made

Poorly made, fits very small, shipping took forever. I would strongly suggest not buying one.

25 febbraio 2022
Non scritta su invito
Logo di The Lacy Bra

Risposta di The Lacy Bra

Hello Judy,

Many thanks for your feedback.

I am so sorry to hear that you are not happy with the purchase and with the shipping time.
We admit that there is room for improvement in our processes, and we are working to offer a better service to our customers in the future.

Regarding the size, please do let me know if you would be open to receiving a size up at no extra cost whatsoever, without the need to return the one you received. I would be happy to arrange that for you. Otherwise, I can walk you through our return options, as we would not want for you to be stuck with a product that you cannot use.
You can contact me directly at paula@thelacybra.com.

Kind regards,
Paula

Valutata 1 stelle su 5

Danger if you need to return it.

This bra is too tight under the arms. I therefore wanted to return the item and, as they give a UK phone number, I thought that would be easy. First you have to make the decision about keeping it and getting only 40% back, or returning it for the full amount. A no brainer, or so I thought. First you have to write to them for a returns form, which nearly 48 hours later they had not sent despite asking for it twice on their own form . I then went on to their online "chat" as a way of getting this, which I did. However, there is no warehouse in the UK and the nearest is Slovakia, for which I will need an IOSS number which you can only get from the company, and the people you chat with don't know it and will get back to me. I no longer trust the company so I will return it tracked, but I am still waiting for the IOSS number and heaven knows what other forms I need to complete since the Tories got us out of the EU. What a waste of time this afternoon has been and I am still no where near sorting this and so far I have been trying to do so for 2 days!

25 febbraio 2022
Non scritta su invito
Logo di The Lacy Bra

Risposta di The Lacy Bra

Hello,

Thank you for bringing this to our attention.

I am so sorry to learn that returning our product is turning out to be such a hassle.
We are a small company and at this stage, we are not able to shoulder the cost of free returns or return centers in every country we ship to - however it is certainly our aim to do so.

In the meantime, I can confirm that a IOSS number should not be needed, as this is usually only required for companies exporting out of the UK - however a single return from an individual should not need this. Please reach out to me directly at paula@thelacybra.com if you haven't been provided with a solution yet, and I will assist you directly.

Kind regards,
Paula

Valutata 4 stelle su 5

Happy😀

I gave this review 4 star because the delivery was 24 days after the actual order date not the 10-14 days as advertise. The wait however was worth it. The product is lovely, soft, not binding. I ordered this because the shoulder straps are wide and not cutting into my very arthritic shoulders. The front closing is also a benefit as I have difficulty turning my arms to button in the back.
I also love the inside lining as I’m able to insert a small pad if needed. I hope it can take a number of washing. I have a feeling I’ll be ordering more.

24 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Lacybra gives no support of large…

Lacybra gives no support of large breasts. If you bend over, they'll fall out of bra. Also, difficult to return.

24 febbraio 2022
Non scritta su invito
Logo di The Lacy Bra

Risposta di The Lacy Bra

Hello Robin,

Many thanks for sharing your feedback with us.

I am sorry to hear that our Lacy Bra did not meet your expectations and that returning is turning to be a problem.

Regarding the size, please do let me know if you would be open to receiving a size up at no extra cost whatsoever, without the need to return the one you received. I would be happy to arrange that for you. Otherwise, I can help you with returning the item for a refund, as we would not want for you to be stuck with a product that you cannot use.
You can contact me directly at paula@thelacybra.com.

Kind regards,
Paula

Valutata 5 stelle su 5

Empfehlenswert

Die Lieferung hat zwar etwas gedauert, aber die Ware kam liebevoll verpackt und qualitativ hochwertig an. Leider war die Größe nicht passend. Aber über Emails wurde schnell und professionell reagiert und die zweite Lieferung ging schnell. Vielen Dank

23 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Lacy bra

Very nice products, I bough a beige and a black very well packed and normal delivery. I suggested you try, you’ll love it

23 febbraio 2022
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più