I've used this company online and also visited the shop and can't fault either experience. Cigars arrived in good time and as ordered from my online order, then wwas helped when I went in the shop t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First time ordering cigars for delivery and I couldn’t be happier! The package arrived really quickly, and the cigars were packed perfectly. They came sealed in a bag and wrapped in bubble wrap so the... Leggi di più
L'azienda ha risposto
Placing the order was straightforward, but choosing the right cigar as a gift for my older brother’s birthday wasn’t easy—there’s a great variety of styles, sizes, and strengths. In the end, I think h... Leggi di più
L'azienda ha risposto
First time user of The House of Cigars. I found the website site excellent and informative. I thought the pricing is very reasonable. I arranged for click and collect which was more convenient for me.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are an online tobacconist shop stocking a large range of cigars and accessories. We sell New World Cigars from Nicaragua, Honduras, Dominican R., Mexico, and Cuban cigars, as well. The best prices for UK cigars you will find on our London cigar shop!
Informazioni di contatto
Ithaca House, 27 Romford Road, E15 4LJ, London, Regno Unito
- 07827 133 622
- Contact@thehouseofcigars.co.uk
- thehouseofcigars.co.uk
4,8
Eccellente
119 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di The House of Cigars
Hi Timur，
Thank you for the review. We are glad that you're happy with our service.
Appreciate your support!
Best Regards,
The House of Cigars Team
Quality,give them a try
Fairly new to covers and found this company online THoC. Great such a variety and the knowledge to go with that. I will use them again
1 giugno 2026
Risposta di The House of Cigars
Hi Ian,
Thank you for your lovely review. We’re so glad to hear you had a good experience with us.
We really appreciate your support. Enjoy your cigars!
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Liam,
Thank you for your review. We are glad that you're happy with our service.
Appreciate your support!
Best Regards,
The House of Cigars Team
Excellent service
Great selection.
Very good write up on each individual cigar .
Easy ordering.
Quick delivery.
1 giugno 2026
Risposta di The House of Cigars
Hi Paul,
Thank you for the lovely review. We are so glad to hear that you had a good experience with us.
Appreciate your support and feedback. Enjoy your cigars!
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Samuel,
Thank you for this lovely review. It's so glad to hear that you're happy with our service.
Really appreciate your support, and hope you enjoy your cigars!
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Martin,
Thank you for the kind review. We're glad that you are happy with our service.
Appreciate your feedback and support!
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Grant,
Thank you for your review. We're glad you are happy with our service.
Enjoy your cigars!
Best Regards,
The House of Cigars Team
Great selection, arrived faster and in perfect condition
It was easy to order from a great selection of cigars. The order arrived faster than expected and in perfect condition. Looking forward to a good smoke. Its my thirst time and I will order again
5 maggio 2026
Risposta di The House of Cigars
Hi Jan,
Thank you for the lovely review. We're glad to hear that you had a good experience with us.
Appreciate your support and feedback, and hope you enjoy the cigars!
Best Regards,
The House of Cigar Team
Risposta di The House of Cigars
Hi Tom,
Thank you so much for your kind words. We’re so glad to hear you had a good experience with us.
Really appreciate your support!
Best Regards,
The House of Cigar Team
Good choice of cigars
Good choice of cigars and when ordered they arrived quickly and well packaged so no damage . Thanks
7 aprile 2026
Risposta di The House of Cigars
Hi Christine,
Thank you for your lovely review. We’re so pleased to hear you were happy with our service.
Really appreciate the support, and hope you enjoy your cigars!
Best Regards,
The House of Cigars Team
Helpful to a newbie
Easy to navigate website, good comms, speedy dispatch. All positive!
2 aprile 2026
Risposta di The House of Cigars
Hi Mark,
Thank you for the lovely review. We're glad to hear you found the website easy to use and that everything went smoothly from communication through to dispatch.
Really appreciate your support and your feedback!
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Wayne,
Thanks so much for the lovely review. We are really glad to hear you had a good experience.
Really appreciate the support!
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Kirk,
Thank you for your kind review. We’re so pleased to hear you enjoyed the cigars and were happy with our service. We really appreciate your support!
Best Regards,
The House of Cigar Team
Great customer service
Quick response to my requests, great customer service. Happy to deal with..
2 settembre 2025
Risposta di The House of Cigars
Hi Rob,
Thank you so much for your kind words. We’re so pleased you were happy with our service.
We really appreciate your support and are very happy to have been able to help!
Best Regards,
The House of Cigars Team
Excellent on line seller.
Great selection of cigars easy to order and very swift delivery also excellent value.
31 marzo 2026
Risposta di The House of Cigars
Hi Geoffrey.
Thank you very much for your lovely review. We’re delighted to hear you found our website easy to use and that you were pleased with our range, pricing, and delivery service.
We really appreciate your support and hope to be of service again soon.
Best Regards,
The House of Cigars Team
Risposta di The House of Cigars
Hi Brian,
Thank you indeed for your feedback. It's nice to hear that we do a good job around here. If you have any suggestions, please let us know.
Best Regards,
Placing the order was straightforward
Placing the order was straightforward, but choosing the right cigar as a gift for my older brother’s birthday wasn’t easy—there’s a great variety of styles, sizes, and strengths. In the end, I think he’ll be pleased with my choice.
6 marzo 2026
Non scritta su invito
Risposta di The House of Cigars
Hi Elizabeth! Thank you for this marvellous review. We’re so happy to hear you’ve had a nice experience with us. I hope that your brother will enjoy the cigar.
I'd recommend using this place
I've used this company online and also visited the shop and can't fault either experience. Cigars arrived in good time and as ordered from my online order, then wwas helped when I went in the shop too.
Just be aware it doesn't have a shop front really, it's upstairs from another place, you have to call up.
23 marzo 2026
Non scritta su invito
Risposta di The House of Cigars
Hi Mark! Thank you for the great review. We’re so glad to hear you’ve had a nice experience with us, and that everything arrived as expected.
We also really appreciate you pointing out how to find us, as we know the showroom can be a little tricky to spot on a first visit.
Thanks again for your support, and we really do appreciate it and look forward to seeing you again.
Risposta di The House of Cigars
Hi Dean,
Thank you so much for your kind feedback. We really appreciate you taking the time to share it — it means a lot to our team.
We’re glad you had a good experience with our services, and we look forward to helping you again.
The House of Cigars Team
I have become a House of Cigars admirer…
I have become a House of Cigars admirer . I have shopped with them several times now and have never been disappointed.
Thank you for your excellent service.
4 marzo 2026
Risposta di The House of Cigars
Thank you very much for your kind feedback, David. Our team truly appreciates your comments and is happy to know you had a positive experience with us. We always try to provide the highest level of service and never disappoint our customers. Should you have any suggestions on how we can improve further, we would be very pleased to hear from you.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.