Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Don’t know yet how much money will be taken off for returns but my experience was very good I ordered a wig and returned it without much trouble.I was disappointed when I put the wig on my head and yo... Leggi di più

Valutata 4 stelle su 5

I am very happy with the topper I purchased but the lack of standardized hair color coding (“light gray” instead of color 59, 60, or 61) made it impossible to know what I was going to get when I order... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have ordered two wigs --and they are both beautiful -- as well as shampoo and wig brushes. All arrived in a timely manner, they were well packaged, and all orders were beyond and above my expectati... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti per capelli
  2. Negozio di parrucche

Informazioni fornite da varie fonti esterne

Top retailer, buy the best in women's name brand wigs, hair pieces, toppers and more at The HeadShop Wigs LLC. Lace front wigs, human hair wigs, synthetic hair, blended fibers, hand-tied, monofilament wigs, and wig care products. Committed to provided top notch friendly service. Talk to our wig experts.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

59 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No contacts

I purchased a wig from them. My insurance company and me tried to contact them. We called them, wrote emails multiple times, but no reply. I am very disappointed. I lost $400!

10 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

Good Wig Liners

I was looking for a wig liner that was open on top. They are easier to put on stay put. The Revlon liners are perfect. Happy that I found them!

8 marzo 2021
Valutata 3 stelle su 5

I ordered my wig in a size large and…

I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it badly due to head cancer surgery so I contacted customer support and was able to get it in an average. So I now have A very beautiful wig which is the wrong size and has very strict return guidelines. I guess it was a sad waste of my money.

23 febbraio 2021
Logo di The HeadShop Wigs LLC

Risposta di The HeadShop Wigs LLC

Customer asked we ship the avearge cap size instead. We did that. If needing large cap, why order the average at all. Whether ordering avearge, petite, or large, our agreed upon policy was outlined and agreed upon when customer decided to order alternate cap size.

Valutata 1 stelle su 5

Very dissatisfied

Very dissatisfied. I had ordered a wig last month. They failed to tell me it was back ordered. I waited almost a month. Very poor customer service and communication.

10 febbraio 2021
Valutata 3 stelle su 5

I really like the product that was sent…

I really like the product that was sent to me but I needed a different color and here is where I have my problem. I wanted a straight exchange which you would not accommodate and I was given a RA to send back within an allotted amount of time but I got sick and missed it, so now I have a wig I can't return or exchange, I don't like the return policy.

20 gennaio 2021
Valutata 5 stelle su 5

Awesome hairpiece

The hairpiece is wonderful...well constructed and full enough to look real. A great price, too. Thank you.

19 gennaio 2021
Valutata 1 stelle su 5

Terrible!!

Terrible!!! I never received a status or my order and was asked to write a review of my purchases. After writing a negative review I then received order status that it shipped and shortly after that I received their comment to my review which annoyed them. Again shortly after I received an email that my order was cancelled. Not sure how they even do business. Their website is terrible for finding updates on yr order and the fact that they would cancel my order is disgusting.
Ref yr reply I never asked to cancel my order

5 gennaio 2021
Logo di The HeadShop Wigs LLC

Risposta di The HeadShop Wigs LLC

? Customer requested to cancel order.

Valutata 1 stelle su 5

Beware: Product and customer service inferior

The photo of the wig I ordered is nothing at all like the product I received. It’s a mass of unstyled hair. My request to return was denied. Their calculation was that it was 6 business days since a late afternoon delivery, which
should not count as the first business day. This happened during the Christmas and new years holidays timeframe. I am a chemotherapy patient. I cannot take this wig to have it cut and styled by a professional. We are in a pandemic and my being immuno compromised I just cannot take the risk. This company has zero understanding of customer satisfaction. If I could give 0 stars I would.

4 gennaio 2021
Logo di The HeadShop Wigs LLC

Risposta di The HeadShop Wigs LLC

We do not subscribe to the tactic of weaponizing feedback in an effort to make one's own policy.

Valutata 5 stelle su 5

Looks natural

I bought a topper that matches my hair color exactly. Nobody knows I’m even wearing it, it looks so natural!

4 gennaio 2021
Valutata 4 stelle su 5

Wigs not what they look like in the catalog

Don’t know yet how much money will be taken off for returns but my experience was very good I ordered a wig and returned it without much trouble.I was disappointed when I put the wig on my head and your supposed to just put it in place with your fingers ho ho ho what you really need is the same beautician that Raquel Welsh uses then maybe it will look good on you too!

18 dicembre 2020
Valutata 3 stelle su 5

Need better customer service

You did not do bad. I really did not know what I needed to order. I really ordered blind. I am ordering again and hope I can be better informed. Your customer service was nice but not helpful. I am going to call customer service again before I order and hope they can help. I had to return my item which can get pricey

27 novembre 2020

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più