I was happy with the booking service, delivery and product quality. Just a couple of points. I ordered two of the Musgo colognes. One was with splash style of dispensing and the other was spray atomi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Leggi di più
Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Leggi di più
Product arrived damaged and I was advised that “the bottle still look fairly full”, or I could send it back from FR to the UK. There are enough other shops that sell male grooming products, I... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Informazioni di contatto
Regno Unito
- thegroomingclinic.com
4,7
Eccellente
214 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Five Stars
There was an issue with my delivery, which wasn't the fault of TGC. However, in the absence of any assistance from Royal Mail, they resolved the issue fully, with quick communication throughout.
28 marzo 2024
Non scritta su invito
Fabulous service!Fabulous product❣️
The Grooming clinic gave me such lovely service.I spoke with Henry on the phone,what a delightful man!Loved my Eight and Bob products.Fabulous all round
22 marzo 2024
Risposta di The Grooming Clinic
Thank you for taking the time to leave your review, Josephine =)
Risposta di The Grooming Clinic
Thank you Julie, I'm glad we made you smile =)
Damaged product; awful customer service
Product arrived damaged and I was advised that “the bottle still look fairly full”, or I could send it back from FR to the UK.
There are enough other shops that sell male grooming products, I won’t shop here again.
After this review, TGC also felt that it was appropriate to threaten legal action - so buyer beware. They may claim to "divide and conquer", but this isn't some battlefield - I needed a faulty product replaced. The fact that they immediately threatened legal action shows how much of a "serious" business they are - countless 5 star reviews, or not.
They can't all be winners.
22 marzo 2024
Risposta di The Grooming Clinic
This review is sadly not a true reflection of events. For anybody reading this please rest assured that if something goes wrong with your order then we will divide and conquer to put it right for you. If you keep scrolling you'll see 100s of verified 5 star reviews reflecting the great service we are best known for.
Superb customer service
Henry's customer service is the best I have ever come across - helping me track down my missing parcel (my fault as I included an incorrect post code) and the very regular updates to get the parcel back on track and heading to me. I'll certainly make The Grooming Clinic my first port of call from now on. Thank you Henry.
22 marzo 2024
Non scritta su invito
Cheaper than makers site.
Google searched for a product and found it at The Grooming Clinic site. It was in stock, other sites all out of stock. I wouldn’t have thought to search here first. Cheaper than the makers site which had been out of stock for quite a while. Delivery was quick and on time. Would recommend this site.
15 marzo 2024
Non scritta su invito
Quality service and product
Great service as usual. Product in stock and arrived on time.
20 febbraio 2024
Good product and very quick shipping
20 febbraio 2024
Good prompt service
22 gennaio 2024
All good !!!!
14 gennaio 2024
Non scritta su invito
Risposta di The Grooming Clinic
Thank you, Oliver =)
Risposta di The Grooming Clinic
Thanks for taking the time to leave your review, Ant =)
Risposta di The Grooming Clinic
Thank you, Francis =)
The best!
Brilliant Grooming Clinic! Fantastic range of innovative, creative products, excellent customer service - really second to none- Steven is a true gem/Angel/star 🌟
Many thanks always
Xxx
22 dicembre 2023
Risposta di The Grooming Clinic
Thank you =)
Customer service is great
Customer service is great, I ordered from the US and had a customs issue that was dealt with right away. Also, since the items travel a long way from the UK to the US, the packaging is great. I have ordered from FeelUnique in the past and they are quite sloppy. Grooming Clinic takes the time and effort to pack things correctly.
23 novembre 2023
Non scritta su invito
Great site and quick delivery
21 novembre 2023
AS GOOD AS IT GETS.
Steve at TGC is an absolute pleasure to deal with. I've tried other companies and can't say I've been over impressed with their stock and customer service. Ordered my Horace products and they arrived very quickly. TGC is as good as it gets. 5 stars all day long.
16 novembre 2023
Non scritta su invito
good product and service
9 novembre 2023
Non scritta su invito
suport team
despite a technical issue with my email I received a telephone call from the suport team today updating me all required information regarding my email and the order track number .
I do appreciate their prompt action.
11 novembre 2023
Non scritta su invito
Risposta di The Grooming Clinic
Good morning Mohamed,
Could you please send us your order information so we can take a look for you?
With best wishes,
Team TGC
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