The Gold Company Recensioni 

318
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

So simple. My wife had a bit of a clear out of her jewellery box and we sent it all off in the pre paid envelope. I wasn’t sure what was good and what was costume jewellery. Valuation came back a f... Leggi di più

Valutata 1 stelle su 5

’m extremely disappointed with the offer I received. I sent in over £1,000 worth of gold and silver jewellery and was offered just £100 — which honestly felt insulting. The valuation was nowhere nea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good firm to deal with. Done 3 transactions now & been pleasantly surprised by the valuations & speed of payment. Much better than the local high street cowboys. I will only use them in the futur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Super quick fantastic service. Received my selling pack, gathered together my unused and broken jewellery, posted it on Tuesday, it was valued and offer made Wednesday, absolutely cannot fault this... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di commercio di oro e argento

Scritti dall'azienda

We will value and buy your unwanted, unloved, unused Gold, Platinum, Palladium and Silver. Whether pristine and new, or old and tarnished, or even broken, and of any shape or size, we provide free collections, free valuations, free postage and free returns. Just request a selling pack now, receive it the next working day and post it straight back. We will value all items, make you an offer and pay by bank transfer, cheque or even Paypal, on the same day. All items are automatically insured up to £750 per pack, with higher insurance available on request. And if you decline our offer or change your mind, all items are returned to you free.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

318 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(318)

40 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Super service

Used donotsitonit and sent my items yesterday. Mix of gold and silver, received a text from Gold company today with an offer I was satisfied with and request for bank details. I nervously sent them and true to word money was in my account within an hour! I don't know anywhere else where service has been that swift. If I find any more items I will send them off.

21 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent communication

Plenty of communication throughout the process. Promot call once they received my items. Full explanation of items sent and value offered. As I was out when they contacted me they texted the valuation and I was able to provide banking info. Money was then immediately transferred.
Very quick simple and efficient.

30 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service returned my jewellery in package provided by the gold company . Quick reply and quote for my old chains rings odd earring’s excepted quote money in my bank account same day .

1 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Wow..it was great

I didn't really know what to expect but I can say it was fantastic.
So easy to use.
I sent my package and the following day I received a phone call from a very pleasant professional man. I agreed the price quoted and the money was in my account within minutes. I also received a text confirming everything.

25 aprile 2024
Non scritta su invito
Valutata 2 stelle su 5

Below average offers

I feel personally this company take advantage of people with money problems.
I sent two rings to them I was expecting at least £150 I got offered £72. They do this to take advantage of a person needs the money like at the time I did. So I accepted an offer I wasn’t really happy with. I know they want to make a profit but I feel they know only people with no time or who need money come to them.

26 marzo 2024
Non scritta su invito
Logo di The Gold Company

Risposta di The Gold Company

Hi Marco, we are sorry to hear that you were unhappy with the price offered for your items. We can only pay you for scrap precious metal value and not the retail value of the items. Your rings also contained stones, which as stated in our terms and conditions we are unable to attribute to the offer. We will however, always work hard on your behalf to try and get to a figure that the client is happy with, and you did not communicate your dissatisfaction at the time of sale. Our service is completely free and without obligation to sell. We pay all the postage costs to receive the items and to send them back if the offer is not accepted, so of course, it is in our interest to buy your items rather than send them back.
We wish you all the best, thanks, The Gold Company

Valutata 5 stelle su 5

Such great service from this company

Such great service from this company. The delivery of the envelope to post my items took a few days, but once that arrived everything went like clockwork. I took my envelope to the post office on Tuesday & Wednesday morning I received a phone call making me a great offer for my items. I accepted & the money was put straight into my account.
I couldn’t have hoped for a better service, thank you very much .

21 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Quick and simple

What a simple and quick process this was. Went online and ordered a free kit, got a text messages checking I had received it ok. I posted on the Monday evening and by Wednesday the money was in my bank as I was very happy with my offer. Thank you

17 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Very generous company!

Brilliant company! Very generous with there offer and money was in my bank before I got off the phone ! Very happy, fantastic swift service. Highly recommend 🌟🌟🌟🌟🌟

4 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Very straightforward and efficient…

Very straightforward and efficient process. Posted items via prepaid packaging. The very next day I received a text message with a value. Once accepted I provided my bank account and the money was transferred within 20-30 mins. Very happy with the service.

16 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

1st class service…

I applied on-line to request the relevant packaging to send in unwanted jewellery. I received this within a couple of days. I followed easy instructions on what to do and subsequently posted my items free of charge. Within 24 hours I received a phone call with an offer which I accepted. The money was transferred into my bank account while I was still on the call. Because of the great service I received I decided to send 2 more items. The same again money was in my account the day after posting. Absolutely brilliant service.

5 marzo 2024
Non scritta su invito

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