The Felt Box Recensioni 

874
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Great company, lovely selection of wools at reasonable prices, great vibrant colours, and good quality. Always delivered quickly and never had any issues

Valutata 5 stelle su 5

EXCELLT QUALITY ITEMS. Received really quickly and at very good prices. Very informative website giving explanations and tips regarding products and their usages, I found this so helpful as a comple... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wool felt backing for needle felting means I can cut it according to my picture project. Next project will be Christmas cards so I can cut many small pieces. Prompt arrival. Will be looking for more n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di artigianato
  2. Negozio di hobbistica
  3. Negozio di lana

Scritti dall'azienda

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

874 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(874)

142 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast delivery and well packaged

Fast delivery and well packaged. Amazing wool and colours are as seen .Will definitely be buying again.

26 maggio 2025
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Risposta di The Felt Box

Dear Joan,

Thank you so much for your kind review.

We are so pleased to hear that you were happy with the fast delivery, secure packaging, and especially the quality and colours of the wool. It is lovely to know that the colours matched your expectations.

We truly appreciate your support and look forward to welcoming you back again soon.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Ordered on a .Monday night ( late) as…

Ordered on a .Monday night ( late) as my other order with a different wool provider had not even been picked ( even though I had ordered them 5 days earlier) my wool was being processed the next day and delivered brilliantly 2 days before my workshop, phew that was close. Beautiful wool. Great service 10 / 10

26 maggio 2025
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Risposta di The Felt Box

Dear Jill,

Thank you ever so much for your fantastic review.

We are so pleased to hear that your order arrived in good time for your workshop – what a relief indeed! It is lovely to know that you were happy with both the service and the quality of the wool.

Your kind words truly mean a lot to us, and we are thrilled to have been able to help at such a crucial moment.

Thank you again for choosing The Felt Box. We hope your workshop went wonderfully and look forward to serving you again soon.

Warmest regards,
The Felt Box® Team

Valutata 5 stelle su 5

Reliable & Amazing!

The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive beautifully packaged. Very reliable with good quality products. You won't find better elsewhere.

5 maggio 2025
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Risposta di The Felt Box

Dear Brittany,

Thank you so much for your wonderful review and for being such a loyal customer.

We are absolutely delighted to hear that you look forward to your monthly orders with us and that you are happy with the quality, packaging, and value of our products. It truly means a lot to know that you find our service reliable and our offerings excellent.

Your kind words and continued support are greatly appreciated. We look forward to sending out your next parcel very soon!

Warmest regards,
The Felt Box® Team

Valutata 5 stelle su 5

Wonderful wool at a great price

Wonderful wool at a great price, always exactly as described.

8 maggio 2025
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Risposta di The Felt Box

Dear Sally,

Thank you very much for your kind words.

We are so pleased to hear that you are happy with the quality and pricing of the wool, and that everything has arrived just as described. Your feedback is truly appreciated.

We look forward to serving you again soon and thank you for your continued support.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Great for all my needle felting…

Great for all my needle felting projects
Definitely recommend

5 maggio 2025
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Risposta di The Felt Box

Dear Andrea,

Thank you so much for your lovely review.

We are delighted to hear that our products have been great for all your needle felting projects, and we truly appreciate your recommendation.

It means a lot to us, and we look forward to being part of your future creative endeavours.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Curly locks

So far all I’ve ordered has been good

1 maggio 2025
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Risposta di The Felt Box

Dear Lisa,

Thank you very much for your review.

We are glad to hear that you have been happy with everything you have ordered so far. Your support means a great deal to us.

If there is ever anything you need or if you have any questions, we are always here to help.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Fast efficient and reasonably priced

Fast efficient and reasonably priced

8 maggio 2025
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Risposta di The Felt Box

Dear Amanda,

Thank you very much for your kind review.

We are so pleased to hear that you were happy with the speed, efficiency, and pricing of your order. Your feedback is greatly appreciated.

We look forward to welcoming you back again soon.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Super delighted with service

Super delighted with service, quality and price of felt box wool. Will definitely be ordering from them again.

8 maggio 2025
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Risposta di The Felt Box

Dear Lisa,

Thank you ever so much for your lovely review.

We are absolutely delighted to hear that you are so pleased with the service, quality, and price of our wool. It means a great deal to us that you will be ordering again – we truly value your support.

Looking forward to sending out your next order!

Warmest regards,
The Felt Box® Team

Valutata 5 stelle su 5

Very good service!!

Very good service. They responded quickly and resolved my request. Excellent products.

7 maggio 2025
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Risposta di The Felt Box

Dear Sandra,

Thank you very much for your kind words.

We are so pleased to hear that you were happy with the service and that your request was resolved promptly. It is also lovely to know that you are enjoying our products.

Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Beautifully presented in sturdy…

Beautifully presented in sturdy box..every colour labelled for future reference

6 maggio 2025
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Risposta di The Felt Box

Dear Julie,

Thank you so much for your lovely feedback.

We are delighted to hear that you were pleased with the presentation of the 59 Maori colour palette and that the sturdy box and labelled colours were helpful for future reference. We take great care with our packaging, so it is wonderful to know it made a positive impression.

We truly appreciate your support and hope you enjoy creating with your beautiful selection of colours.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Very quick service

25 aprile 2025
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Risposta di The Felt Box

Dear Tracy,

Thank you ever so much for your kind and thoughtful review.

We are so pleased to hear that you are happy with both the quality of our products and the speed of delivery. It is lovely to know you enjoy the variety in our wool range – we do our best to offer plenty of choice for all kinds of creative projects.

Your support truly means a lot to us, and we look forward to your next visit.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5
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Risposta di The Felt Box

Dear Ms MacWinyers,

Thank you very much for your kind words.

We are so pleased to hear that you were happy with the service and the quality of the wool. Your support is truly appreciated.

We look forward to serving you again soon.

Warm regards,
The Felt Box® Team

Valutata 4 stelle su 5

Great product but had to order on…

Great product but had to order on behalf of a friend as company would not do order over phone.

28 aprile 2025
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Risposta di The Felt Box

Dear Julia,

Thank you very much for your feedback and for taking the time to place an order on behalf of your friend.

We are so pleased to hear that you were happy with the product, though we do understand it may have been inconvenient not being able to place the order by phone. At present, we handle all orders through our website to ensure accuracy and secure processing, but we truly appreciate your understanding.

Thank you again for your support, and please do not hesitate to get in touch if we can assist further in the future.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Great product and fast delivery! Perfect!

Great product and fast delivery!

24 aprile 2025
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Risposta di The Felt Box

Dear Customer,

Thank you so much for your lovely review!

We are thrilled to hear that you were pleased with the product and the fast delivery. Your kind words are greatly appreciated.

We look forward to serving you again soon.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

So many colours to choose from

Always enjoy ordering from the felt box! Arrives quickly and kept up today with the process. Will no doubt keep ordering for years to come.

30 marzo 2025
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Risposta di The Felt Box

Dear Michelle,

Thank you ever so much for your kind and thoughtful review.

We are so pleased to hear that you enjoy ordering from The Felt Box and that you appreciate the wide range of colours and prompt service. It is lovely to know that you feel well informed throughout the process.

Your continued support truly means a lot to us, and we look forward to sending you many more colourful parcels in the years to come.

Warmest regards,
The Felt Box® Team

Valutata 5 stelle su 5

The Guitars You ,have the electric guitars that l…

You ,have the electric guitars that l needed for the mice l am making .

25 marzo 2025
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Risposta di The Felt Box

Dear Mrs Ogg,

Thank you so much for your delightful review.

We are so pleased to hear that you found the little electric guitars you needed – it sounds like your mice are going to be wonderfully musical creations! We always love hearing about the creative ways our items are used.

Thank you for choosing The Felt Box, and we hope to be part of many more imaginative projects to come.

Warm regards,
The Felt Box® Team

Valutata 4 stelle su 5

It was perfect but when I wanted to…

It was perfect but when I wanted to return one of the items there was no response, I returned it anyway and paid for postage, I hope this will lead to some communication regarding a refund ……?

31 marzo 2025
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Risposta di The Felt Box

Dear Elizabeth,

Thank you for your feedback, and we are glad to hear that you were happy with your order overall.

We are very sorry to hear that you did not receive a response when you first tried to arrange a return, and we sincerely apologise for any inconvenience this may have caused.

I can see that your return has been received and the refund has already been issued. If you have any further questions or concerns, please do not hesitate to get in touch.

Thank you again for bringing this to our attention.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Great Choice

Great choice of wool colours at a good price, well packaged and always arrives on time

31 marzo 2025
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Risposta di The Felt Box

Dear Louise,

Thank you so much for your lovely review.

We are delighted to hear that you are happy with the variety of wool colours, the pricing, and the reliable delivery. It is also wonderful to know that the packaging meets your expectations.

Your continued support is truly appreciated, and we look forward to sending you more colourful parcels soon.

Warm regards,
The Felt Box® Team

Valutata 5 stelle su 5

Great service fast delivery fabulous…

Great service fast delivery fabulous wool ☺️

30 marzo 2025
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Risposta di The Felt Box

Thank you ever so much for your kind review.

We are thrilled to hear that you were happy with the service, speedy delivery, and the quality of the wool. Your lovely words truly mean a lot to us.

We look forward to welcoming you back again soon.

Warm regards,
The Felt Box® Team

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