My guy Gino and Lulu !!! Words can not describe this lad, honesty beyond expectation, especially coming from a small company like mine. Had our best interest in mind and ensured he guided us through e... Leggi di più
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Shanell has been my account manager from the start, and I wouldn't ask for a more engaging, caring and dynamic person to look after my business (and me). Very personable with a great energy about her,... Leggi di più
L'azienda ha risposto
I had a great experience with customer service today. The representative I spoke with was extremely helpful, patient, and took the time to explain everything clearly regarding my Google page. They rea... Leggi di più
L'azienda ha risposto
The directory guys are so helpful and have helped me grow my business. I get a lot more interactions with customers now. I have been dealing with anjali she’s great. Highly recommend this company if y... Leggi di più
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Dettagli dell'azienda
Informazioni di contatto
London, Regno Unito
- 0203 598 5105
- feedback@thedirectoryguys.co.uk
- thedirectoryguys.co.uk
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Customer service
Karla made things really easy & educated me quite a lot, very helpful and understanding women brilliant service.
My guy Gino and Lulu !!
My guy Gino and Lulu !!! Words can not describe this lad, honesty beyond expectation, especially coming from a small company like mine. Had our best interest in mind and ensured he guided us through every step of the way !
Gino is brilliant
Gino did a great job with guiding us. Felt understood and supported all through out process. Great team!
Shanell has been my account manager…
Shanell has been my account manager from the start, and I wouldn't ask for a more engaging, caring and dynamic person to look after my business (and me). Very personable with a great energy about her, she has great communication skills and will do all she can to accommodate you. 5* experience easily given and well-deserved!

Risposta di The Directory Guys Ltd UK
Gino is a top guy and very helpful
Gino is a top guy and very helpful! Always happy to help and did a great job with my website. Highly recommended 👍

Risposta di The Directory Guys Ltd UK
The directory guys
The directory guys are so helpful and have helped me grow my business. I get a lot more interactions with customers now. I have been dealing with anjali she’s great. Highly recommend this company if you are looking to expand.

Risposta di The Directory Guys Ltd UK
At first they are very kind until they…
At first they are very kind until they hang on to you, their only goal is to extort money from you
I had a great experience with customer…
I had a great experience with customer service today. The representative I spoke with was extremely helpful, patient, and took the time to explain everything clearly regarding my Google page. They really listened to my concerns and made the whole process easy and stress-free. I truly appreciate the support and excellent service. Thank you for your help today!

Risposta di The Directory Guys Ltd UK

Risposta di The Directory Guys Ltd UK

Risposta di The Directory Guys Ltd UK
Good customer service of Bethany
I had a amazing experience with the Directory guys the customer service of Bethany is outstanding she consistenly provides exceptional service by listening to customer concerns reponding with patience and resolving issues efficiently .I give her 5 out of 5 stars

Risposta di The Directory Guys Ltd UK
I had a great experience working with…
I had a great experience working with Carl from Directory Guys UK Ltd. He provides excellent customer service and is very easy to approach, making the whole process smooth and stress-free.Their dedication and professionalism really stand out. Highly recommended!

Risposta di The Directory Guys Ltd UK
Karla is fantastic
Karla is fantastic, really helpful, knowledgeable and funny! Thoroughly recommend and very excited to get started with the directory guys, I've heard great things from numerous people already utilising their services!

Risposta di The Directory Guys Ltd UK
Top service - these guys are ON it!
I was having trouble getting my new dog walking business a Google Business Profile and Google red map tag showing its location. My account manager Ben sorted this in a month after I had failed on my own and offered invaluable advice. The result? I am the top rated dog walking business on Google profiles and have been able to post several 5 star reviews from clients.

Risposta di The Directory Guys Ltd UK
They over-promise to get you on board…
They over-promise to get you on board and extremely under-deliver. Be careful with this service.
Tiana
Tiana, has been great so far. Page has been created and verified in the past couple of weeks. This is the side of my business that I struggle to find time for and Tiana has made the process very easy and has communicated well.
Looking forward to seeing my page progress.

Risposta di The Directory Guys Ltd UK
DO NOT use this company
DO NOT use this company.
Promise everything, literally done nothing for my business in 6 months, got me in by offering me so cheap, then after I tried to cancel my service with them once I realised I was getting no calls from Google, they are trying to bill me for the 2 / 3 months after, calling it and “end of service “ months of cancellation! As if.
I knew I should have never gone with these.
“You can cancel anytime “ they say
DONT DO IT!
I can’t recommend Shaheen from The…
I can’t recommend Shaheen from The Directory Guys highly enough. She has been an incredible part of my experience and genuinely goes above and beyond in everything she does. From the very beginning, she’s taken the time to understand my business and has always offered thoughtful, tailored advice to help me move in the right direction.
What really stands out is how approachable and supportive she is. No question ever feels like too much, and she consistently makes the effort to guide me with clarity and honesty. It’s rare to come across someone so dedicated to not just doing their job, but actually helping you grow and succeed.
Shaheen has made a real difference to my business journey, and I’m genuinely grateful for her ongoing support. An absolute asset to the team.

Risposta di The Directory Guys Ltd UK
Website rankings are an alien concept…
Website rankings are an alien concept to me, that's why I need to leave it to a company that knows what they're doing.
I have had a couple of account managers over the time that I have been a customer with the company. They have worked on building up a relationship with me, understanding the service that I provide (dog training), and also helping me to understand what they are doing at their end to help advertise my business and make it stand out. Thank you for all your help Shaheen.

Risposta di The Directory Guys Ltd UK
Pleasure to work with!
Great company to work with. Great customer experience and high level of customer service by Shaheen.

Risposta di The Directory Guys Ltd UK
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