The Delivery Group Recensioni 

104
TrustScore 3 su 5

2,9

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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Amazon parcel due yesterday (ordered a week ago). Showing at local depot since yesterday afternoon Tracking now say they 'should ' deliver in 3 days..... If you can't provide the service then do... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di logistica
  2. Servizio di spedizioni e consegne

Scritti dall'azienda

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

104 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 51% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,9

Tutte le recensioni

(104)

52 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Terrible service ever....the delivery…

Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

6 gennaio 2025
Non scritta su invito
Logo di The Delivery Group

Risposta di The Delivery Group

Hi Luna Rizzo,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Valutata 1 stelle su 5

Order made via Amazon 3 weeks ago

Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again

20 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

This has to be the worst delivery…

This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible

15 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

No attempt at delivery. Items left in garden

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

10 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered items from Amazon 16/10…

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

26 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

No notice of delivery, book abandoned in rain

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

19 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible Service - Unprofessional and Disappointing

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

7 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

I was delivered unsolicited goods…

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

29 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

I suspect a Brushing Scam

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

14 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam alert

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

15 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Brushing scam?

A small parcel of 8 packets of children's stick-on tattoos arrived, via Yodel, today. The package is listed as coming from: TDG, Sedgewick Road, Luton, LU4 9DT.
We didn't order these and, I suspect, it could be part of a 'brushing' scam - where a company endeavours to raise its star ratings by sending out small packages of little value to random people whose details they have bought from junk mail address providers. The company then writes its own '5 star' reviews based upon those deliveries.
I shall report the matter to Trading Standards and Yodel.

31 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Still waiting …

Ordered a second hand book from Amazon - dispatched quickly enough, but still waiting for book. If you have a choice I would not recommend this company.

21 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

If I could give 0 stars I would!!

If I could give 0 stars I would!!
They picked up a parcel from Southport took it to Luton just to send it back to the north west and give the parcel to Royalmail to complete the delivery.....what a waste of time and money and now the present will more than likely be late for Christmas.

22 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Parcel delivered I didn't order and don't want

I've had a parcel delivered to me today, which I haven't ordered and don't want. The parcel had my name & address on it though and was sent to me by The Delivery Group in Luton. If these scammers think I'm paying for something I didn't order and don't want, they have another thing coming.

5 dicembre 2023
Non scritta su invito

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