The Coffeevine Recensioni 

241
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I have been using it for years and everytime I get best quality of beans. Only downside is getting a bit of expensive year over year :)

Valutata 5 stelle su 5

The coffee selection is always high quality, beautifully roasted, and truly reflects the best of specialty coffee from around Europe. Each box is like a new adventure. Shipping is reliable, the pac... Leggi di più

Valutata 5 stelle su 5

I've been using Coffeevine for almost a year now and it's honestly Europe's best coffee subscription. Being cooped up at home during a tough 2020, having access to world-class coffee from across the w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Without a doubt europes best coffee subscription service at the moment. Could not reccomend this subscription service enough!! You get to try a wide variety of amazing coffees from every corner of E... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di caffè
  2. Rivendita di caffè

Scritti dall'azienda

The Coffeevine brings you one step closer to the world's best roasters. Discover exciting and freshly roasted crowd pleasers alongside rare and unique lots and have your monthly coffee supply delivered straight to your door. We ship to hundreds of happy customers in over 40+ countries every month.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

241 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(241)

12 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Great customer service, unfortunate delivery issue

Coffee still hasn't arrived, ordered on the 11th. Tracking says the order was damaged and then disposed of, wasn't able to submit a support request form on the website, so can't get a new order, or a refund.

Edit 1: Edited to 2 stars after recieving communication from Coffeevine. A replacement has been sent, and I was asked to use the messenger app, however I don't have Facebook so unfortunately not possible

Edit 2: After having received communication from the Founder, a new order was sent out, as well as a phone communication to make sure I was happy. After the order arrived, again I was contacted in order to make sure I was happy with everything.

Great customer service, the issue I experienced was not with the company, but with the delivery system(s) in place.

23 dicembre 2022
Valutata 5 stelle su 5

Champion Service!

Quite possibly the best customer service I have experienced. Alex has the memory of an elephant and the patience of a saint. Highly recommended.

12 ottobre 2022
Non scritta su invito
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you so much for these lovely words Bob. :)

Valutata 5 stelle su 5

Wow!

Best coffee in the world delivered monthly to your door, can it get better?

9 ottobre 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you Olle. So great to have you back!

Valutata 5 stelle su 5

Best coffee ever

Fast delivery, great coffee,different tastes totally ❤️

3 ottobre 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you Iveta! Happy to hear that you're enjoying our service.

Valutata 5 stelle su 5

Great!

Coffeevine is regularly providing us with premium coffee beans, even through these crazy pandemic times, where acquisition and transfer of goods was severely disturbed. Thanks again to Alex and his team.

31 agosto 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you Tomaz. So happy to know that you are loving what we do.

Valutata 5 stelle su 5

Europes best coffee subscription!

Without a doubt europes best coffee subscription service at the moment. Could not reccomend this subscription service enough!! You get to try a wide variety of amazing coffees from every corner of Europe every month. A perk of this is that if you are one of those who need to travel to different european cities either for business or pleasure, you will know which coffees and coffeeshops is worth visiting ;)

And definetly worth mentioning that dealing with Alex is an absolute pleasure! A true 5 star experience!

21 settembre 2022
Non scritta su invito
Logo di The Coffeevine

Risposta di The Coffeevine

Wow Endre. This is so amazing to read. Thanks a million!

Valutata 5 stelle su 5

Outstanding!

Brilliant service with excellent communication and customer care!

31 agosto 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Wow amazing. Thank you Ruben :)

Valutata 4 stelle su 5

I enjoy most of the coffee very much…

I enjoy most of the coffee very much but the delivery takes a lot of time and the coffee was little old (1 month more or less).
Beside the long waiting time it was a very good experience.

31 agosto 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you for your review Or. It's our mission to offer the most affordable and economical delivery, especially to customers in further away places. Our website clearly states that we work with the postal network, which can take a bit longer than UPS or other express services. It's, therefore, to be expected that the delivery will not be with you the next day. At the same time, all of our bags are sealed airtight and most coffee roasters recommend a few weeks of resting the beans before enjoying their coffees. Therefore, it's a matter of personal view what 'old' means. In the future, if you prefer to get faster delivery, you could join our Israel collective instead. All the best.

Valutata 5 stelle su 5

the delivery takes forever

Great costumer service and magnificent coffee.

24 agosto 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you Yaniv. The delivery takes longer because we work with the global postal network to provide affordable shipping rates. Our website clearly states this. If you wish to receive faster delivery in the future, you could consider joining our Israel collective. But we're happy to hear that you love the coffees. That's the most important thing.

Valutata 5 stelle su 5

Great service to use and experience

Great service that with many different roasters and options. I love hearing about the stories of the roasters and tasting many different coffees. The brew guide is easy to understand and it is nice to have some reference when you start with a new coffee. Emails and questions are usually answered pretty quickly and always friendly!

23 agosto 2022
Logo di The Coffeevine

Risposta di The Coffeevine

Thank you for your lovely words Semih!

Valutata 5 stelle su 5

Amazing coffees as always

I really enjoy ordering from The Coffeevine as I can always trust I get the most amazing coffees from random roasters I never heard of before. This even helps me plan trips where I can find roasters I wouldn't have found otherwise and I'll know I'll get a good experience.

10 agosto 2022
Non scritta su invito
Logo di The Coffeevine

Risposta di The Coffeevine

Hi Rene. Thank you so much for these lovely words! :D

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più