The Carriage Recensioni 

67
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The personal service we received from William was exceptional. His advice was professional, clear and helpful. The delivery was straightforward and timely.The mattress we chose with his help has been... Leggi di più

Valutata 5 stelle su 5

William greeted us at the Guiseley showroom. He was very knowledgeable, helpful and not pushy. He helped us narrow our choice to the right bed for us. Not overwhelmed, made the experience enjoyable a... Leggi di più

Valutata 5 stelle su 5

The sales assistant listened to our requirements and then helped us to evaluate the wide range of beds in their showroom. Step by step we narrowed the selection down to our final choice. She then bol... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We needed to replace two of our beds which needed to be delivered to our new house. Aimee was very attentive and showed us around the vast showroom. We tried a number of beds out to compare the diff... Leggi di più

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Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

67 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(67)

18 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

The personal service we received from…

The personal service we received from William was exceptional. His advice was professional, clear and helpful. The delivery was straightforward and timely.The mattress we chose with his help has been a very good investment for my husband and I, we now sleep in more comfort. A literal life changer.Highly recommended.

12 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

We recently purchased a bed and…

We recently purchased a bed and mattress and couldn’t be happier with the experience. This company was recommended to us, and it certainly lived up to the recommendation.

The service was excellent from start to finish, with speedy delivery and a very professional team. They also took away our old bed and mattress, which made the whole process hassle-free.

There was a great range of products to choose from, and we found exactly what we were looking for at a very reasonable price. We were also able to take home a sample swatch, which was incredibly helpful in making sure the colour and fabric matched our room perfectly before making a decision.

A special mention to William, who was extremely knowledgeable and helpful throughout the process. He took the time to answer our questions and provide guidance without ever being pushy or overbearing, which we really appreciated.

We are extremely happy with our purchase and would highly recommend this company to anyone looking for quality products and outstanding customer service. Five-star service all round!

9 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience

William greeted us at the Guiseley showroom. He was very knowledgeable, helpful and not pushy. He helped us narrow our choice to the right bed for us. Not overwhelmed, made the experience enjoyable and happy to purchase with him. Beautiful Yorkshire beds!
The delivery was the following week. William and his sons delivered as promised and assembled on our top floor! Recommend using this family business! Excellent and personable.

9 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Shop Local for VIP service

Quality products, excellent customer service and helpful staff. Delivered and installed just as promised. Well done all the team at Carriages 🎉

17 dicembre 2025
Non scritta su invito
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Risposta di The Carriage

Thank you so much for the 5* review :-)

Valutata 5 stelle su 5

An excellent customer centric…


An excellent customer centric independent business. The whole team were extremely helpful and accommodating from opening the showroom on a Sunday for us to then being flexible on the home delivery. I would have no hesitation in using The Carriage again, they were absolutely first class. Thank you
Graham

30 gennaio 2026
Non scritta su invito
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Risposta di The Carriage

Thank you Graham for the great review - glad to be of help! :-)

Valutata 5 stelle su 5

Thoroughly professional approach to helping us through the stages of selecting the bed that met our needs.

The sales assistant listened to our requirements and then helped us to evaluate the wide range of beds in their showroom. Step by step we narrowed the selection down to our final choice. She then boldly suggested that we recheck the final three, just to ensure our choice remained consistent.
Completing the process was straight forward. Delivery, removal of our old bed, all went to plan. An excellent experience.

5 dicembre 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for the 5* review, so pleased you found every part of the bed buying experience with us excellent! :-)

Valutata 5 stelle su 5

Excellent Experience From This Local Family Run Business

We needed to replace two of our beds which needed to be delivered to our new house.
Aimee was very attentive and showed us around the vast showroom. We tried a number of beds out to compare the different mattress comforts which we've never done before. The order was placed and timescales confirmed. Everything went according to the plan. The bed and mattress are perfect and William and his team did a great job in delivering and setting up. We highly recommend paying The Carriage in Burley a visit.

16 ottobre 2025
Non scritta su invito
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Risposta di The Carriage

We really appreciate the 5* review, so pleased you had an excellent experience at all points in the bed buying process. Thank you for your custom :-)

Valutata 5 stelle su 5

Divan base and mattress

Our new divan base and mattress arrived in stock today (order time as predicted) and was delivered the same day. Expert advice from Vicky in the Burley showroom. No fuss installation by William and his team. Highly recommended if you are in the market for a traditional locally made product rather than a 'bed in a box'.

19 novembre 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for the 5* review, and thank you for your custom \Jon :-)

Valutata 5 stelle su 5

Guiseley store / Ottoman bed

Referencing the Guiseley store, given honest unhurried advice regarding Ottoman beds.
On purchasing, was advised couple of weeks delivery and were kind enough to store the bed for a further couple of weeks whilst the room was being prepared.
Delivery & assembly all as promised.
Positive experience…Would definitely recommend.

10 novembre 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for taking the time to give us such a great review ! :-)

Valutata 5 stelle su 5

Excellent from selecting products in…

Excellent from selecting products in the showroom to delivery . First class products and service . This is our third purchase from The Carriage . I wouldn’t consider anywhere else . Thank you to the whole team .

23 ottobre 2025
Non scritta su invito
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Risposta di The Carriage

So pleased to be of help again Karen, we really value loyal customers like yourself. Thank you for the lovely review :-)

Valutata 5 stelle su 5

Superb Service

Excellent service with a very knowledgeable and attentive assistant who made sure we made the right choice. An extensive selection of beds at a variety of price points, and no hard sell. Highly recommended. Delivery was within promised timescales and very efficient.

30 agosto 2025
Non scritta su invito
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Risposta di The Carriage

Thank you so much for the wonderful review. :-)

Valutata 5 stelle su 5

We recommend The Carriage

Aimee was extremely knowledgeable about the products. Delivery was exactly on time and installed by William.
Most comfortable bed we’ve ever slept on.
If you’re looking to buy a new bed, we recommend The Carriage.

17 settembre 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for the 5* review and recommendation.:-)

Valutata 5 stelle su 5

Very satisfied , thank you …

I am very happy with the expertise Aimee provided when I visited the Carriage looking for a new mattress . Great service and William called around a week earlier than expected to make the delivery . It was a narrow staircase and they managed really well . We are having brilliant sleeps on the Heritage mattress, Clifton range . We have definitely got improved sleep quality .
We need to support local businesses whenever possible .

4 settembre 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for such a lovely review and thank you for supporting local! :-)

Valutata 5 stelle su 5

A great local company

They were so very good in helping me to choose a new mattress with good advice. The mattress was delivered as said by 3 very careful men on my steep stairs .All in all it was a pleasure to give my business to a local and very professional business

20 agosto 2025
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Risposta di The Carriage

Thank you for the 5 star review Pauline and thank you for supporting a local business. :-)

Valutata 5 stelle su 5

We first purchased from the Carriage 6…

We first purchased from the Carriage 6 years ago and the service was excellent hence our return to purchase another bed which was delivered yesterday.
Again a first class purchase experience and an exceptional delivery service from an independent Family owned business, we can highly recommend.

14 agosto 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for the lovely 5* review and for your return custom, it's really appreciated .:-)

Valutata 5 stelle su 5

Great local company

Visited the showroom at Burley in Wharfedale to find a new mattress. My parents have previously bought from this company and were highly satisfied with the quality of product and service provided which prompted us to look here. We spoke to Aimee who was extremely helpful, taking time to explain the benefits of the different mattresses on offer. Having checked out several mattresses we decided to buy. The whole process was simple and a quick delivery date was selected. Delivery was excellent and timely. Our old mattress was taken for recycling as agreed. We would definitely recommend The Carriage…a great independent company.

25 luglio 2025
Non scritta su invito
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Risposta di The Carriage

So pleased you enjoyed your experience at The Carriage, thank you for the 5 star review! :-)

Valutata 5 stelle su 5

Fab advice. Fab mattress

Was not really looking forward to buying 2 mattresses but Aimee made us so welcome , explained the differences between each mattress, listened to our requirements and made suggestions, and then gave us time to choose, at our leisure
Delivery was equally painless - William and his boys were brilliant. I cannot recommend the whole team enough. And our mattresses are fab

14 giugno 2025
Non scritta su invito
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Risposta di The Carriage

Thank you for such a lovely review Sarah :-)

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