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Valutata 1 stelle su 5

They are no longer operating! Accounts are overdue Do not order from them!! They will still take your money though from places like TikTok, so please be aware.

Valutata 1 stelle su 5

Made an order 2 months ago that never arrived, no response via email. Contacted multiple times via social media, they initially said they would resend the order, which never happened, then they stoppe... Leggi di più

Valutata 5 stelle su 5

Amazing colossal colourful bags of sweetness. Great collection of sweets a bit of everything. Kids extremely happy with Candy Works there’s sweets for everyone and sweets we never saw before. Thank... Leggi di più

Valutata 4 stelle su 5

Was dreading that I wasn’t going to receive my order after reading others reviews and ones on social media too, however happily I did and on time too. I ordered two bags of the pick n mix dried free... Leggi di più

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Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

175 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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2,5

Tutte le recensioni

(175)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Brilliant.

Ordered twice recently and both times the sweets came quickly and well packaged and of course yummy

4 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

This sweet place I found on tik tok and…

This sweet place I found on tik tok and I love there platters in the last 3/ months months I have ordered over 10 platters and there amazing and they do a really good discount atm and it’s just a good variety they do buckets bags and many different more but the sweet platters are just amazing

4 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Freeze dried candy is AMAZING!

My daughter loved the freeze dried candy. The delivery was good, the packaging is really good quality and can be resealed. there was a good choice and the only lace i could find where you can pick your own. Overall very satisfied and will certainly be ordering again.

15 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

freeze dried sweets

I throughly enjoyed my freeze dried sweets and so did my family, so I will be ordering from Candy Works again as everything was better than expected it be

14 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Thankyou!

Thankyou everybody for your reviews! We read them all and appreciate the feedback so we can improve the sweet experience😊

8 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Sent only 9/24 items and most were…

Sent only 9/24 items and most were bashed up as they don’t even pack the delivery properly.

No email to say when the rest will be delivered. I’ve contacted them on email and TikTok and they just ignore it. I spent a lot of money with them and I tipped them and this is the thanks I get??? Order not fulfilled and not even an email back to sort it out. Absolutely disgraceful! How they get away with treating customers like this!! Please please please avoid them at all costs.

Also do not pay for next day delivery as they will not delivery next day!!!!

26 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service, don’t reply to emails and didn’t even send the order. It wasn’t until I went to PayPal resolution centre when I actually received an email…nearly a month after I placed the order! I wouldn’t recommend this, which is a real shame because I imagine it could be a great business.

1 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Terrible

Terrible wait times, I’ve been waiting 3 weeks and still not received anything, not sure I will at this point. Sent a couple of messages with no reply, they’re always active on TikTok though, ha. Terrible customer service, certainly won’t be ordering again.

12 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Don’t expect your parcel

Honestly I just wouldn’t bother ordering. Ordered a month ago and they take weeks to reply to any emails. Said they’ll send it out asap and i checked over a week after they said that and it’s still with the sender. More bothered about tiktok videos than actually fulfilling orders.

16 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs.

Ordered on the 17th of july and didn't receive my order until 3 weeks later, When emailing the company they replied 8 days later saying they were in the middle of moving offices and they were unsure of where my order was. If your struggling on fulfilling orders on time then maybe they should of shut off online orders until they were capable again, When my order finally arrived i was missing 9 items! And they had the audacity to offer me 10% off my next order, Like i was ever going to order again! The candy works suprise mix i also ordered didnt contain ANY of the sweets they said you'd get, I received a bag of out of date chewing gum and a few lollipops. AVIOD at all costs if you dont want to be disappointed.

17 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Really good service

Really good service, I ordered from their website after seeing them on TikTok, as I went to put my address in I got the house number wrong, I emailed them, and witching 15 mins they responded unlike any other sweet places on TikTok, emails went back and forth, they then said that they would contact me when my parcel goes back to them to sort out my address, they have been so helpful and lovely over email, and I would definitely buy from here again and recommend to a friend.

21 giugno 2023
Non scritta su invito

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