Really impressed by how these masks fit,the slight v-shape under the jawline gives them an extremely flattering look and very useful that they also can be used with a liner. I'm starting immu-suppress... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have several British Masks. I still wear them when I go shopping, on public transport and when visiting crowded places. These masks fit; they have ample proprorions and are otherwise comfortabl... Leggi di più
L'azienda ha risposto
Absolutely wonderful customer service and a great product offering! (Beard masks) The perfect mask if you have beard. You can definitely see & feel that this is of high quality material & tha... Leggi di più
L'azienda ha risposto
Great product delivered very quickly. Good coverage, secure but doesn’t compress the beard. Thought the tie back would be inconvenient but it just becomes second nature and takes 3 seconds. Definitel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
The British mask offers a range of face masks made from 100% Cotton with interchangeable filters.
Informazioni di contatto
Regno Unito
- thebritishmask.com
4,4
Eccellente
941 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
12 days since order and still awaiting delivery.
Had wanted them for travelling on holiday but have not arrived in time Found the mask on Amazon but went direct to the company wanting to support an independent business. Now wishing I had gone via Amazon as it’s now Friday having ordered Sunday and at least with Amazon I would most likely have received it. 5 working days should have been more than enough time. UPDATE Downgraded from 3 to 1 star now as 12 days since I ordered and 11 days since they texted saying dispatched but still no delivery. Also dubious about any business when they do respond on a complaint (not that they have actually done anything to resolve) don’t actually supply their name
19 novembre 2021
Non scritta su invito
Risposta di The British Mask
Hi Nick,
We are sorry that you have not received your order in a timely manner. We guarantee that we dispatch when we send out the messages, though as we use Royal Mail for our deliveries, very occasionally things do go missing in transit. We do apologise that we have dropped the ball here.
We have resent your item.
Thanks
TheBritishMask
Great masks, terrible customer service
I've bought these mask before and love them. They're so comfortable and secure to wear over a beard. My third time ordering and I mistakenly ordered the wrong size. With delivery and a customs charge this cost me €60. I've tried numerous ways to find out about an exchange/refund but haven't had any reply, either through the store on Etsy or through the BritishMask website. I won't be ordering any more from this site again
8 novembre 2021
Risposta di The British Mask
Hi Peter,
We are very sorry that you have been unable to contact us. Please email us at hello@thebritishmask.com for us to make it up to you.
Thanks,
The British Mask
Great masks for a man with a big beard
Great masks for a man with a big beard, great deal, great delivery
7 novembre 2021
Risposta di The British Mask
Glad you like the masks. Stay safe!
The British Mask
Fit for purpose
Fit for purpose, a good piece of kit and comfortable and easy to wear.
4 novembre 2021
Risposta di The British Mask
Thank you for your feedback, we are glad you are satisfied.
The products are fading very fast.
2 novembre 2021
Risposta di The British Mask
Hi Anwar,
We are sorry your are dissatisfied with our products.
Let us know if there is anything we can do.
The British Mask
Still waiting for delivery of the…
Still waiting for delivery of the product purchased. Have reached out to ask for assistance with no response.
1 novembre 2021
Risposta di The British Mask
So sorry to hear this we have dropped you a email
Risposta di The British Mask
Amazing thanks for the feedback
Risposta di The British Mask
Thankyou for the kind words
As it should be
Great service, as ordered, on time, no fuss - all you can ever really ask of a place
19 ottobre 2021
Risposta di The British Mask
Thankyou
It happened to arrive the day I was…
It happened to arrive the day I was leaving for a long flight, it is by far the most comfortable mask I've worn allowing me to breathe and also protecting my beard.
5 ottobre 2021
Risposta di The British Mask
Oh amazing news!
Great mask
Finally, I've found the best face covering!! With a long, bushy beard it's been an issue but not any more. Perfect in every way, and so comfortable to wear! Thank you!!
29 settembre 2021
Risposta di The British Mask
Ah thanks Alan!
Risposta di The British Mask
Thanks for the kind comments
Great mask
Great mask. Comfortable and nice looking. A large colour variety. Short shipment time and fair price
27 settembre 2021
Risposta di The British Mask
Thankyou for your feedback
Bought this for a friend in Singapore
Bought this for a friend in Singapore that is sporting a long beard. Suitable for him by not making dents on his beard and he likes it. Can't get masks for bearded men in Southeast Asia market though.
27 settembre 2021
Risposta di The British Mask
Thankyou!
Plain and simple I ordered a white mask…
Plain and simple I ordered a white mask for an all white event & the mask not only arrived to late but the wrong color. To be honest I didn't mine it being to late because I still have an all white event to attend to in December but again wrong color black.
Greg
22 settembre 2021
Risposta di The British Mask
Hi Greg so sorry to hear this, please email customer services if you would like us to send the correct item
Thanks for the mask it fits well over…
Thanks for the mask it fits well over my big beard 👍🏽
17 agosto 2021
Ordered for my beardy son
Ordered for my beardy son. They are too big for his narrow face.
No reply to my return request through Etsy
17 agosto 2021
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