The British Blanket Company Recensioni 

856
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Prompt delivery of a beautiful lightweight merino blanket to couple with a sheet instead of a “lightweight” duvet. Really pleased with my purchase, just sorry didn’t buy one sooner. Thank you

Valutata 5 stelle su 5

The blanket box with a chocolate , candle and soap was for my Cousin post Cancer treatment. She was thrilled with her Gift & she can snuggle on the sofa with her blanket and recover.

Valutata 5 stelle su 5

A gorgeous huge deep red blanket made my experience of British Blanket Company totally fantastic. Superb quality wool, perfect for the end of my bed. Colour is perfect for the rooms decoration and... Leggi di più

Valutata 5 stelle su 5

Lovely blanket, loved by myself and my 4 cats, it’s a bit of a fight who can snuggle into it first. The colours are beautiful (burnt orange and grey), I choose the small size which is perfect for snug... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

The British Blanket Company is a family-run business founded by siblings Bethan and Joe John in 2015. From our design studio in Bristol, we create blankets and scarves that celebrate colour, comfort and traditional craftsmanship. Our mission is simple: to bring natural warmth and timeless style into your home. Every piece is woven from natural, biodegradable fibres, including wool and recycled cotton, by carefully chosen mills in the UK and Ireland. We take pride in working closely with these makers, helping to preserve traditional weaving skills while supporting sustainable and ethical production. Each blanket is designed to be as beautiful as it is practical, with uplifting colours inspired by nature and our local surroundings. From cosy throws for the sofa to extra-long blankets for the bed, we believe in making homeware that lasts for years to come. As a small, family business, we care deeply about the people who choose our blankets. That means thoughtful service, attention to detail, and a genuine connection with our customer community. When you buy from The British Blanket Company, you’re choosing quality, sustainability, and a little piece of Britain’s rich textile heritage.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

856 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(856)

48 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Lovely Blankets, Lovely People

Not just lovely blankets, but FANTASTIC customer service, that is provided by real people, quickly. A special "thank you" to Bethan.

4 settembre 2024
Non scritta su invito
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Risposta di The British Blanket Company

It was a pleasure helping with your order, thank you for choosing us. Bethan & Joe - The British Blanket Company

Valutata 4 stelle su 5

Beautiful wool blanket

Beautiful wool blanket, nicely packed. The only reason the one star is missing is because of the delivery that was quite lousy; I had amended the instructions, regardless, it wasn't acted upon.

19 agosto 2024
Valutata 5 stelle su 5

I was so pleased with the first…

I was so pleased with the first recycled blanket I bought, I bought a second. Both are gifts. The website was easy to use, the turnaround time was great, both arrived in great condition & when they said they would. The blankets are lovely & I will be ordering more.

12 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Blankets

Ordered three blankets delivery arrived the next day, bought as present reluctantly gave one away and kept the other two. Beautiful and enhance any home.

18 luglio 2024
Valutata 5 stelle su 5

Lovely colours extremely high quality.

I love this company. The blankets are expensive but extremely good quality. I was lucky to buy these in the sale so a bit off the price makes them more affordable. This is my third purchase and I wouldn’t buy blankets anywhere else. Lovely soft colours, warm, cosy and so lovely to snuggle up in. Delivery very speedy. You will be very pleased.

18 luglio 2024
Valutata 5 stelle su 5

I’d rather be wrapped in my blanket than the arms of Morpheus !

Just one of the things that makes the shopping experience great is the very easy to navigate website. The wide variety of blankets in so many different colour ways and the prompt delivery all makes for an enjoyable experience. One very big plus is the good ethical thinking behind the whole business. Sadly, not all retailers can say the same. Well done The British Blanket Company. 😀

17 giugno 2024
Valutata 1 stelle su 5

Very disappointed

I placed an order and paid a premium delivery charge so that the present would be delivered in one to two days ,only to find out that that I shouldn’t have bothered as the delivery is now late and has cause me no end of problems apart from the embarrassment of no present. Haven’t heard back from the blanket company despite emailing and contacting them on their website. Wish I hadn’t bothered. Very disappointed.
You pay £7 extra and it clearly says 1-2 days. No mention anyway in the summary box about aft3 dispatch. Totally misleading. So I hope after the kirt replies I got from them that you read in detail all the small print before falling foul of the misleading terms.
The standard replies seem to suggest it’s a regular problem. I fell for it I hope others don’t and read all the details about delivery not just the headline grabbing 1-2 days delivery for a premium which by the way is the same as the £4 Royal Mail. They never could explain that to me.

11 giugno 2024
Non scritta su invito
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Risposta di The British Blanket Company

We want every customer to have a positive experience shopping with The British Blanket Company and always investigate fully on the rare occasion we receive a disappointing review.

I can see that the disappointment here arose from a misunderstanding about dispatch timescales. The customer placed their order on a Sunday and began counting the 1-2 working days delivery time from the Sunday. Couriers don't collect parcels on Sundays and our website delivery page explains that orders made at weekends are dispatched on Mondays. Having reviewed the information given, I am confident we've done everything possible to make expectations clear.

In this case, the order was dispatched on Monday as promised and delivered on Wednesday. This is the timescale advertised - there was no lateness.

I can see that we responded with a personal reply within 30 minutes of the customer emailing us and promptly corresponded further as they sent additional questions. We never ignore emails from customers.

We always strive to give realistic expectations of our various delivery options with Royal Mail and DPD. Customers can arrange to be at home, or have their parcel delivered to a safe place, neighbour or pick-up point.

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