Used the beer town several times now. Always have an interesting selection and never had a problem with delivery or breakages. I think they only dispatch a couple of times a week, so bare in mind the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great product range, the hardest part is actually choosing what to order! Ordering was easy with delivery a few days later. Went for some Fürstenberg lager from the Black Forest which is crisp and r... Leggi di più
Payed for fast delivery and took approx 5 days and when the item was delivered outer box was severley damaged and no internal padding inside and considering it was full of glass bottles ,luckily unda... Leggi di più
I am a repeat customer who has always received prompt service from this company. I am extremely happy with the price I paid for the Rekorderlig cider I ordered. Will definitely use them again.
Dettagli dell'azienda
Scritti dall'azienda
Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.
Informazioni di contatto
32 Glasgow Road, Blantyre, G72 0JY, Glasgow, Regno Unito
- 01698 727777
- thebeertown.co.uk
4,6
Eccellente
954 recensioni
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Ha risposto al 31% delle recensioni negative ricevute
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Broken bottles
Order number 27632 I ordered this 24th Feb 26 it arrived 26th Feb 26 just recently opened a box of beers to find 3 bottles broken
26 febbraio 2026
Risposta di The Beer Town
Hi Raymond,
Thank you for your review.
Firstly, I can only apologise that your order wasn't up to standard.
However, we do feel that the one star is a bit harsh, as you left the negative review first, before you emailed into us just before 10pm last night.
We are currently looking into this, and will be in touch with yourself as quick as we can to get everything sorted.
Thanks
The Beer Town
Fast delivery
Case came within 2 days all intact, great stuff. Although the customer service could do with a bit of help, emailed the company as I never received a confirmation email upon payment, but received no reply
5 marzo 2026
Risposta di The Beer Town
Hi Kian,
Thanks for your review, and we're glad everything went well for you regarding the products.
We have checked and a conformation was sent to yourself just after placing your order, however sometimes they can end up in the spam/junk folder unfortunately.
In regards to the no reply, after reading back through our customer enquiries, you had first emailed asking about the conformation email at 10.24am on the 4th, and one of the members of our team replied at 10.36am on the 4th.
I am unsure if your inbox filters out or blocks our emails, as that makes 2 emails that you were unable to see.
If you do order from us again in the future, and you are still having issues getting in contact, you can use the online message feature on our website which will be picked up as soon as possible.
Apologies for any inconvenience the emails may have caused, and we hope you enjoy :)
Kind regards
The Beer Town
Great range of high quality beers
Great range of beers, particularly from Germany where the quality is superb. Fast delivery by couriers that rarely make breakages, a good service all round that I'd recommend to beer lovers looking for quality that's difficult to find in supermarkets.
5 marzo 2026
Simple purchasing experience and really…
Simple purchasing experience and really fast delivery to door
5 marzo 2026
Usual excellent service.
23 febbraio 2026
Very quick efficient service.
Very quick efficient service.
Beer ordered online from Germany on Friday evening and the beer delivered in time for a lunchtime session in Morecambe Bay on the Tuesday.
23 febbraio 2026
Brilliant customer services and great company to deal with
Fantastic company with competitive prices and speedy delivery. Had an issue with the delivery company called customer services and it was sorted in minutes. I will be using them again.
20 febbraio 2026
Risposta di The Beer Town
Hi Josh,
Thanks for the feedback, it really is appreciated, we're glad you are happy.
Enjoy :)
The Beer Town
This is a very efficient Company with…
This is a very efficient Company with products arriving promptly. I ordered Bitburg Drive (alcohol free) and it was very good value.
30 gennaio 2026
Quick delivery.
18 febbraio 2026
Great price and delivered quickly what…
Great price and delivered quickly what more can you ask for.
Great seller and would highly recommend.
18 febbraio 2026
Superlative prompt service delivering…
Superlative prompt service delivering the best beer in the world. Many thanks.
18 febbraio 2026
Arrived quickly and well packed as a…
Arrived quickly and well packed as a surprise for my husband. Thank you
16 febbraio 2026
great selection fast delivery and good…
great selection fast delivery and good price, excellent!
17 febbraio 2026
Always fantastic choice& excellent…
Always fantastic choice& excellent delivery times. Bravo The Beer Town.
13 febbraio 2026
Risposta di The Beer Town
Hello there,
Many thanks for your review, we're glad you had a positive experience with us.
The Beer Town :)
A Waste Of Time & Money
I ordered two cases of Sierra Nevada Pale Ale from The Beer Town and wish I hadn't. We opened the first case and none of the bottles we tasted were good; the beer was very slightly sweet, more like a juicy pale ale - which this beer isn't! I requested a refund on the site and waited days before a response. The Beer Town then refunded 20% of the case we'd opened and arranged for a collection of the second case. Collection by APC didn't happen, so a neighbour I'd asked to accept it had to wait in for two days. There were errors during several stages of the communication; in total I exchanged over 30 emails, simply trying to get the second case collected. The following day, APC called to say the collection hadn't been made! So, more emails. There had been no instructions re: packing the case for collection, no return label or anything else so I was lucky I thought to put The Beer Town address on the box, so that APC could eventually identify it. The Beer Town did at least refund for the returned case but I've still paid 80% of the cost of a case of undrinkable beer. I've emailed The Beer Town stating this but the replies have now stopped.
To summarise, after spending over a week trying to resolve this problem, I have 8 bottles left of beer I can't drink and am about £25 out of pocket. I've had several stressful email exchanges and two confusing telephone calls and therefore cannot recommend this seller. The handling of the collection process was particularly unprofessional, but The Beer Town could have made it right by refunding me in full. The fact that they just stop replying when I ask to be properly refunded really leaves a bad taste in the mouth.
1 febbraio 2026
Non scritta su invito
Risposta di The Beer Town
Hi, Martin.
Thanks for your review.
Firstly, I would like to apologise for your experience with this order, as it was far from the service we aim to provide.
When you had first emailed ourselves on a Saturday, we got back to you first thing the following Monday as there is no one on weekend shifts. We received your order details and looked into the issue for you. We then informed yourself that we could arrange a free collection for the unopened case, and a 20% refund for the case in which several bottles had been opened, which you had initially agreed to.
However, you then stated that you would like the full cost of the opened case refunded, as you felt they didn't taste right. We replied just over an hour later, advising that usually we would not refund the whole case as several had been opened, but on this occasion we would as a goodwill gesture. You have now been fully refunded for both cases, while being able to keep one.
In regards to the collection, I can only apologise as this one is on us. There was an honest mistake made where we hadn't confirmed the collection, and thereafter a lack of communication between ourselves and APC. Once again, I can only apologise to yourself and your neighbour, as the issues with the collection could have been avoided.
In summary, you have been refunded for the collected case, and also for the opened case, which you are free to keep and use in whatever way you may see fit.
Again, I apologise for the negative experience you have had, and I hope you can consider giving us another chance some day in the future.
Kind regards
The Beer Town
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