The Back Shop (Now Back In Action tm) Recensioni 

142
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've had a bad back for 9 years and had had enough. I found Back in Action Marlow store to try out sofa, chairs and mattresses. Iliana the Manager there let me stay all day to try out the furniture.... Leggi di più

Valutata 5 stelle su 5

I knew what product I wanted (a replacement for a worn out item). Found The Back Shop via Google, excellent & informative web site, competitive price, & one of the most efficient & speedy delivery ser... Leggi di più

Valutata 5 stelle su 5

I spent ages dithering, changing my mind, trying seats out, dithering again.. but the person who served me was the epitome of patience. She also gave invaluable advice and guidance on other ways I co... Leggi di più

Valutata 5 stelle su 5

The advisor I saw was absolutely brilliant and steered me towards a much more suitable product than I would have gone for if purchasing on line. She also saved me from getting another unsuitable produ... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per uffici
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili
  4. Negozio di scarpe

Scritti dall'azienda

The Back Shop has been aquired by "Back In Action" forming the UK's Premier Ergo-Furniture Retailer. Branded as "Back In Action : THE Back Shop" This extends The Back Shop to four great retail stores in Marylebone, Amersham, Bristol and Marlow. Back in Action has its own Trustpilot section which reflects the increased service now given to former Back Shop clients.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

142 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(142)

1 recensione negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Missing Items in box.

Missing Items in box.
I emailed yesterday as my 2 sitfit plus cushions came without needles to insert into the pump. I haven't yet received a reply. Thanks

8 giugno 2017
Non scritta su invito
Logo di The Back Shop (Now Back In Action tm)

Risposta di The Back Shop (Now Back In Action tm)

Hi Jane

Having investigated this for you I am pleased to find that we have been in touch and helped you to locate the needle within the pump housing.
This neat little deign means the needle doesn't get bent but does often mean that the pump needle is missed when unpacking the item.
We will be looking at how we can more clearly mark the needles location!

Thank you for your feedback :) we hope you are now enjoying your SitFit to the full!

Best Wishes

- The Back Shop team.

Valutata 5 stelle su 5

Efficient ordering and delivery on a good product.

Immediate response on ordering the Humantool saddle seat was much appreciated. Product was delivered in two days which I thought was super-fast and the saddle seat is great, finding it extremely comfortable and has already eased tension in my lower back and can feel the benefit of my hips being positioned in a more open alignment. Many thanks.

12 aprile 2017
Non scritta su invito
Valutata 4 stelle su 5

did what it says on the tin

i object to rating companies trying to dictate my behaviour. i'm happy to supply a rating, i'm not happy to give you more of my time. go away!

27 febbraio 2017
Non scritta su invito
Valutata 5 stelle su 5

Damaged Goods

Update, the back shop got in touch straight away and informed us that we would not have to pay to send the product back, by this point we had fixed the fault. The company then informed us they would be sending us a free replacement as well. Excellent customer service. Thank you

Ordering was easy and the Lumber roll turned up quickly. However the strap on the back was broken. When I looked at the returns policy it said we have to pay for the return, the lumber roll was only £23 so it would not be worth our while sending it back. One of the teachers will be stitching it

27 gennaio 2017
Non scritta su invito
Logo di The Back Shop (Now Back In Action tm)

Risposta di The Back Shop (Now Back In Action tm)

Dear Janet,

You are not obliged to pay for the return of faulty items. It looks like you've been able to effect a repair but we would like to refund some of your purchase or supply a replacement at your option.



Very best wishes BIA The Back Shop

Valutata 5 stelle su 5

Great product & customer service!

Having suffered an office chair that apparently is well suited to most people's backs long enough I was on the lookout for a lumbar support with an amount of flexibility and sitting partner fits the bill perfectly and I finally manage to get through a days work without the usual back, neck and shoulder pain, bliss! Though be warned it takes a bit getting used to and some of my back muscles weren't all to pleased to begin with. In terms of customer service, I didn't receive a confirmation email for my order so phoned the customer service to find out my order is already on the way, less than 12 hrs after ordering. The courier service kept me up to date and was probably the most reliable considering we live in a remote location and have to rely on safe location delivery.

3 ottobre 2016
Non scritta su invito
Valutata 5 stelle su 5

very good

the humantool saddle that I bought is by far the best buy for me over the past few years!

19 luglio 2016
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più