Received a t-bone bed extender today in the mail. These things are not cheap. The product was clearly used, repackaged, and then sent without all the parts; those included were scratched and damaged.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered an 85l Dakine split roller from Backpacker on 12th December and it arrived the next day. Great design easy to spot at the luggage reclaim. It splits into internal zipped sections and is pe... Leggi di più
Ordering was straightforward; backpack was dispatched same day and arrived the next day. Lots of emails updating me on the status of the order and delivery. Excellent service. The backpack was also ex... Leggi di più
Amazing service, fast delivery and instant customer service reply on a bank holiday. I ordered too many bags in error and I emailed, got an instant response and my order cancelled. Ordered the correct... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Based in the South East of England, The Backpacker supplies branded backpacks, travel accessories and more. Whether it’s a school bag, a trusty holdall for a weekend escape or a functional commuter backpack, you are sure to find exactly what you need.
Informazioni di contatto
Unit 2064, Kent Space Ashford, Letraset Building, Wotton Road, TN23 6LN, Ashford, Regno Unito
- 01580 392122
- hello@thebackpacker.co.uk
- thebackpacker.co.uk
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Groovy case 👌
Swift delivery and marvellous case … looking forward to using it this weekend
Fast, efficient and competitively priced.
I was a little concerned about purchase from this trader that is unknown to me after checking the reviews and rating here. I decided to trust the majority of positive responses and sure enough this delivery was fast, reasonably priced and very efficient. I would buy from them again.
That said the majority of complains appear t be regarding returns - something that does concern me when making online purchases but that I have not needed to do so I can't judge that.
I recommend the company responds in line to those types of complaints in future,
First time ordering from this website…
First time ordering from this website and all in all a very good experience. I ordered a Rains tote bag and the product is perfect for my needs. Delivery was when expected, I would definitely order from this website again
First time ordering from The…
First time ordering from The Backpacker, and a good experience.
Item was delivered quickly and very happy with the style and quality of the backpack.
It has enough pockets and is rugged and waterproof.
Good service and product
Bought an Eastpak Transverz S Cabin suitcase at 2/3 price at other shops. Arrived very quickly and suitcase was in perfect shape. Good quality service and product.
Great service
Purchased two Eastpak suitcases excellent product and price but would say the packaging was not very sturdy for 2 cases but survived with no damage.
Bought Eastpak suitcase
Bought Eastpak suitcase which is great. Very competitive price and speedy service. Came in a really big cardboard box with no other packaging and with fairly flimsy taping. Box was well bashed although suitcase survived the journey thankfully.
So, scored lower because of packaging.
Great bag and great service
Great bag and great service. Thank you
Very competitive and quick but no help if need to return
Very competitive pricing and quick delivery. The only reason I gave 4 stars instead of was that I ordered 2 sizes of a suitcase to compare which was best but the company give very little help on returns. Nowadays either companies offer free returns or at the very least have a deal with the Post Office or courier to download a label at a more competitive price. I had to do the whole thing myself which was very expensive.
Very happy indeed!
Very happy with the product (Eastpak holdall), very competitive price and extremely quick delivery.
Perfect experience
Fab item at a great price and super fast delivery. Lovely business and would buy from again.
*reported to trading standards* AVOID
*reported to trading standards* avoid!! Company has broken consumers act, misleading sales online, images of a different bag online only to receive totally different coloured bag - having emailed the company three times they refused to pay for any return cost of bag, claiming it to be my error - despite sending them image of what's listed and what was received are totally different colours - no accountability, breaking the consumers act and misleading people , misleading me to purchase. Very unhappy, customer service none existent - passive aggressive on email and generally rude and unhelpful
Great company
Great company. The item was a way better price than anywhere else and turned up within a few days.
Fast despatch!
Items despatched promptly and carefully packed - all as described. Great price on specific piece of luggage I'd been looking (more interested in product than colour)
Fast delivery, good product.
Been a bit hesitant recently ordering from companies that are unknown to me but was desperate to find a Dakine fall line ski roller bag in the pattern that I wanted and that wasn’t overpriced. Not only did they have the product I wanted but the delivery was fast. Ordered 1 Jan, shipped 2 Jan and received today. Considering it’s been New Year this is excellent.
Arrived in time for Xmas
Arrived in time for Xmas, recipient very happy.
We were really pleased as this came in…
We were really pleased as this came in the hectic and busy week before Christmas and it was a lot cheaper than in the Retail shops. Delivery and product as promised.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








