The Appliance Club Limited Recensioni 

83
•
TrustScore 2.5 su 5

2,5

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

No response from this company to book an engineer for our washing machine repair , no response on booking portal telephone email not even sure they exist apart from them taking the monthly dire... Leggi di più

Valutata 1 stelle su 5

I have been trying to book a washing machine repair for 3 weeks now. The online portal doesn't work and despite ringing several times a day no-one picks up. Complete waste of time, just cancelled the... Leggi di più

Valutata 5 stelle su 5

Aaron called today to help me renew my policy with the appliance club He was so helpful and polite. This is my 3rd year with this company,I can not fault them . Appliances have been repaired quic... Leggi di più

Valutata 3 stelle su 5

Our oven stopped working right before a big family dinner, and they saved the day. The service team was prompt, and they managed to fix the problem within a few hours of my call. The technician was ve... Leggi di più

Dettagli dell'azienda

  1. Grossista di elettrodomestici

Scritti dall'azienda

We are a Lifestyle Band The Appliance Club is a premier retailer of high-quality household appliances, offering a wide range of products to customers throughout the world. Since our inception, we have been committed to providing exceptional service and products that exceed the expectations of our customers. Our selection of appliances includes some of the most trusted and respected brands in the industry, including dishwashers, washing machines, small kitchen appliances, fridges, and freezers. We are constantly updating our inventory to ensure that we are offering the latest models and features, so our customers can be assured that they are purchasing the best products on the market.


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

83 recensioni

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2,5

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Valutata 1 stelle su 5

The appliance, Club

I’ve paid in to these cowboys for 12months I rang them last September because my Samsung washing machine was really noisy I said I think it’s the bearings the girl said we won’t come out to mend it until it stops working anyway it as got worse wouldn’t spin so rang them I had an option to speak to someone or leave a msg but it continuously rang I emailed them 4times and no reply but after 2wks and nothing I emailed them and told them I was going to cancel the direct debit and with in 15 minutes they rang me and arranged for someone to come out anyway the machine was that bad that they engineer said that it would be a big job asked how much the machine was I said it’s 3 yrs old and it cost me £869 he put the details to this cowboy firm and they rang me to say that it’s not economical to mend it so instead of new for old they offered me the £120 I had paid the insurance for the last year to them which is not acceptable they cold called me offered me the same as domestic &General offers new for old if it can’t be repaired which they don’t they said if they had came out and repaired my machine and I called them out again and it can’t be repaired I would of got new for old but they bloody wouldn’t come out the first time I contacted them

2 aprile 2024
Non scritta su invito
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Risposta di The Appliance Club Limited

Dear Jane,

We apologize for the frustration you’ve experienced. Please note, we only send out engineers when there is a confirmed fault with the appliance, not based on assumptions of potential issues. In your case, once the fault was identified, we promptly arranged for an engineer. Additionally, all payments made were fully refunded to you. We regret any inconvenience and are happy to discuss further if needed.

Kind regards,
The Appliance Club Limited

Valutata 1 stelle su 5

Insurance Rip off Britain?

Via a company called All Sorted I insured my Hoover Washing machine on a repair or replace basis. As my mashing machine broke down called all sorted and this company was contacted to provide the repair. The earliest date for repair was 22 Nov 2023 some 6 months away. Their response was then to just refund my insurance payments and say over to you.
If anyone thinks this is a way to provide insurance cover then please continue using this company.

16 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

The customer service throughout my…

The customer service throughout my fridge freezer purchase was fantastic. The speedy delivery allowed me to stock up on groceries without any delay. Additionally, I'm delighted with its energy efficiency, saving me both money and the environment!

18 luglio 2023

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