Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Taken the stress out of a stressful situation. The guys were not only really friendly and professional, but much to my relief and gratitude, they did a phenomenal job on the repair of my car. AND… the... Leggi di più
L'azienda ha risposto
Had to reschedule appointment because no courtesy car. Returned car and found something not working so had to phone garage but couldn’t get through. Eventually got through and they arranged to send... Leggi di più
L'azienda ha risposto
The company are easy to contact, very helpful with questions and supply a replacement car. Communications are clear and keep you posted as to when the car is going to be finished and they finished on... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Informazioni di contatto
Copthorne Bank, RH10 3JF, Crawley, West Sussex, Regno Unito
- 01342 713415
4,4
Eccellente
61 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service from start to finish…
Excellent service from start to finish in all aspects - customer service, courtesy car, the repair and collection. 5 stars.
14 luglio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Communication very poor
13 luglio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
Excellent service
9 luglio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent result and service
Excellent result and service.
Friendly and reliable. Kept us informed all along the process.
3 luglio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great communication regarding vehicle…
Great communication regarding vehicle repair and kept me up to date
Thank you
9 giugno 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent customer service
Excellent customer service Gareth was exceptional keeping us fully informed at each stage of the repairs, brilliant workmanship, extremely satisfied, overall would thoroughly recommend this company.
15 giugno 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Would definitely recommend
Sammy was so helpful and went over and above to answer all my questions and help us sort everything out.
11 giugno 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
No repair was undertaken
No repair was undertaken. The car was written off. No explanation/detail provided for write off decision.
4 giugno 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for your feedback. We appreciate your comments regarding the explanation provided and will use your feedback to help improve our communication going forward.
Simon & Sammy were extremely helpful…
Simon & Sammy were extremely helpful with updates to my car being repaired.
27 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
~The repair seems great
~The repair seems great, My car is very happy. The customer service friendly and efficient. The Courtesy Car clean and fun to drive - thanks
2 giugno 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Had to reschedule appointment because…
Had to reschedule appointment because no courtesy car. Returned car and found something not working so had to phone garage but couldn’t get through. Eventually got through and they arranged to send someone out but couldn’t then fix problems. We were told they ordered parts and would get in touch. Waited a week and chased and was told they forgot. Still waiting for repair
11 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Friendly Service excellent
Friendly Service excellent
Customer service excellent
Delivery service excellent
Helpful
22 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good communication and quality of…
Good communication and quality of repair = Satisfied + Would use again .
21 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Fairly speedy repair which was great
Fairly speedy repair which was great. Issues started when they were not able to return my car as promised as a driver sick. Seems I should feel sorry for them. I had to do all the chasing.
When the car was dropped off (they would not bring it to my home so compromise agreed) it has a large scratch on it where the repair was done. The drivers response when this was pointed out was to ‘ring the office’. No ownership or apology. I wrote and heard nothing.
Inside the door was covered with thick white dust (from sanding) and I think there is a layer of lacquer on the windscreen I can’t get off.
So maybe job rushed.
15 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
We’re sorry to hear about your experience and appreciate you bringing this to our attention. This isn’t the standard we aim for, and we’d like the opportunity to investigate this further. A member of our team will be in contact with you.
Good communication and work to the car
Good communication and work to the car. Good customer service as well
19 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Came to collect car and left courtesy…
Came to collect car and left courtesy car, no loads of form filling and updated the portal so I knew when ready.
13 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They kept me informed what was going on…
They kept me informed what was going on and delivered the car back to me
7 maggio 2026
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Risposta di Accident Repair Hub LTD - Crawley
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
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