Excellent customer service. Totally professional. Grichma was so friendly and explained everything to me. Very grateful for her time and attention
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My father needed new hearing aids, hearing assessment and potentially ear wax removal. Grichma Trambaclal at the Blaby office sorted everything out and was kind, professional and super helpful w... Leggi di più
L'azienda ha risposto
Grichma at the Blaby branch has been so helpful with my mother's hearing aids, particularly after she lost one. Grichma dealt with us with great tact and kindness, explaining everything very clearly... Leggi di più
L'azienda ha risposto
Had a tinnitus consultation today with grichma at the blaby branch . Very professional throughout was made to feel very welcome . Full hearing test completed she asked lots of question about my sympto... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Informazioni di contatto
3 Sycamore Corner, Leicester Road, LE8 4GR, Blaby, Leicestershire, Regno Unito
- 01162 984375
4,6
Eccellente
21 recensioni
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Clear as the mountain air
I arranged an appointment with Grichmal at Blaby Leicester. I had been offered a hearing test after my eye test. I was somewhat apprehensive. From the first I relaxed as it immediately became clear that this was a first class professional service. I was shocked when I realised how much I was missing of every day speech. With wearing masks hearing in shops or in groups getting the full story had become frustrating. During the test I realised that I had been lip reading for quite a while and masks made this impossible, hence misunderstandings and not wanting to keep asking for clarification.
It was obvious that the free test was offered as a prelude to a sale, but one was never made to feel that it was a commercial exercise. When I was given the hearing aids to try it was like clear mountain air in my head. I did not want to take them out. That sold them.
It was only at this point we talked about cost. It frightened me but I decided to go ahead, as the benefits were so great. I was given a day or two to think of the options, then I chose mid range appliances. These have helped greatly and it seems as if all the world has now been to elocution lessons. Part of me still wonders what the top of the range ones would have been like?
I was so happy with the wax removal and how pleasantly it was done. That was a surprise, but it did help. I had not realised that would part of the test.
I now have the aids and wear them comfortably. The after care and interest has been so personal and helpful, with an extra appointment offered if needed.
My husband also had the hearing test. And has the aids now. Our TV volume has halved! Gordon is really enjoying his classical music again, as the whole range of sound is available to him. And we are no longer having to ask each other to repeat things. It has reduced the stresses and frustrations of a senior marriage considerably. Pillow talk is now limited though! That last thought of the day has to wait to the next morning, if we can remember it! Well done, the entire service,
Heather and Gordon.
.
7 dicembre 2021
Non scritta su invito
Risposta di The Hearing Care Partnership - Blaby
Thank you very much for sharing such a detailed review of both your and your Husbands experience with us, we really appreciate it! We are so pleased to hear how well you are both getting on with your hearing aids and that Gordon is able to once again enjoy his classical music.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.