As so many others have noted, this is a truly terrible company to do business with. They claim that they have thousands of GPU instances around the world, but when you come to actually launch one of t... Leggi di più
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Easy setup, but unreliable VMs, which crash often. After stopping VMs, it is very likely that you will lose access to a GPU and you need to create a new VM from scratch.
Just Bad!!! they take your money and you are not even able to deploy a server and forget something called customer support it doesn't even exist you have more chances marrying Sydney Sweeney then... Leggi di più
Worst provider ever! I couldn't start a VM for 2 days. After finally getting a Windows VM up and running, I still couldn't connect to it via RDP. Customer support remains silent. Don't even bother... Leggi di più
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Avoid at all costs
As so many others have noted, this is a truly terrible company to do business with. They claim that they have thousands of GPU instances around the world, but when you come to actually launch one of them, there isn't any inventory available. I tried on multiple occasions and was happy to accept any GPU in any location, but they could never provide one for me. I contacted them asking for a refund and, not surprisingly, they just ignored me.
Worst provider ever
Worst provider ever! I couldn't start a VM for 2 days. After finally getting a Windows VM up and running, I still couldn't connect to it via RDP. Customer support remains silent.
Don't even bother adding funds.
Just Bad!!!
Just Bad!!!
they take your money and you are not even able to deploy a server
and forget something called customer support
it doesn't even exist
you have more chances marrying Sydney Sweeney then to get either a decent experience or you money's worth
scam!!!!!!
No answer from support - scam. stay away
No answer from support. total scam , they never refund your money. Stay away !! Lost a lot of work because of these scammers
The worst in the market - No GPU Stability, No Support, No Accountability
TensorDock looked promising initially, but the overall experience turned into a frustrating waste of time. The VM behaved inconsistently despite showing healthy resources on the dashboard, and after spending hours configuring CUDA, PyTorch, ComfyUI, the instance suddenly lost access to the GPU entirely — `nvidia-smi` could no longer communicate with the NVIDIA driver even though the rental page still showed an active RTX A4000 attached. The environment felt unstable and poorly maintained for serious GPU workloads, with mismatched drivers, missing packages, inconsistent system behavior, and unexplained failures after rebooting or configuring services. What made the experience even worse was the complete lack of support — emails went unanswered, there was effectively no response from the team, and there was no meaningful help while the VM was failing. For anyone trying to run production or long-running AI workloads like ComfyUI/Flux remotely, the instability combined with nonexistent support makes this platform very difficult to trust.
I attempted to create a VM equipped…
I attempted to create a VM equipped with an RTX 5000 Ada GPU. However, the machine failed to boot properly. The status indicator remained red, and I was completely unable to access or connect to the instance.
Assuming it was a temporary glitch, I waited for over an hour for the provisioning to complete, but the status did not change. I then deleted that VM and deployed a completely new one with the exact same RTX 5000 Ada configuration. Unfortunately, the new instance is stuck in the exact same red error state.
Dead company
I rented a server with with A6000 GPU, 64 GB RAM and 500 GB disk. From the start on, the GPU was offline on Docker level. I sent many support queries, to no avail. Most of the time when I tried to start the server, it was not available. In times I managed to start it, the GPU was offline. So the credit I loaded slowly depleted itself as they charge for the disk space. Some guy once responded to the online chat saying he will personally check my case, but never came back. They basically drained all money I loaded without providing any service.
NO SUPPORT FALSE INVOICES
I am having trouble with my account and haven't received a response from support. I added $10 to my account, but after an invoice for $6 was processed, my account was blocked for 'insufficient funds.' I contacted support to ask why this happened, but I received no reply. I added another $10, and the exact same situation occurred again. Sorry...Go elsewhere
Paying for downtime: “VM not accessible” + no human support
I spun up VMs on TensorDock and immediately got “VM is not accessible / SSH connection likely inaccessible.” There was no usable service — no SSH access, no ability to run anything — yet credits were deducted as if everything was working.
VM IDs: f566ca09-d219-4825-8b0a-1254894855a6 and 6895d843-a2d2-4f73-bf02-d0b545b4815f (total charged ~ $5.14).
I contacted support and provided details/screenshots, but the experience was extremely disappointing due to the lack of timely human follow-up. The AI agent acknowledged that inaccessible VMs should be eligible for compensation, but my case still wasn’t handled promptly.
If you’re considering this platform, be aware: billing can continue while the VM is inaccessible, and resolution may depend on support responsiveness that I did not get.
What a trash service!
What a trash service! Waiting more than 90 minutes to activate the deployed server and still nothing. support is inexistent! Do not waste your money . What a joke ! AVOID AT ALL COSTS
Have been scammed $5
Have been scammed $5. DO NOT use this service at all costs.
lots of downtime with no response…
lots of downtime with no response whatsoever from customer support, avoid.
Trying to remove my payment method and…
Trying to remove my payment method and delete my TensorDock account was unnecessarily difficult. There’s no quick or clear way to do either, and the support team never responded to help resolve the issue. Overall, the lack of basic account-management options and the absence of support make this service impossible to recommend.
GPUs crash all the time
GPUs crash all the time, cannot restart the GPUs, I tried contacting their customer support, and they NEVER reply. Avoid at all costs
AVOID THAT SITE
AVOID THAT SITE ! ITS NOT WORKING SUPPORT ARE NOT WORKING SO IF YOU ADD MONEY STILL WORKING BUT SERWERS AFTER 1-2 DAYS ARE DONE SWITCH OFF ETC SO YOUR MONEY IT WILL BE THERE STOCK WITHOUT SERWER !!! AVOID EXTREAMLY!
Dissappointement
Easy setup, but unreliable VMs, which crash often. After stopping VMs, it is very likely that you will lose access to a GPU and you need to create a new VM from scratch.
AVOID THAT WEBSITE ITS SCAM !!!!
AVOID THAT WEBSITE ITS SCAM !!!!! THEY ARE NOT WORKING ANYMORE!!!!!!!!! PEOPLE PLEASE KEEP YOUR MONEY !!!!!!!!!!!!!!!
Scam, does not work
I found out the hard way, but I am not the only one. This company seems not to be operational anymore, you start up a server and are never able to connect to it. They take your money, but do not provide the service. Their support does not respond either.
Support dont anwser..
Support dont anwser... very poor service, gpu deploy dont works. I have screenshots if you want from "support chat". DONT RECOMMEND
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