tennisprosport.com Recensioni 

Fraudulent store owner that doesn't ship your order and doesn't refund your order. You will most likely have to dispute your charges if you order from this store.

I ordered 2 pairs of Asics Court FF3 shoes. After I ordered I got an email saying they were not in stock, but they would ship a different model. I received nothing, so after 2 weeks I emailed asking for an update. They said the shoes were delayed. I checked back in again and still delayed. I check again to find out the order had been cancelled. However, the owner, Jean-Michel, was very apologetic and wrote the following:
Yes. Both pairs, size 12, and they go out tomorrow.

"I have two pairs of the ASICS Court FF 3 in men's 12 in my hands — I counted them myself rather than tell you what a screen says. That is what you ordered and that is what you are getting.

They ship at the price you paid on August 2, for the two. Nothing more to pay.

Why tomorrow and not today: September 30 is a federal holiday in Canada and no carrier runs. Tomorrow is the first day a box can actually leave here, so that is the first honest date I can give you.

You will get the tracking number from me the moment the carrier scans the parcel — not when the label is printed. Those are two different days and the difference is exactly what went wrong on this order.

And plainly: your order was cancelled and nobody told you. You found out by asking. That is on us, and you have been patient about it twice now — once when we changed the model on you in August, and again through the wait."

I thanked him and waited for my order to arrive. 2 weeks and still nothing. So I email again.

"Your refund is set for Friday 16 October.

You will get the Square reference from me that same day - the
transaction number itself, so you can verify it rather than take my word for it.

There was never a tracking number because the shoes never shipped. You were waiting on a parcel that did not exist."

I did not receive any refund reference and suspect an AI agent is replying to emails.

I will be reporting Tennis Pro Sport to Office de la protection du consommateur.

Don't get scammed like I did. Avoid this fraudulent company.

I ordered a racket on Sept 30th and never receive the racket. Upon contacting them, they claimed to ship but I never got the confirmation it was shipped. After waiting for 1 week I called and was told it was shipped again. However, no shipping confirmation again. I am thinking of calling the credit card company. also, thinking contacting the Canadian Anti Fraud online .

Je suis absolument ravie de cette découverte ! Le service est impeccable et la sélection est incroyable. J'ai trouvé exactement ce que je cherchais pour améliorer mon jeu, et l'équipe est très professionnelle et attentionnée. Je recommande vivement cet endroit à tous les passionnés de tennis. Un vrai coup d'essai !

Don’t trust . Ne pas faire confiance

Unless you like wasting your time and money I dont reccomend shopping with tennis pr sport. I have been over charged by 3x, never recieved an order confirmation or shipping tracking number. Multiple phone calls yield the same result : ooo yea, the guy, my boss who looks after the balls isn't here and I have no way if checking so yea I will check with him and let you know"

Pathetic. Shut this place down.

Pour tout le monde qui Pense acheter des produits en ligne chez tennisprosport a Ste foy Quebec, pensez y deux fois.. cest vraiment la pire chose que vous pouvez faire.. faites moi confiance. Ce sont des voleurs. Bref, il ne livre pas la marchandise, il vous raconte des histores toute faites et il ne respecte pas les remboursement.. cest du vrai niaisage. Si jamais JE passe par Ste foy JE vais surement passer voir le proprietaire et lui cracher au visage.. Bande d incompetent.

Ordered a Nike Elite backpack. It has been 5 days and no information or tracking progress whatsoever. I haven’t received a single email about my order.

There was an issue with the order but business rectified the problem.

Ordered racquets. Sent me the wrong ones. After many attempts I finally got through to the owner. Jean Michele. Promised me that within a week he would send me the two correct ones along with a return label to have me ship back the other ones. A week turned into a month. After numerous attempts to contact him, I finally got through. Again I was promised racquets would arrive in three days. Didn’t happen. Waited over a week more and got through after many more attempts. I told him if he didn’t have the racquets in the model I had originally ordered, I would take something he had from his current stock for my wife. He promised he would do that within three days if I did not get my original racquets. It’s been over a week and nothing. Now I can’t even get in touch with him or the store. Don’t understand why this is happening. Gave him every opportunity to make this right. Instead got a bunch of false promises and outright lies. I was made to feel that I was the one with the problem. What a scam. Stay far away from this store and website. The reply that was submitted subsequently from these scammers is utterly ridiculous. They have done this to more than just me. They did to my friend Mike as a matter of fact. The only aggression came from their end when I was pressing them to give me a date of shipment. I was willing to send both racquets back and get a refund. It was they that insisted on sending me two replacement racquets and then I was to send the wrong racquets back. Only when I discovered that none of this would happen due to numerous calls with no answer, I indeed sent them one final caustic message, ending with a FU. They waisted more than two months of my time. And yes I was a loyal customer in the past. If your so sorry, then why don’t you send me the racquets you promised. You’re using my expected and obvious reaction to get out of your promise. Good job.But it was before this idiot of an owner took over. And my friend Mike had to go to his credit card company to get his money back. He went through the same disgusting process. I will encourage Mike to write his awful experience on Trust Pilot also.

I ordered a pair of men tennis shoes on 2026-05-21. They shipped me a pair of wrong model women tennis shoes. The worst part is that, the pair of shoes size I recived is not even the same. What a laught! They don't even response to my email.

Thank you Jean-Michel for shipping me the correct pair of shoes I ordered without extra charge. The shoes I received are in good shape. You have earned my trust. Best wishes to you!

I ordered a case of tennis balls and tennis strings, 5 days later I had no news from the website. I wrote an email and got no reply so I called a day later. An employee told me they had everything in stock and that they would ship my order later that day. They wrote back to me and told me they had no more of the tennis balls I ordered and offered me alternative tennis balls, I refused and asked for a refund. They told me they would take care of it quickly. Since then I wrote an email back asking for the refund, no news. I called and the employee told me the owner would refund me quickly later that day and that did not happen. I tried calling again two days later and nobody answered. I went directly to the shop that day and the employee there told me the boss told them to not answer the phone! She eventually gave me the owner (Jean-Michel) cellphone number, he refused my call but sent me a SMS asking me to send him a text message and told me that he would reply after his dinner. I texted him and he ignored my text, I sent him another text the day after and he did not answer me. I have not received the refund I was promised yet. I strongly advice anyone who thinks about ordering on this website to not do it, I spent way too much time chasing my refund and eventually disputed the charge with my credit card company.

Ordered a pair of shoes after receiving numerous marketing emails. Received order confirmation and 2 weeks later no shipping info or delivery. Numerous unanswered emails. Next step is to cancel order with credit card company. Will not order from them again!

This as far as I can tell is a sham and fake website with no real business or company behind it.
Warning to anyone that tries to purchases through it to ensure they use paypal or a credit card as you will need to request your money back.

I placed 2 orders and awaited delivery - nothing
5 x emails - nothing

Scam - buyers beware!!