Telega.io Recensioni 133

Risposta di Telega.io

14 giu 2022

Hello.

We are sorry to hear about your experience with our platform.

There are certain rules on the platform and the channel must comply with them to be added to the catalog: https://telega.io/page/rules

Risposta di Telega.io

2 mag 2022

Hello. We are concerned about the inconsistency of your review. Please, explain your position in more details, otherwise we will not be able to process it.

Risposta di Telega.io

26 apr 2022

Hello.
We're sorry to hear about your experience with our service.
We would really like you to comment on this in more detail, please send your full review to our support bot: "This is the most disgusting, inconvenient, and corrupt advertising platform on the entire Internet. They are constantly changing their rules for European users".

Regarding the markets, we would like to underline that there are channels in different languages and everyone can find the market for their product.

Commissions: Almost every business as a marketplace/exchange operates on a commission model that helps the business exist and pay its employees who work daily to improve the platform. Otherwise, any marketplace cannot exist. We have been actively developing Telega.io for a year and we see good results. If you have ideas on how to improve any process, please contact us.

Please, provide any cases when you did not succeed to withdraw the funds via the methods available on the website and we will investigate, otherwise, it is totally not true, because we daily process any withdrawals to the users that request them.

Look forward to your contact.

Risposta di Telega.io

26 apr 2022

Hello. We're sorry to hear about your experience with our service.

There are certain rules on the platform and the channel shouldn't break the rules, otherwise, it can be banned by the service https://telega.io/page/rules

At the moment, there are more than 3 thousand channels that succeeded to be displayed on the catalog, which makes your statement false.

Besides, we don't know what "nagiruyut and rrebovit" mean, so we couldn't help with it.

We see that you are an active user and are interested in improving Telega.io! Feel free to share the best practices with us.

We believe incremental improvement is the best way to make a better Telegram ad platform. Rome was not built in a day 😊

Risposta di Telega.io

25 apr 2022

Hello.

We're sorry to hear about your experience with our service.

Could you please provide more details? Each channel goes through a manual pre-moderation and is a subject of checking by a specialist. In case the specialist finds out a fact of boosting fake views or subscribers - the channels' application to be displayed in the catalog is denied. If you provide us the link to the channel and proof that there is something wrong with a channel - we will act accordingly. Just contact our support and describe your problem in more detail.

Risposta di Telega.io

26 apr 2022

Hello. We're sorry to hear about your experience with our service, and we want to clarify some of the points you've provided.

1)
1.1. Our website Telega.io is open worldwide, and any person of any nationality can use it as a channel owner or as an advertiser;
1.2 Each channel goes through a manual pre-moderation and is a subject of checking by a specialist. In case the specialist finds out a fact of boosting fake views or subscribers - the channels' application to be displayed in the catalog is denied.
1.3 Any advertiser has an opportunity to complain about the campaign executed by the channel owner. After the investigation is held and it appears that a channel has broken some service rules, the channel is banned and the money is refunded to the advertiser. If you have any proofs that you placed your ads through telega.io in mentioned channels, please kindly provide them and we will take action toward such channels to our support.

2) Refer to 1.1. The new language in the catalog maintains our conception - a wide choice of Telegram channels for various markets.

3) Refer to 1.1 When adding channels to the exchange, we follow the terms of the service https://telega.io/page/rules
If you don't agree with the reason, please, send us the exact reason you mean, we will check it and give you the answer.

4) Please provide evidence to our Telegram bot and we will investigate this case to improve our service. We listen to all users who help us become better.

5) We understand your concern. Unfortunately, since mid-April, our service can no longer accept or pay out funds via PayPal due to technical reasons. We are taking every possible measure to re-enable this feature. Therefore, we offer users other payment methods while communicating with the PayPal team.

6) Almost every business as a marketplace/exchange operates on a commission model that helps the business exist and pay its employees who work daily to improve the platform. Otherwise, any marketplace cannot exist. We have been actively developing Telega.io for a year and we see good results. If you have ideas on how to improve any process, please contact us.

7) It is a standard process for how companies collect feedback and reply to the users. You can share the proofs of the bad experience with our support here https://telega.io/feedback and we will investigate each case.

8 Please share the exact clause from our website so our legal team can investigate them. To be honest, this is the first time we hear about this concern.

Thanks for your time and participation 💜

We can see how interested you are in improving our platform, as we paid a lot of attention to describing the process of working with Telega.io.

So we will take some comments to work to offer the best universal and transparent solution in the Telegram advertising market.

Risposta di Telega.io

16 feb 2022

Gracias por tu feedback! Cada día trabajamos para mejorar el proceso de compra de anuncios en Telegram!