Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

This is my second purchase of these fibres and am very impressed with the results. The colour of light brown matches my hair precisely unlike others where I have had to incorporate two colour fibres a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I sent off for Techtrich not believing for one minute it would make any difference, but you know what, it works, it really does. Because I didn't really believe it could make a difference I only orde... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fast delivery. It really works!!! I nearly didn't buy it as some of the reviews are awful. It worked instantly on my crown and sides of my hair for when i wear it up.

Valutata 5 stelle su 5

Just wanted to say it worked Exactly as it says on the Tin! Astonishing results, I could see my hair transforming immediately. I will soon try out the others products from your range as well. Had a 30... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

one of the best

these fibres are as good as a well known other make but the price is better,will buy again.

8 dicembre 2015
Non scritta su invito
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Risposta di Tectrich

Dear BooBoo,
Thank you for your kind comments, we are glad to hear you will purchase from us again.
Kind Regards - The TecTrich Team

Valutata 1 stelle su 5

Not received

i cannot review this product as I have not received it !!!!!!!!!!!!!!

30 novembre 2015
Non scritta su invito
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Risposta di Tectrich

Dear Diane,

We are extremely sorry to hear you have not received the product. We have investigated and identified an issue which we experienced until recently where our Payment processor (PayPal) had an issue which means not all orders placed were being transferred correctly to our processing and dispatch system. We thought we had identified all the orders that were affected by the issue but unfortunately this is clearly not the case, we have since moved to a different payment processor to avoid any further issues with orders. We have now located your order details and this has been dispatched today first class. We are very sorry for any inconvenience caused.

Valutata 1 stelle su 5

failure to deliver

I purchased a product and waited a week without delivery , i then called Tectrich to enquire about my order and was told they was out of stock and waiting delivery .

I then ask for a refund straight away so the lesson is COMMUNICATE with your clients .

28 novembre 2015
Non scritta su invito
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Risposta di Tectrich

Dear Gordon, We are extremely sorry for the issue you experienced, stock & dispatch delays are extremely rare and we apologise for failing to advise you of the issue. Your refund was issued as you requested and will appear in your account.

Valutata 1 stelle su 5

Rubbish

The fibres went all over the forehead and didn't stay in the hair. I'm still awaiting a response from customer service after two weeks. I would like the money back guarantee

8 novembre 2015
Non scritta su invito
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Risposta di Tectrich

Dear Lynsey, Sorry to hear that you found the product unsuitable, many of our customers have been very satisfied with the look and adherence of the fibres. We have also checked our records and cannot see any previous query from you.
Please feel free to return the product to us for a refund. Our address is - TecTrich, PO Box 134, RYE, TN31 9EW
If you have any questions please feel free to contact us on - 020 3764 5544 - The TecTrich Team

Valutata 1 stelle su 5

Tectrich

Awful product. Doesn't stay in hair, too much comes out, can be seen on hair, comes off too easily. Will not be buying any more of this!

31 ottobre 2015
Non scritta su invito
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Risposta di Tectrich

Dear At, Sorry to hear that you found the product unsuitable, many of our customers have been very satisfied with the look and adherence of the fibres. Please feel free to return the product to us for a refund. Our address is - TecTrich, PO Box 134, RYE, TN31 9EW
If you have any questions please feel free to contact us on - 020 3764 5544 - The TecTrich Team

Valutata 5 stelle su 5

Very useful product

Tectrich improves the volume and appearance of my hair. It is priced realistically and I am very satisfied.
The ordering process is simple, I have ordered on line and by telephone and obtain a quick and efficient service.
Thank You.

23 ottobre 2015
Non scritta su invito
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Risposta di Tectrich

Dear Del,
Thank you for your kind comments. We are very glad to hear that you are very satisfied with the product and service received.

Valutata 5 stelle su 5

Hair fibers

Great product has given me more confidence regarding my hair

22 ottobre 2015
Non scritta su invito
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Risposta di Tectrich

Dear Mike,

Thank you for your kind response. We are glad to hear that the product has given you more confidence.

Valutata 2 stelle su 5

Micro fibres

The colour was totally wrong , looked copper instead of medium brown. The actual micro fibres went on much better than Toppik but dissapointed by the colour.

22 ottobre 2015
Non scritta su invito
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Risposta di Tectrich

Dear Simon,
Sorry to hear that you found the colour unsuitable.
Please feel free to return the product to us for an exchange to a different colour or a refund. Our address is - TecTrich, PO Box 134, RYE, TN31 9EW
If you have any questions please feel free to contact us on - 020 3764 5544 - The TecTrich Team

Valutata 3 stelle su 5

thoughtfully

Thought it would grow my hair but it doesn't

12 ottobre 2015
Non scritta su invito
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Risposta di Tectrich

Dear customer, sorry to hear you were disappointed. The product has only been advertised as a cosmetic way to reduce the appearance of thinning hair. If you would like to return the product to us we will be happy to arrange a refund. If you have any questions please feel free to contact us on - 020 3764 5544 - The TecTrich Team

Valutata 5 stelle su 5

Does the job!

I use this after washing my hair to make it look a bit thicker. I find it easy to use and does its job by covering up some minor patches and mixing in well with your own hair.
Would recommend.

22 agosto 2015
Non scritta su invito
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Risposta di Tectrich

Hi Patty! Thanks for the recommendation - we love hearing positive things from our loyal customers.
Have a great day - The TecTrich Team

Valutata 5 stelle su 5

Top class

Fantastic service and quality,I couldn't fault it.
Would highly recommend it for anyone in two minds,don't hesitate,you won't regret it.
Keep up the good work.

22 agosto 2015
Non scritta su invito
Logo di Tectrich

Risposta di Tectrich

Thanks for your top class comments! We're so pleased to hear you love our products.
Have a great day - The TecTrich Team

Valutata 5 stelle su 5

Good stuff

TecTrich is simply good stuff. Does what it says and has never let me down.

31 luglio 2015
Non scritta su invito
Logo di Tectrich

Risposta di Tectrich

Hi Tommy - thanks for your comments. We love hearing from our loyal customers and this is great feedback. We're pleased to hear that TecTrich is your trusted hair fibre product. Trust in TecTrich! Have a great day. The TecTrich Team

Valutata 4 stelle su 5

Having white hair scalp can be seen through hair where it has thinned.

I like using this product especially when it's windy as when the wind parts my hair, especially where it has thinned out, don't feel so self conscious.

27 giugno 2015
Non scritta su invito
Logo di Tectrich

Risposta di Tectrich

Thank you for your comments Mrs Thompson. We are so pleased to hear that TecTrich helps you with your confidence. We love hearing from our loyal customers. Please send an email to bev@tectrich.com and we will issue you with a voucher to say thanks for the nice words. Have a great day
TecTrich

Valutata 2 stelle su 5

Is TecTrich the same as Toppix?

I had a small bottle of toppix and it was fine. But the TecTrich I bought 2 months ago smells, comes out in clumps and is in my comb and on the floor. It also is on my fingers when I run my fingers on my head. It looks and feels different from toppix. I feel my head is dirty when I apply the TecTrich. I wish I hadn't bought it.

14 giugno 2015
Non scritta su invito
Valutata 5 stelle su 5

response

My order which was done online, was accepted with a very fast response by email within 2 minutes. Therefore giving excellent service! The order arrived 2 working days after. Again excellent service. Thank you.

28 maggio 2015
Non scritta su invito
Valutata 5 stelle su 5

HARD TO COMMENT

It is very hard to comment on my satisfaction with Tectrich as I am STILL waiting for my order to arrive which I find a little disappointing. I have repeatedly checked the status of it only to find it is still ''being processed''. As I need this product right now I would appreciate a delivery of it

8 aprile 2015
Non scritta su invito
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Risposta di Tectrich

Hi Rita! So sorry to hear of your delay. I've looked into this and it was dispatched on April 2nd. You selected standard delivery which we allocate 2-4 working days delivery time. Due to the bank holiday weekend this may have been held up. You should receive it today if you haven't already.

To make up for it I would love to send you a £10 voucher to use on your next order.
I will email this through to you now.We'd love to receive another review once you've tried your TecTrich and I really do hope you enjoy your purchase.

Thanks

Valutata 5 stelle su 5

used before well pleased

as above excellent product served well by customer service website didn't comply with order ref but sorted out by customer service

31 marzo 2015
Non scritta su invito
Logo di Tectrich

Risposta di Tectrich

Hi Keith! Thanks so much for your positive comments. We love hearing from our loyal customers and we're so glad you're enjoying your product. We've got the best customer service team so I'm glad they could help.
Please send a quick email to bev@tectrich.com and we will send you your money saving voucher in return.
Thanks again - TecTrich

Valutata 4 stelle su 5

Excellent product

It has boosted my confidence....love to get more discounts,would recommend to anyone.

22 marzo 2015
Non scritta su invito
Logo di Tectrich

Risposta di Tectrich

Hi Jatinder, thanks so much for the kind comments. We're so pleased to hear you love your TecTrich and we're honoured to have helped boost your confidence. Please send a quick email to Bev@TecTrich.com and we'll send you a £10 voucher in return.
Thanks again
TecTrich

Valutata 5 stelle su 5

Great product. Very pleased with results

Superb products. Great service and delivery. Highly recommended

22 marzo 2015
Non scritta su invito
Logo di Tectrich

Risposta di Tectrich

Hi Raj! Many thanks for your kind comments - we love hearing from our loyal customers! Please send a quick email to Bev@TecTrich.com and we will send you a £10 voucher in return. We hope you continue to enjoy your products.
Many thanks
TecTrich

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