Camera fine. Bracket useless. Fitted directly onto recumbent disability trike. After a dozen journeys the camera flew off never to be seen again.
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Scopri cosa dicono le persone
Early days with the HC-1 but a huge improvement in functionality and ease of use compared to GoPro. Simple to connect with phone Wi-Fi and the remote phone app function especially appreciated when rid... Leggi di più
Fast delivery which is always nice. I had no problem setting it up for motorcycle helmet use, and it's nice to get washers and bolts to replace the thumbscrews to make it less bulky. Use of the app wa... Leggi di più
Broke my techalogic holder but manager to buy a new one. Royal mail let themselves down by not doing next day delivery. Got the part and could not work out how to put it together but a quick email... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Techalogic. We’re focused on bringing safety-related technology and innovations to the UK. Meaning “Logical Tech”, Our philosophy is to create tech products that just make sense.
Informazioni di contatto
Holme Road Offices, Holme Road , PE7 3NA, Yaxley, Regno Unito
- 03302233108
- info@techalogic.co.uk
- techalogic.co.uk
4,3
Eccellente
561 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Techalogic
Hi Craig,
Thank you for taking the time to leave this kind review! Great to hear that you are happy with your purchase!
Kind regards,
Chelsea
Excellent company to deal with
Excellent company to deal with. Good after sales support.
22 novembre 2023
Risposta di Techalogic
Hi Ronnie,
Thank you so much for taking the time to leave this kind review. Customer satisfaction is very important to us and it great to hear that we delivered!
Kind regards,
Chelsea
Excellent product and superb service
21 novembre 2023
Risposta di Techalogic
Thank you for choosing Techalogic and for sharing your positive experience. We appreciate your support! Safe travels.
Kind regards,
Chelsea
Very helpful when I changed the order…
Very helpful when I changed the order and a quick delivery.
20 novembre 2023
Risposta di Techalogic
Hi Phillip,
Thank you so much for taking the time to leave this kind review. Great to hear we were able to assist you quickly!
Kind regards,
Chelsea
Excellent product and service.
Excellent product and service.
The light/camera was delivered within a few days and I got a quick reply to an email about additional mount parts.
Very good experience overall.
6 novembre 2023
Risposta di Techalogic
Hi Thierry,
Thank you for taking the time to leave this kind review. Great to hear that you are happy with your purchase and our service! Enjoy.
Kind regards,
Chelsea
Risposta di Techalogic
Hi Anne,
Thank you so much for your kind review. Great to hear that you thought our ordering process and quick and easy!
Kind regards,
Chelsea
Great product and quick delivery.
26 ottobre 2023
Risposta di Techalogic
Hi Ross,
Thank you so much for taking the time to leave this kind review. Great to hear that you are happy with your order and service!
Kind regards,
Chelsea
Broke my techalogic holder but manager…
Broke my techalogic holder but manager to buy a new one. Royal mail let themselves down by not doing next day delivery. Got the part and could not work out how to put it together but a quick email to techalogic and they quickly helped put it back together!!!
Still superb after sales service 3 years after buy the initial DC1. Thank you so very much for being fabulous!
24 ottobre 2023
Risposta di Techalogic
Hi Julie,
Thank you for sharing your experience with us, and we appreciate your kind words. We're sorry to hear about the issue with Royal Mail's delivery, but we're glad you managed to get the replacement part.
It's great to know that our customer service team was quick to help you with assembly when you had questions. We take pride in providing superb after-sales support, even years after your initial purchase.
Your feedback means a lot to us, and we're here to assist you whenever you need it. Thank you for choosing Techalogic, and we appreciate your continued support!
Kind regards,
Chelsea
I was extremely impressed to receive…
I was extremely impressed to receive what I ordered the next day, as without it I couldn’t use my camera. Definitely 5 stars👍🏻
Thank you.
18 ottobre 2023
Risposta di Techalogic
Hi Janine,
We're delighted to hear that you had an extremely positive experience with our fast delivery service. Getting what you ordered the next day can be a game-changer, especially when it's essential for using your camera. Thank you for the 5-star rating, and we appreciate your kind words.
If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure your experience with our products and services continues to be excellent. Thank you for choosing us!👍🏻
Kind regards,
Chelsea
Great camera, great company
After years of riding with a basic front-facing bodycam strapped to my chest and after several near misses from traffic behind me I decided to buy the DC1 camera so I could record in both directions. It works fantastically:
- After a bit of planning, very easy to mount to my helmet
- Not a significant extra weight
- Easy to know if I've pressed the button ok and started recording, as the camera vibrates a few times
- App works very well for viewing the camera's live view over wifi
- Sturdy construction
- Quick release makes it easy to take the camera off and put it in my bag so I can lock my helmet to my bike
- Video quality definitely good enough for police reports or insurance claims - the only way to get better quality would be to use a GoPro, but then you pay a lot more, only get recording in one direction, and no vibration feedback that you've started recording
And to top it off, when I had an issue with the camera's charging port and sent it back to get it fixed (within the warranty), they did so very quickly and were kind and courteous the whole way.
I reccommend both the DC1 camera and Techalogic's serivce wholeheartedly.
1 novembre 2023
Non scritta su invito
Risposta di Techalogic
Hi Olly,
Thank you for sharing your detailed and positive experience with the DC1 camera and Techalogic's service. It's wonderful to hear how the camera has improved your riding experience and safety. Your recommendation is a testament to our commitment to quality and customer satisfaction. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing Techalogic!
Kind regards,
Chelsea
Excellent service.
The first camera had a fault, but it was repaired/replaced immediately without question. Excellent service.
6 ottobre 2023
Risposta di Techalogic
Hi Patrick,
We appreciate your understanding, and we're glad to hear that we could quickly resolve the issue with your first camera. Providing excellent service and addressing concerns promptly is a top priority for us. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our goal, and we're here to ensure your continued positive experience with our products and services. Thank you for choosing us!
Kind regards,
Chelsea
Happy with my purchase easy to order
11 ottobre 2023
Risposta di Techalogic
Hi Jacqui,
We're pleased to hear that you're happy with your purchase and that the ordering process was easy for you. Your satisfaction is important to us, and we're here to ensure that your experience with our products and services continues to be straightforward and enjoyable. If you ever have more to share or any questions in the future, please don't hesitate to reach out. Thank you for choosing us!
Kind regards,
Chelsea
Excellent customer service
Excellent customer service. Not a tick box “computer says” response but someone at the other end of the email who reads it and reacts.
11 ottobre 2023
Risposta di Techalogic
Hi Richard,
Thank you for your kind words! We take pride in providing excellent customer service, and we're delighted to hear that you've experienced a personal touch in our responses. We believe in genuine interactions and value each customer's input.
Your feedback is greatly appreciated, and we're here to ensure that you continue to receive the level of service you've come to expect. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Thank you for choosing us!
Kind regards,
Chelsea
Fantastic company
Fantastic company, great service and advice.
Camera is quality. Picture clear . Very happy
10 ottobre 2023
Risposta di Techalogic
Hi Julie,
We greatly appreciate your positive feedback! We're thrilled to hear that you consider us a fantastic company and that you've received great service and advice. Providing quality support and assistance is a top priority for us.
Kind regards,
Chelsea
Shipping and product were fantastic…
Shipping and product were fantastic however I felt tricked when adding the sd card to my order as it highlighted the smaller storage sd card by default and when I pressed the higher storage card it kept the smaller one one there too so I unknowingly paid for two cards ,that needs looking at .
10 ottobre 2023
Risposta di Techalogic
Hi James,
Thank you for your feedback, and we appreciate your kind words about the shipping and the product. We're pleased to hear that you had a positive experience in those aspects.
We apologize for any inconvenience you experienced when adding the SD card to your order. It sounds like there may have been an issue with the ordering process on our website. We'll certainly investigate this to ensure that such issues are resolved and that customers have a smoother experience when selecting product options.
If you ever have any concerns or need assistance in the future, please don't hesitate to reach out. We're here to assist, and we value your feedback as it helps us improve our services. Thank you for choosing us!
Kind regards,
Chelsea
Techalogic are highly recommended for their Cameras to keep you safe.
Techalogic is a small company and you can really feel the individual attention. You're kept up to date with every step of the purchasing process. The camera I purchased, the DC-2 Dual Lens is a fantastic piece of kit. So easy to use and great quality. I feel a lot safer riding on the roads in high viz with a camera. The team are on hand and prepared to answer any queries you have, so buy with confidence.
3 ottobre 2023
Risposta di Techalogic
Hi Sioux,
We greatly appreciate your positive feedback! At Techalogic, we value each of our customers, and it's wonderful to hear that you felt the individual attention and personalized service throughout your purchasing process.
We're thrilled that you're satisfied with the DC-2 Dual Lens camera and find it to be a fantastic piece of equipment. Safety on the roads is paramount, and it's fantastic to know that our product contributes to your peace of mind while riding in high visibility with the added security of a camera.
Kind regards,
Chelsea
Great lcamera for horseriding helmets
Very helpful response from team. Camera is great for horseriding as it has front and back cameras.my only quibble is you can't pause it between recordings without turning it off completely whereas the go pro is heavier on your helmet but can be paused between recordings
16 ottobre 2023
Non scritta su invito
Risposta di Techalogic
Hi Lesley,
Thank you for your feedback, and we're glad to hear that you found our team to be very helpful. We appreciate your input about the camera's functionality, especially its utility for horseback riding with both front and back cameras.
We understand your quibble about the ability to pause between recordings. Your feedback is valuable, and we'll take it into consideration as we continue to improve our products. While the camera may not currently have a pause feature, we'll work to enhance its functionality based on your input.
If you have any more suggestions or questions in the future, please feel free to reach out. We're here to assist and ensure that your experience with our products meets your needs. Thank you for choosing us!
Kind regards,
Chelsea
Great comms, order delivered promptly
Great comms and my order was delivered promptly. Couldn’t be better.
2 ottobre 2023
Risposta di Techalogic
Hi Roland,
Thank you for your kind words! We're delighted to hear that you had a great experience with our communication and that your order was delivered promptly. Your satisfaction is our priority, and we're here to ensure you have a positive experience with our products and services. If you ever have more to share or any questions in the future, please don't hesitate to reach out. We appreciate your feedback!
Kind regards,
Chelsea
Got what i wanted as per delivery time
2 ottobre 2023
Risposta di Techalogic
Hi Tim,
We're pleased to hear that you received what you wanted within the expected delivery time. Your satisfaction is important to us, and we're here to ensure you have a positive experience with our products and services. If you have any more needs or questions in the future, please feel free to reach out. Thank you for your feedback!
Kind regards,
Chelsea
Good company to deal with
I think overall a good buying experience and a good product. The item was delivered quickly and is as described
25 settembre 2023
Risposta di Techalogic
Hi Peter,
Thank you so much for taking the time to leave this kind review! Greta to hear that you are happy with your purchase!
Kind regards,
Chelsea
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