TeaTime Bookshop Recensioni 

977
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoy... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I am a bit disappointed ☹️ I made a subscription for my 2 and half years old son the first two months got so so books but books like robbery and scary monsters are too much for me 🥴 , but the third m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A lovely gift idea. I chose best sellers for my books. They were titles that I probably wouldn’t have selected for myself but I have thoroughly enjoyed them all. All were completely different in style... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Libreria
  2. Libreria per bambini
  3. Negozio di libri usati

Scritti dall'azienda

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

977 recensioni

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4,3

Tutte le recensioni

(977)

93 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really pleased, lovely surprise!

Had the box as a gift initially and loved it, nice to have a surprise and a cozy treat arrive in the post. Recently then ordered a box as a gift for a friend, who told me they loved it too. I had put the wrong delivery address by accident but customer service sorted it within 24 hours so the parcel arrived to the right place and on time. Really pleased!

26 febbraio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Thanks for the great review :)

Valutata 5 stelle su 5

Perfect gift

Got this for my MiL and it's amazing. Perfect gift.

15 febbraio 2026
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Risposta di TeaTime Bookshop

Thank you for the great review! So pleased the gift was enjoyed!
Happy Reading!

Valutata 1 stelle su 5

Absolutely awful service/product - no delivery

Absolutely awful service/product - I subscribed to a 3 month book subscription for a present.
We have only received one of the three deliveries started in January. I have emailed & had no response.
AND then was sent a 'rate us' email, stating we have received our orders, which we haven't!!

A very disappointing experience, I hope this gets sorted ASAP, cannot just take money and not provide a product!!

2 marzo 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Hi Donna,
I am really sorry to hear you have had these issues. Please contact us via phone or through the contact form on our website and our team will help this issue get resolved.
Kind regards,
Amy
Teatime Bookshop

Valutata 5 stelle su 5

Great value, great book box

Great value and great for getting to read things you might not usually pick up, to discover great new reads. Snack and drink along with the book, bookmark and post card is great value for subscription price. I look forward to receiving my box every month, highly recommend

28 febbraio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Thanks for the great review! Happy Reading!

Valutata 4 stelle su 5

Something to look forward to

I love receiving a new book every month and the little extras in the package make it extra special. I have even subscribed as a birthday gift for someone, as you can make it quite personal.
Spot on with genre choices.
I would give 5 stars but one parcel arrived with a damaged, tatty book and they wouldn’t exchange it as it was still readable. Not good if this had been part of the gift subscription.

16 febbraio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

I'm so pleased the subscription has been enjoyed, thanks for ordering with us!

Valutata 5 stelle su 5

Great customer service

Great customer service, had a few issues that TeaTime Bookshop went the extra mile to rectify. My wife looks foward to receiving her books every month along with a hot chocolate drink.

12 febbraio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review!

Valutata 5 stelle su 5

What a fantastic idea

What a fantastic idea, what can be better than curling up with a good book and added tea and biscuits? I've not been a member long but so far the books sent have been really good, un put down able. Something to. ooh forward to each month.

12 febbraio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Thanks for the great review! Happy Reading!

Valutata 1 stelle su 5

Book was damaged

Book was damaged. Overpriced for what you get. Book costs only £7.99. Two biscuits? Seriously. I should get a whole pack for the price of this subscription.

23 gennaio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

I'm sorry to hear you had a bad experience and that your book arrived damaged. If you contact our customer service team they can help rectify the issue.

Valutata 5 stelle su 5

Great customer service.

Had an issue with a duplicate book received on a subscription - resolved within a couple of hours, very polite and professional, and one happy customer, thank you!

29 gennaio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review. Happy Reading!

Valutata 5 stelle su 5

Lovely online shop

Lovely online shop - love the idea of a book subscription! Bought some gorgeous pencils. When my item didn't arrive as expected I queried it and my order was dealt with in record time. Not marking them down for the initial error, mistakes can always happen, and they dealt with it perfectly.

5 gennaio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Thanks for the great review :)

Valutata 5 stelle su 5

Unknown titles with brilliant storylines

All books have been interesting reads that I’d never heard of but loved each one’s story! Packaged nicely with different brand of hot chocolate to try each time. Books matched genre well whilst exposing me to new authors

1 gennaio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Thank you so much for the great review! Happy Reading!

Valutata 2 stelle su 5

Disappointing bestseller hamper, last minute rush before Christmas

I’ve used Tea Time Bookshop before and had a really positive experience. I bought one of their book subscriptions for my mum and she genuinely loved it so I ordered the Book Lover’s Gift Hamper Best Seller Lite for my grandmother for Christmas expecting a solid “bestseller” pick and a nicely put-together gift.

I’m really glad I checked the box before giving it to her, because the book included was “Christmas Fling: is a fake boyfriend really just for Christmas?”, which just wasn’t what I was expecting from something marketed as a “best seller” hamper (and definitely not the kind of book I would have chosen for her). Unfortunately that meant a last-minute rush to find another present right before Christmas, which was stressful and a real shame. I do accept that they cannot get the perfect book for every customer but this felt far off the mark.

To be fair, Tea Time Bookshop processed my refund quickly, which I appreciate. However, I’m still out of pocket by around £10 in delivery/return postage, which is frustrating given the issue wasn’t my fault.

Value-wise, I also think £39.99 (plus postage) is steep for what’s included (a plastic cup, tote bag, one book, a couple of tea sachets and a couple of biscuits). I was happy to pay for the convenience of having a gift sorted, but in hindsight it didn’t feel worth the price.

12 gennaio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

I am sorry this order wasn't what you were expecting. I'm glad you received your refund in a timely manner.

Valutata 5 stelle su 5

The box always arrives in perfect…

The box always arrives in perfect condition, I get the hot chocolate and the mystery book so that I would read things I might not normally pick for myself

11 gennaio 2026
Non scritta su invito
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Risposta di TeaTime Bookshop

Thanks for the great review, Happy Reading! :)

Valutata 5 stelle su 5

Perfection

The time to receive the box was great and the surprise for my doughter was perfect

18 dicembre 2025
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Risposta di TeaTime Bookshop

I hope your daughter enjoys her books! Thanks for the great review!

Valutata 2 stelle su 5

Very unreliable delivery - missing books

Monthly subscription purchased for my mother who lives a distance away. Reliability was good at first but then starting missing months and intervention required to replace missing books.

Book choices OK but delivery reliability poor. Will not be renewing.

26 marzo 2025
Non scritta su invito
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Risposta di TeaTime Bookshop

I'm sorry to hear you had a bad experience, if you are missing any boxes, please let our customer services team know and they will get that sorted for you.

Valutata 1 stelle su 5

Don't use this for a Christmas present

The money went out, nothing turned up and no response to emails etc. One disappointed wife this Christmas.....

18 dicembre 2025
Non scritta su invito
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Risposta di TeaTime Bookshop

Hi Jonathan,

I'm really sorry you have had a bad experience, it looks like your item was lost in shipping, now we are back in the office after Christmas break your email will be responded to you and we will get you a replacement box sent out with expedited delivery.

Valutata 2 stelle su 5

They don't reward loyalty

I have been a customer for a few years and was very disappointed when I received my subscription renewal charge, only to find out it was £10 higher than if I had cancelled the renewal and resubscribed.
I was prepared to swallow the cost of them removing the pre-loved book option, but that appeared to be a blatant attempt to charge current customers more and hope they didn't notice.
Also, during the last subscription, I had two problems with delivery, where I had to email TeaTime Bookshop, as the book had not been sent out.
When I first started with the company, they were amazing but unfortunately standards have dropped dramatically. This is such a shame as the product is really good and I enjoy receiving the books every month. Hopefully, they will get back to putting customers first. I will just set a reminder each time to cancel my subscription at the end of the term and rebook it for cheaper on the website.

27 dicembre 2025
Non scritta su invito
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Risposta di TeaTime Bookshop

Hi Joanne,

I'm sorry you have had some issues renewing your subscription. We are having an issue with some of the pre-loved subscriptions as they renew which we are trying to resolve. All our subscriptions prices are the same for new and ongoing customers. If you have any concerns, please contact us directly and we can get the pricing sorted out for you.

We appreciate your ongoing custom.

Kind regards,

Amy

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