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TDot Performance Recensioni 801

TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

recently purchased this brake kit for $1346.30, and overall I’m very impressed with the quality and performance. The components feel solid and well-made, and everything works exactly as it sho... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Greatttt company. Will order from again. Originally gave negative but was purolator that makes these parts late. We as clients have to be more pati ent When the wine is bad it’s so... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

They call you stupid, pretend you ordered the wrong part just to waste your time. Part hasnt shipped its been over a week with no response from customer service. This isnt a real business, its a scam/... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Site is a bit difficult to navigate, having to put your vehicle info in more than once, but perhaps that's just me. Also, I know exactly what I want, which helps. Regardless, the online support is 1st... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di autoricambi

Scritti dall'azienda

TDot Performance is one of Canada's leading automotive aftermarket retailers and proud to be Canadian. With over 1 million products from over 250 of the world's top aftermarket brands, we have everything you need for your vehicle, including performance parts, exterior accessories, interior accessories, wheels & tires and more.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

801 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Awesome customer service!

16 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hi Pat,

We are happy to hear that you appreciate our customer service. We look forward to your next order.

Regards,
Patrick

Valutata 4 stelle su 5

Provided a quick Refund

After I made a purchase at regular price, my item went on sale a few days later. The agent gave me the posted discount and the refund was quick to my account.

1 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hello Shayne,

We are happy to hear that you appreciate how we handle your request for the discount. We look forward to your future order. If you need further assistance, please don't hesitate to contact us.

Regards,
Patrick

Valutata 5 stelle su 5

Trust this company

Trust this company. Previously great shipping so happy doing business with this great cdn company

13 aprile 2026
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Risposta di TDot Performance

Hello Robert,

We appreciate your review and thank you for your support. We look forward to doing business with you again.

Regards,
Patrick

Valutata 5 stelle su 5

Great Brake Kit

recently purchased this brake kit for $1346.30, and overall I’m very impressed with the quality and performance. The components feel solid and well-made, and everything works exactly as it should once installed.

Anti-rattle clips aren’t included with the kit, which could be helpful to mention, and it would be great to have them offered as an optional add-on. That said, it wasn’t an issue for me since my original clips were still usable.

There was a small packaging oversight with slider lube missing, but it was easy to sort out and didn’t take away from the overall experience.

Once installed, the brakes perform excellent—smooth, responsive, and confidence-inspiring.

Overall, this is a high-quality kit that delivers where it matters most. I’d definitely recommend it—just double-check what’s included so you’re fully prepared

9 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hello Paul,

I would like to apologize again for the experience you had with the order you received. Please email me at patrickhamilton@tdotperformance.ca so I can further assist you with your issue.


Regards,
Patrick

Valutata 1 stelle su 5

Placed order April 3 2026, April 13 2026 still not shipped

Placed order April 3 2026, Credit card debited at that time. Received confirmation of order. Received a promotion regarding Fast Lane. Received request to rate service (that I am doing now). Received nothing from TDot after that. Around 9th or 10th sent a CHAT and received reply that I would hear from a rep in 24-48 hours, never heard from them. So April 12, 2026 phoned to find what problem. Told they were waiting for a confirmation from me. Sent me a COPY of what was suppose to have been sent, returned. Confirming info that was on my original order.Told now that item is now going into the shipping process and will be following the normal proceure, back where I thought I was around April 6 or 7th. So that is my experience so far. Ask me again in a week or so about the rest. I guess the question is, "Do I want to place any future orders with TDot?

3 aprile 2026
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Risposta di TDot Performance

Hi Jim,

I would like to take the time to truly apologize for the experience you've had with us and thank you for your feedback. We are constantly trying to improve our processes. If you can, please email me at patrickhamilton@tdotperformance.ca and we can work together in finding a solution that works for you.

Regards,
Patrick

Valutata 5 stelle su 5

Very easy to find products on the…

Very easy to find products on the website

12 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hello,

Thank you for the review. Looking forward to doing business with you again.

Regards,
Patrick

Valutata 1 stelle su 5

Pas de réponse de mon colis 10 e-mail…

Pas de réponse de mon colis 10 e-mail jamais de réponse

3 aprile 2026
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Risposta di TDot Performance

Hi Jeremie,

I want to express my sincere apology for the experience you've had with us, and I appreciate your feedback. We are continually working to improve our processes and services. If you could send me an email at patrickhamilton@tdotperformance.ca including your order number, I would be happy to work with you to further discuss the issue.

Regards,
Patrick

Valutata 2 stelle su 5

I placed the order April 04

I placed the order April 04, it is now April 11th I requested an update and received nothing. Quick to take credit card payments though.

3 aprile 2026
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Risposta di TDot Performance

Hi,

We sincerely apologize for the experience you've had with us. Please email me at patrickhamilton@tdotperformance.ca so I can further assist you with your issue.

Regards,
Patrick

Valutata 1 stelle su 5

Almost 60$ for a package of 4 lug…

Almost 60$ for a package of 4 lug nuts!! I was sure that it was a kit for ford Maverick and not 4 lug nuts. That will cost me 300$ for lug nuts for my truck. That’s just a non sense. My mistake too, but at that price it could have been at least for 2 wheels. The same lug nuts for my entire vehicle with Quattrotires is 90$ + tx

4 aprile 2026
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Risposta di TDot Performance

Hi,

Thank you for taking the time to provide your assessment. I would like to gain a deeper understanding of the situation and collaborate with you to address your concerns. Please contact me via email at patrickhamilton@tdotperformance.ca so that we may further discuss the challenges you are encountering.

Regards,
Patrick

Valutata 5 stelle su 5

Leaf spring purchase Ticket for…

Greatttt company. Will order from again. Originally gave negative but was purolator that makes these parts late.

We as clients have to be more pati
ent

When the wine is bad it’s sometimes not the maker but the cork supplier 😂

2 aprile 2026
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Risposta di TDot Performance

Hello Bigham,

I want to sincerely apologize for the bad experience you've had with us regarding the delay on your order. I understand how frustrating this situation can be, and I want to assure you that I'm here to help. I would appreciate the opportunity to work with you personally to address your concerns and find a solution that meets your needs. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and I will do my best to assist you promptly. Thank you for your understanding.

Regards,
Patrick

Valutata 2 stelle su 5

I received the brake rotors

I received the brake rotors, but they do not match the product photos. I ordered solid (non-drilled) rotors, but received drilled ones instead. The branding also does not match what was advertised on the website, which is very disappointing. Additionally, the customer support has been slow and not very responsive. Overall, not satisfied with this purchase.

3 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hi Serhii,

I want to sincerely apologize for the issue you encountered with the rotors you received. I understand how frustrating this situation can be, and I want to assure you that I'm here to help. If you can, please email me at patrickhamilton@tdotperformance.ca and we can work together with you and our Return Manager in finding a solution that works for you.

Regards,
Patrick

Valutata 2 stelle su 5

Service de retour médiocre ne réponde…

Service de retour médiocre ne réponde pas à leurs appels ni à leur courriel je ne recommande pas

17 marzo 2026
Non scritta su invito
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Risposta di TDot Performance

Hi Zachary,

I want to express my sincere apology for the experience you've had with us, and I appreciate your feedback. We are continually working to improve our processes and services. If you could send me an email at patrickhamilton@tdotperformance.ca including your order number, I would be happy to work with you and our Returns Manager to further discuss the issue.

Regards,
Patrick

Valutata 1 stelle su 5

They call you stupid

They call you stupid, pretend you ordered the wrong part just to waste your time. Part hasnt shipped its been over a week with no response from customer service. This isnt a real business, its a scam/grift front designed to infuriate people and steal their money. Orders taking over 200 days to fill IS NOT ACCEPTABLE.

7 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hi Sarah,

I am so sorry to hear that you had a bad experience with us. I understand how frustrating this situation can be, and I want to assure you that I'm here to help. I would appreciate the opportunity to work with you personally to address your concerns and find a solution that meets your needs. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, and I will do my best to assist you promptly. Thank you for your understanding.

Regards,
Patrick

Valutata 1 stelle su 5

Says in stock but it's not 10 different…

Says in stock but it's not 10 different questions when have right part number still screwing around not even ordered yet

3 aprile 2026
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Risposta di TDot Performance

Hi Russell,

I would like to take the time to truly apologize for the experience you've had with us and thank you for your feedback. We are constantly trying to improve our processes. If you can, please email me at patrickhamilton@tdotperformance.ca and we can work together with you in finding a solution that works for you.

Regards,
Patrick

Valutata 5 stelle su 5

Great pricing

Great pricing. Within Canada. No hidden fees. This is the third Mustang I’ve bought and the third Mustang I’ve modded using. Tdot. Thank you

3 aprile 2026
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Risposta di TDot Performance

Hi Evan,

Thank you for your feedback and for being a loyal customer. We're delighted to hear you had such a wonderful experience with us. We look forward to more business with you.

Regards,
Patrick

Valutata 5 stelle su 5

Super easy online purchasing…

Super easy online purchasing experience. I had a question about a part and I emailed customer service. Less than 24 hours later, I had a response to my inquiry.

6 aprile 2026
Non scritta su invito
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Risposta di TDot Performance

Hi Darren,

We are happy to hear that you appreciate our customer service. We look forward to your future order. If you need further assistance, please don't hesitate to contact us.

Regards,
Patrick

Valutata 3 stelle su 5

What exactly is “shipping protection”?

What exactly is “shipping protection”?
I further read it is optional but it sounds ridiculous.
Don’t companies back their products anymore?

4 aprile 2026
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Risposta di TDot Performance

Hello Jeff,

We understand the confusion regarding the shipping protection. Please feel free to reach out to me at patrickhamilton@tdotperformance.ca, to assist you promptly.

Regards,
Patrick

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