SCAM WARNING
Do NOT buy. It is a scam. They sell fake items shipped from China. They use a fake name for their European bank account. I suspect the scammer to be from Europe. I filed a police report and I am trying to get the name from the bank via a court order. I hope the scammer get caught by interpol
EDIT: DO NOT BUY, CHECK WHOIS ON THE DOMAIN NAME - ALL DATA IS PRIVACY HIDDEN - NO REAL COMPANY WOULD DO THIS. THERE IS ALSO NO COMPANY DETAILS. I WILL SHARE THE NAME ONCE I HAVE COUET ORDER TO GET THE NAME BEHIND THE BANK ACCOUNT
Risposta di Tcgmarket24
Dear Customer,
We’re truly sorry to hear about your experience and take such claims very seriously.
Please note that TCGMarket24.com is a verified online marketplace where only trusted and vetted sellers are allowed to offer sealed Pokémon TCG products, including booster boxes. We do not sell or allow the sale of counterfeit items on our platform. Every seller is subject to strict quality and authenticity checks.
If you believe you received a tampered or duplicate product, we strongly encourage you to contact our customer support with detailed photos and order information so we can investigate this thoroughly and assist you appropriately. However, we also want to clarify that we cannot take responsibility for dissatisfaction based solely on the card pulls from a sealed, factory-packed product — as contents are randomized by the manufacturer.
We are fully committed to transparency and customer protection and would never tolerate fraudulent behavior from buyers or sellers. If there’s been a misunderstanding, we’re more than happy to help resolve it.
Sincerely,
The TCGMarket24.com Team