Taylorlloyd Recensioni 

46
•
TrustScore 3.5 su 5

3,5

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

My experience with this company made an already very distressing and stressful situation even worse. At first, they were very responsive, but once they had my money, I could never rea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First time letting my property and it went horribly wrong. As soon as I spoke to Taylor Lloyd a massive weight lifted from my shoulders. Caring and understanding with an assurance of doing everythi... Leggi di più

Valutata 1 stelle su 5

I have just wasted £ 180 this company couldn't even get the date correct on the eviction notices they send it by normal mail so fingers crossed the tenants recieve it in time. They then sent another l... Leggi di più

Valutata 5 stelle su 5

We called Taylor Lloyd this morning, and within a couple of hours Adam has already drafted and issued documents to our tenant. We have been finding the process pretty stressful but feel a lot better n... Leggi di più


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

46 recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 16% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,5

Tutte le recensioni

(46)

20 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

My experience with this company made an…

My experience with this company made an already very distressing and stressful situation even worse.

At first, they were very responsive, but once they had my money, I could never reach them on the phone. Messages were left unanswered, and I lost count of how many times I called asking for someone to call me back, they never did.

They then took more money from me to instruct the bailiffs (more than what was originally discussed), telling me they would get things moving early so I could have a head start in case the tenant didn't leave within the 14 days. It turns out they didn't apply for the bailiffs when they said they would. It was actually weeks later.

I only found this out when the court contacted me directly asking for payment to instruct the bailiffs.

They couldn't even get my tenant's title correct on the paperwork, it says Ms when it should say Mr.

The email correspondence rarely answered everything I was asking, and the amount of energy it took constantly chasing them just to get a simple answer was exhausting. Even then, the answers seemed to change depending on who I spoke to.

This was already an incredibly stressful situation involving trying to regain possession of my home, and instead of feeling supported through the legal process, dealing with this company added considerably more stress to it.

I haven't had the mental space yet to deal properly with everything that happened after possession, but I fully intend to take this further than simply leaving a review.

Further to this review I wanted to add after ready a reply I did submit a complaint that wasn’t taken seriously and not answered satisfactory.

23 marzo 2026
Non scritta su invito
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Risposta di Taylorlloyd

We are disappointed to read this review, particularly as it does not reflect the full course of events or the outcome achieved.

From the outset, we were instructed to assist with the eviction process and successfully progressed the matter through each stage: service of the notice, possession proceedings, and ultimately the bailiff stage. Possession of the property was successfully obtained.

Importantly, at no stage during the notice process, court proceedings, or following the possession order were we informed that you were dissatisfied with the service provided. In fact, after possession was granted, you chose to instruct us again to proceed with the final bailiff stage and paid for that further service.

Had you been unhappy with the way the matter had been handled, you were of course free at any stage to raise a complaint, discontinue our involvement, or instruct another firm. None of those steps were taken. Instead, you continued to instruct us from the beginning of the matter through to the final enforcement stage.

We appreciate that possession proceedings can be extremely stressful, particularly where there are unavoidable delays within the court system. However, court processing times and bailiff waiting times are outside the control of any legal representative. Applications were submitted appropriately and the matter progressed through the required stages.

In relation to the bailiff court fee, our process was explained: once the application was submitted to the court, the court would process it and contact you directly to arrange payment of the relevant court fee. Courts frequently process these applications several weeks after submission due to existing backlogs. The fact that the court contacted you directly for payment therefore did not mean that the application had not been submitted or progressed.

Ultimately, the services for which we were instructed were successfully completed: the notice was served, possession was obtained, and the matter progressed to enforcement when instructed. We would also have welcomed the opportunity to address any concerns directly at the time, rather than learning of them for the first time through a public review.

Stiamo esaminando questa recensione secondo i processi di segnalazione di Trustpilot.

Valutata 5 stelle su 5

As a residential landlord I have used…

As a residential landlord I have used Taylorlloyd for section 21's and section 8's. Flawless service and got the results without drama or escalation of costs. My thanks to Zack and Adam for all their meticulous efforts. I'd not hesitate to recommend them to any Landlord having trouble with tenants.

4 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

The very best services - 5/5

I had a great experience working with this Taylor Lloyd. From the first call, they were professional, responsive, and very clear about the entire process. Evictions are always stressful, but they handled everything efficiently and kept me informed at every step.

They knew the laws inside and out, filed the paperwork correctly, and made sure nothing was delayed due to errors or miscommunication. What I appreciated most was how straightforward and honest they were - no hidden fees, no runaround, just solid service.

If you’re a landlord needing eviction services done properly and quickly, I highly recommend them.

10 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Customer service ⭐

For me what stands out with any organisation or business are the people behind it. The way they supported me from start to finish was just professional and nothing less! Highly recommend!

12 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst company to use

Worst company to use - total shambles
Do not trust these people , they will scam you . How they claim to be working for 25 years and still don’t know the rules and regulations
Zack is the worst person to engage with .
Trying to seek a refund for a bad job which has wasted so much time .

22 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Speedy service

I thought the service was great. Payment was made and received a copy of the notice later in the afternoon. I also received great advice initially from Adam

4 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

STAY AWAY FROM THIS COMPANY

STAY AWAY FROM THIS COMPANY! ADAM IS THE ONLY PERSON WHO WIRKS HERE THERE IS NO SUCH PERSON CALLED ZACK! ADAM WILL ONLY SPEAK TO YOU TO GET YOUR BUSINESS ONLY SPEAKS TO NEW CLIENTS! ONCE YOU HAVE PAID THEN HE IGNORES ALL YOUR CALLS, EMAILS AND THEN BLOCKS YOU FROM HIS MOBILE NUMBER WHICH HE GIVES YOU AT THE START! I REGRET USING THIS COMPANY AND LOST MY CASE BECAUSE OF THE ERRORS ADAM MADE!

28 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs

The single worst, most unprofessional business I have ever used. Absolutely do not use this business. Zak in particular will happily take your business, however will not act professionally, will not call you back. I was not provided with information that I should have been, resulting in no legal representation in court. I have spent hours of my life trying to get my court fee refunded. They use an outsourced call answering service and never call you back. Outrageous that after trying to convey my dissapointment and frustration to Zak, I had to argue with him as he couldn’t understand the simplest of my points. Avoid at all costs. Waste of time and money.

21 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs!...and ignore all…

Avoid at all costs!...and ignore all the positive reviews as I suspect they are fake.

I could have written all the negative reviews here myself, they summarise my experience. Very quick to take your money and then you don't hear from them. Never answer the calls, never come back. I've wasted so much money before I've decide to engage the High Court bailiffs myself as they wasted my time not submitting any paper work, not paying the court. They failed to provide evidence when I asked and wasted me about 7 weeks of not being able to evict my non paying tenant.

Absolute scammers, praying on people's desperation.

My advice is, do it yourself. You can apply to the courts yourself and find a solicitor yourself. You don't need these scumbags.

21 luglio 2025
Non scritta su invito

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