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6 recensioni
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If I could give zero stars I would. Hat I ordered and hat I got looked nothing like each other. Flashy advertising but is cheap shit from China. Add stated many false things. Every hat comes in a box for example. Item arrived damaged in a plastic bag ! Garbage don't bother. If you do go ahead at least pay via a third party like PayPal. At least you can get your money back.
I ordered an Arthur Morgan hat and it was horrible--laughable--quality and looked absolutely nothing like the pictures or description. The website described a weather/distressed hat with a leathery effect, and the hat I received was simply a flimsy black felt hat. Zero attempt at distressing and very bad quality. It felt like a joke. It also arrived in a box that was falling apart and it was poor packaged. They offered me 20% refund and to keep the item. I asked to return it for a full refund but shipping is the customer's responsibility and it would have cost be 3/4 the cost of the item to return it. I went back and forth with customer service and all they'd offer me was a 40% refund and to keep the item. I would never order from them again and regret my order. The hat wasn't beyond just "not what I'm looking for" or lower quality than expected--it felt like I got scammed and was sent a joke hat. The pictures literally looked nothing like the hat. I would strongly advise not ordering anything from this company.
Same here my hat came today crushed and ruined Never buying from talon hat ever again came with the envelope ive waited for over a month what of waste of money NOT RECOMENDED
Never reply emails, false shipping information, false advertising, ( says made in US, made in China). Hat feels like cardboard, poorly made. Had to file a fraud claim because hat took way over a month for delivery.
This company is a SCAM. Ordered a cowboy hat (Roper) and they state on their website that "ALL HATS COME IN A BOX." Mine came in an envelope and the hat was crushed / bent. I contacted the company who falls under SunFay and they offered me a 20% refund on a hat that they themselves caused to be damaged by not putting it in a box. I advised them that I wanted a full refund and they came back with 40%. Mind you, I also paid for shipping insurance. They could not tell me what the shipping insurance was for or how it could be applied to the damaged beyond repair hat. They advised they would give me a full refund, but I would have to send the hat back to China. The website shows the hat made in Mexico, and the hat looks nothing like the hat pictured on their site. The hat shipped from a vendor in Gary, IN. I paid $7.99 for shipping , yet they claim it has to be sent internationally which will be at my cost (well over $20). They fail to answer the simplest questions, and continue to respond to my email without any answers. The company is nothing more than a SCAM / FRAUD. They are from China and pretend to be an American hat company. DO NOT BUY FROM THIS COMAPNY.
Do not buy from Talonhat. They claim that every hat is custom designed in the US and handcrafted by experts, with a reputation on quality and service.
Reality - The hat gets shipped in from a company called Sunfay in China. On arrival it was a very soft felt hat with no solidity to it... and much more like a fancy dress item than a genuine hat.
Also, the sizing was all wrong. I ordered a XXL which is meant to be a size 60-62 but it is more like a 55.
An absolute waste of money. Looks nothing like the hats in the images. A total rip-off.
I'm going to have to reclaim from PayPal as the actual hat is appalling for the price.
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