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Scopri cosa dicono le persone

Valutata 5 stelle su 5

What a superb scooter extremly reliable, light weight they seam to go forever. Really pleased with the service that was provided. They came within 2 days very well packaged very easy to unfold we ge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exactly what I ordered and in very quick time with no delivery charges fits perfectly into spair battery caria on scooter i purchased from you thank you very happy with everything

Valutata 5 stelle su 5

I very rarely write reviews, but after a wonderful experience with this company, I felt that they totally deserved a 5 star review (I would give more if I could!). My mum bought a mobility scooter and... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Very little communication from them, sometimes you don’t get answers to your emails. I wish now I could have found the same sort of mobility scooter from someone else, especially someone with a phone... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità

Scritti dall'azienda

T-Sport is a UK family-run business specialising in mobility scooters, powerchairs, mobility aids and genuine spare parts. Since 2019, we have been committed to offering high-quality products, competitive prices and dependable after-sales support. We maintain a large UK stock, allowing us to dispatch most orders within 1–2 working days. We also stock a wide range of spare parts, helping customers keep their mobility equipment in excellent working condition for years to come. Every enquiry is handled by our experienced technical support team via email, ensuring every conversation, photo, video and recommendation is fully documented so we can provide accurate and consistent assistance. We understand that problems can occasionally occur during shipping or with any manufactured product. When they do, we work hard to resolve every case fairly, promptly and in accordance with UK consumer protection legislation. Our goal is not simply to sell a product, but to provide long-term support throughout its lifetime. We are grateful to every customer who takes the time to leave honest feedback. Your reviews help us continue improving our products and services while giving future customers confidence when choosing T-Sport.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

117 recensioni

5 stelle
4 stelle
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(117)

57 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid this company received item…

Avoid this company received item damaged it can happen made them aware immediately the hassle it has cost me no phone number as im sure they would be to many calls its been weeks still no resolve i mean didn't even make it out the box so in 30 days but nothing reply with excuses not sure lot of action or willing to resolve a simple problem of replacement.

also just as a reply whowever you are referring to in the below reply clearly is not me so please make sure you are correct in accusations as when trustpilot ask for prof of purchase the invoice will not say six weeks i got my refund in full from the 3rd party seller site with proof I will also summit to trustpilot the way you managed the issue was so bad the 3rd party side refunded me straight away I did not buy from you six weeks ago I brought something of you at the beginning of December...

please people see they don't even know who they are arguing and telling not to buy from then again in this review and with trustpilots trusted site when they request information I will provide this accurate information this review will be here for you to understand they are clearly arguing with anyone who brought a damaged goods from then even if not used or even made it out the box. I chose not to listen to the reviews I now here writing my own 4th time iv ever felt the need to.

15 dicembre 2025
Non scritta su invito
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Risposta di T-SPORT

Dear customer, thank you for your false review, which we've already reported to TrustPilot.
You purchased a pressure washer six weeks ago and returned to us claiming you damaged some parts and wanted to resolve the issue. We sent you all the required parts free of charge, after which you requested another part. We also offered to send it free of charge, but instead, you demanded an immediate refund. We kindly explained that because you were using the pressure washer for other than its intended purpose (commercial use is prohibited), we can only offer you spare parts, or you can return it to us for a full test and replacement of the required parts. After we explained to you all the possible options for solving this minor problem, you refused them all and simply started threatening our staff and demanding personal information.
We kindly ask you to never buy anything from us again.
Thank you

Valutata 4 stelle su 5

Model SCOTE-48350

Having received mine and taken it for its first test drive I can certainly recommend this scooter. It's very solidly built and feels like it will handle multiple different types of terrain. The motors feel very powerful and coped easily with a moderate incline. The claimed top speed is 8mph, but flat out in speed 3 setting the speedometer displayed 20kph, which equates to 12.5mph. That's easily the fastest one I have seen advertised. The seat is quite comfortable and the scooter feels quite stable, despite only having one front wheel. A little extra care is obviously sensible when negotiating kerbs and adverse cambers. The folding mechanism works quite well and is operated without removing any parts.

I do have a couple of criticisms however, but not enough to put me off recommending it. It is quite heavy and being disabled I think I am going to struggle to get it into the back of my car without help. It's certainly not "lightweight", as advertised. The bag hanging from the back seat is fairly pointless, unless you are just wanting to carry a small laptop. It's certainly not big enough to carry your shopping. Maybe other bags are available, but I haven't researched that as yet. The only other criticism is delivery time, and this is in no way the fault of the supplier, but solely down to the incompetence of the courier company, FedEx in this case, who took 5 days to deliver, instead of the next day delivery that was paid for.

So overall I am very happy to recommend this scooter, particularly for its speed and range, and also its build quality.

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Great customer service, able to quickly accomodate changes and on a Sunday as well! Than you.

23 novembre 2025
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Risposta di T-SPORT

Thanks Matt, always happy to help :)

Valutata 5 stelle su 5

Brought the YL-985S fold up moblitiy…

Brought the YL-985S fold up moblitiy scooter
It is amazing scooter and so easy to fold and unfold , You don't need a auto unfold with this scooter
It only weights 15kg with battery removed which is great for lifting in and out the car for my wife
Its very nippy
This scooter would not be suitable for a bigger person ,I am medium person and is just right

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

A Little mobility scooter gem - delivered ontime

Delivered ontime. A great little mobility scooter.
It does hills way better than any other similar sized.
Assembly needs a little practical aptitude, to fix minor issues from the Chinese factory assemblers/packers. I enjoy making, fixing modifying stuff so I dissembled several parts. This appears to be the 2025 model, improved on the older version from another company. The seat is better but is fixed to the metal frame with wood screws into the naff plywood seat base. I replaced with roofing bolts and washers/nuts. A front wheel washer was missing and another was loose in the box. The 15Ah 48v battery supersedes the older 10Ah battery giving better range. This little scooter is a gem which I love working on and gives better power on hills than anything twice its price. You can also walk it uphills on low throttle to save your battery. 5 stars !

15 luglio 2025
Valutata 3 stelle su 5

Needs instructions rewritten. Otherwise very good

Delivery excellent - very fast
Assembly - mixed. Had great difficulty removing the battery because of a bolt apparently for transit.
Handbook - terrible. several important things not even mentioned. Even now I still don't know how to operate the lights. It would make a great difference if someone at T-Sport could assemble and operate this mobility scooter and then write a handbook themselves.
Performance - mostly very good - gets up hills easily. the dual electrical and mechanical braking takes some getting used to, especially the braking effect of the throttle.

22 giugno 2025
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Risposta di T-SPORT

Thank you for your feedback, it is very important for us. Now our team is working on updating the manual instructions so that it is more detailed and understandable for the user.
We are always online and will be happy to answer your questions, we have also filmed quite a few videos where we answer your questions.
As for turning on the light: while the scooter is on, turn the key in the ignition again and the light will turn on

Valutata 5 stelle su 5

Small family run business excellent service

This is a small family run business and they are extremely helpful, I had a problem with a mobility scooter i bought from here they sent me out a replacement box to send it back as I had already thrown the box away and organised a courier and did the stickers for me they couldn’t have been more helpful and are processing a full refund for me.

16 giugno 2025
Non scritta su invito
Valutata 3 stelle su 5

Rubbish manual, bad directions

The machine looks great but supplying a manual that is clearly a different model to mine, black and white diagrams that are impossible to see, a complete lack of information or even correct spelling. I haven't even used it yet due to the manual being so hard to read

3 giugno 2025
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Risposta di T-SPORT

Sorry if the manual was not clear enough for you, we will definitely consider this carefully and resolve it, but for now we are happy to answer any questions that arise about your product. As soon as we receive an updated version of the manual, we will immediately contact you to send it asap

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Response to my enquiries was almost instantaneous. The scooter is of excellent quality and fits all my requirements. Now I have my spare battery the world is my oyster

23 maggio 2025
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Risposta di T-SPORT

Thank you Karen :)

Valutata 5 stelle su 5

Very impressive

Great correspondence throughout
From purchase to delivery
Pleased with wheelchair easy to put together no missing parts
Looking forward to use
Thanking you T Sport

26 maggio 2025
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Risposta di T-SPORT

Thank you Lynne :)

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