T-mex Express Recensioni 

269
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... Leggi di più

Valutata 5 stelle su 5

All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Leggi di più

Valutata 5 stelle su 5

Wide range of stock and very quick turnaround on our orders. Glad I found a great local supplier where we can order online and collect very quickly as everything we do seems to be last minute and T-Me... Leggi di più

Valutata 5 stelle su 5

Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature per l'irrigazione
  2. Fornitore di materiali edili
  3. Fornitore di tubi per l'irrigazione
  4. Fornitore di tubature
  5. Negozio di forniture idrauliche
  6. Fornitore di attrezzature per acquedotti

Informazioni su T-mex Express

Scritti dall'azienda

At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times. T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market. Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.


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Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

269 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 33% delle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(269)

58 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Heading and plumbing

Very good service and definitely worth buying from this company

27 marzo 2025
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Risposta di T-mex Express

Thank you for the great review! We’re glad you had a positive experience and really appreciate your support.

Valutata 5 stelle su 5

Great service above and beyond

Great service above and beyond, researching and supplying a product that they don’t even stock arriving next day at a great price.
Many thanks
Clive nicholls

2 aprile 2025
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Risposta di T-mex Express

Thank you for the fantastic review! We’re really glad we could go the extra mile and get you what you needed and quickly too!

Valutata 5 stelle su 5

Very good service

Order on line arrived in a couple of days. I always purchase these valve from you, because of the good service.

1 aprile 2025
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Risposta di T-mex Express

Thank you for your continued support and kind words! We’re glad to hear the service keeps you coming back!

Valutata 5 stelle su 5

Great service

Needed several bits next day & came across T Mex. They arrived as described, packed well and in a timely manner. Will use again! Thanks

12 marzo 2025
Non scritta su invito
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Risposta di T-mex Express

Thanks so much for the great review! We’re glad everything arrived as expected and on time. Looking forward to helping you again soon!

Valutata 5 stelle su 5

Great company to deal with,always…

Great company to deal with,always deliver fast thanks

4 marzo 2025
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Risposta di T-mex Express

Thank you for the kind words! We really appreciate your support and are glad to hear our fast delivery continues to hit the mark.

Valutata 5 stelle su 5

After snapping a mains water pipe and…

After snapping a mains water pipe and try to obtain some ABS pipe and driving round and round i was informed of T-mex Express , i gave them a call they allowed me to turn up and they had everything i needed even though that don't have a trade counter and i cannot thank them enough . Thanks T-mex

6 marzo 2025
Non scritta su invito
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Risposta di T-mex Express

Thank you for the amazing review! We’re so glad we could help you out in a pinch — even without a trade counter. Really appreciate your kind words and support!

Valutata 4 stelle su 5

i odered a 3inch coupier

i odered a 3inch coupier , i got a 90mm one ,you sed i odered the rong one ,you should have check with me for pipe size,od, every one i have ever used have sent it right not happy

4 febbraio 2025
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Risposta di T-mex Express

We’re sorry to hear that you had an issue with your order. Our product descriptions include detailed dimensions to help ensure the right fit, and we always encourage customers to reach out if they have any questions before ordering.

During our phone conversation, we did our best to clarify sizing, and we even offered to send a replacement at our cost to help resolve the situation. However, as much as we strive to provide great service, we aren’t able to send additional items free of charge for ordering errors beyond our control.

We appreciate your feedback and are always here to assist with any questions you may have in the future.

Valutata 5 stelle su 5
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Risposta di T-mex Express

Thank you for your kind review! We’re delighted to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future.

Valutata 1 stelle su 5

Problem with member of staff.

I was under the impression that I paid for next day delivery. However it appears that rhere is a £10 surcharge for pipe. I did phone sales where I spoke to and a sales rep. On conclusion of the conversation I was asked to hold and then transfered to another employee who I told that a colleague had already clarified the issue. This employee did not seen satisfied that I had concluded my business. I was then spoken too extremely rudely, I have never ever been spoken too with such rudness and arrogance. I had nothing to communicate with this person from the outset. It was so crazy I had to laugh. It does appear that this person is unwell.

5 febbraio 2025
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Risposta di T-mex Express

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is always to provide clear communication and excellent service, so it’s disappointing to hear that we fell short in this instance.

Regarding the delivery charge, certain items, such as pipework, do incur additional fees due to their size and handling requirements. We always strive to make these costs clear at checkout, but we understand that it can sometimes be confusing.

Valutata 5 stelle su 5

Very helpful

Very helpful, great communication, fast service, no drama, extensive stock carried, I will recommend

5 febbraio 2025
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Risposta di T-mex Express

Thank you for your fantastic review! We’re thrilled to hear you found our service helpful and efficient. We truly appreciate your recommendation and look forward to serving you again!

Valutata 5 stelle su 5

as described

as described

4 febbraio 2025
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Risposta di T-mex Express

Thank you for your review! We’re glad everything was as expected and appreciate your support. Looking forward to serving you again!

Valutata 5 stelle su 5

Fantastic service and happy with item…

Fantastic service and happy with item bonus delivered the next day thanks.

28 gennaio 2025
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Risposta di T-mex Express

Thank you for your kind words! We’re delighted that you’re happy with your item and that our fast delivery met your expectations. We appreciate your support and look forward to serving you again!

Valutata 5 stelle su 5

It was late in the day.......

It was late in the day, and I had no idea what parts I needed—but they took the time to sort everything out for me. Even though it was past their closing time, they still went above and beyond to make sure I got the right part, arranging first-class next-day delivery with a smile. That kind of service is rare these days. Highly recommend!

29 gennaio 2025
Non scritta su invito
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Risposta di T-mex Express

We’re always happy to go the extra mile to help our customers, no matter the time of day. It’s great to hear that you had a positive experience, and we truly appreciate your recommendation

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