The choice of colours and sizes is great. Ordering is simple. Communication and delivery is excellent from start to finish. This is my second order in as many days of the stretch belts. The pink one... Leggi di più
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I bought 2 pairs of Swole Panda pants from a retail outlet in Whitely Bay but have been very disappointed. They are so uncomfortable I have decided to bin them after wearing twice. Would never buy the... Leggi di più
L'azienda ha risposto
I’ve ordered from Swole Panda multiple times and have never had an issue. The quality is great, delivery is fast, and their customer service is top-notch. Plus, the founders are really cool guys who g... Leggi di più
Step aside, cotton socks, bamboo socks have gracefully waltzed into my life. These delightful foot companions are as cozy as can be. With their soft texture and excellent breathability, they pamper... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Sustainably British Bamboo Socks, Underwear and Accessories | UK Based | Free worldwide shipping | The original bamboo sock subscription service.
Informazioni di contatto
Unit 9 Flimwell Park, TN5 7FJ, Flimwell, Regno Unito
- 01424 868030
- info@swolepanda.com
- swolepanda.com
4,3
Eccellente
58 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Bamboo socks are the best!
My Swole Panda bamboo socks are the best! They've held up perfectly after multiple washes and they still feel incredibly soft. Not at all what I imagined as they were so much better than my regular socks. Highly recommend for anyone looking for comfortable and eco-friendly socks.
13 marzo 2024
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Risposta di Swole Panda
Thank you for your fantastic review! We're thrilled to hear that you're enjoying your Swole Panda bamboo socks and that they've exceeded your expectations. Sustainability and comfort are at the heart of what we do, so it's great to know that our socks have held up so well for you even after multiple washes.
Your recommendation means a lot to us, and we're delighted to hear that you're loving the softness and eco-friendliness of our bamboo socks. If you ever need more pairs or have any questions about our products, don't hesitate to reach out. We're here to help!
Thanks again for your support and for choosing Swole Panda. Here's to many more comfortable and sustainable steps ahead!
Best regards,
The Swole Panda Team
Went beyond my expectations
Swole Panda has exceeded my expectations! Their customer service is fantastic - they were super helpful with answering my questions about sizing. And the shipping was fast and efficient. And when the bamboo socks arrived. Oh my, they were super soft and just the right size that I needed. Will definitely go back for more.
14 marzo 2024
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Risposta di Swole Panda
Wow, your review just made our day! We're absolutely thrilled to hear that Swole Panda surpassed your expectations. It's fantastic to know that our customer service team was able to assist you effectively with sizing questions, ensuring you got the perfect fit.
And fast and efficient shipping? We're all about getting our products to you as quickly as possible, so we're thrilled that you noticed and appreciated that aspect of your experience with us.
As for the bamboo socks, we're thrilled that you found them super soft and just right for your needs. Comfort is key, and we're delighted that our socks hit the mark for you.
Thank you so much for your kind words and for choosing Swole Panda. We can't wait to welcome you back for more of our comfortable and sustainable products whenever you're ready!
Best regards,
The Swole Panda Team
Excellent business!!!
Well I am over the moon with the socks I received today, the quality is amazing, look absolutely gorgeous and so soft, the service and customer care is first class this company is definitely the way to go if we want to help the planet and I can give them a super 5* rating,
14 marzo 2024
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Risposta di Swole Panda
Wow, thank you so much for your glowing review! We're thrilled to hear that you're over the moon with the socks you received from us. Quality and sustainability are top priorities for us, so it's fantastic to know that our socks exceeded your expectations in both regards.
We're delighted that you found our socks to be gorgeous, soft, and of amazing quality. Providing first-class service and customer care is something we pride ourselves on, so we're thrilled that you had a positive experience with us.
Thank you for recognizing our commitment to helping the planet through our eco-friendly practices. Your support and 5-star rating mean the world to us, and we're here to provide you with more sustainable and stylish products whenever you need them.
Best regards,
The Swole Panda Team
5-Star Bamboo Socks!
5 stars! Absolutely love my Swole Panda bamboo socks. They're so soft and comfortable, and I love that they're eco-friendly. Plus, the fun designs are a great conversation starter! Definitely recommend to everyone. I’ve ordered a few more pairs myself.
5 marzo 2024
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Risposta di Swole Panda
Thank you so much for your fantastic review! We're thrilled to hear that you're loving your Swole Panda bamboo socks and that they've earned a 5-star rating from you. Comfort, sustainability, and style are what we aim for, so it's wonderful to know that our socks have hit the mark for you in every aspect.
We're delighted that you find our socks soft and comfortable, and we couldn't agree more about the importance of being eco-friendly. It's fantastic that you enjoy the fun designs too – we believe in adding a touch of personality to everyday essentials!
Thank you for recommending us to everyone! We're thrilled to have you as a fan and we can't wait for you to receive your additional pairs. If you ever need more socks or have any questions, don't hesitate to reach out. We're here to ensure your continued satisfaction.
Best regards,
The Swole Panda Team
Material quality has declined
The material quality has really dropped since they first started up. Recently ordered a few pairs but, compared to the socks I first ordered, they were much thinner. I received a refund and gift voucher which was appreciated. They told me that due to switching production to Turkey, some pairs may have slipped through the quality control process. I waited a couple of months and reordered, but the quality was unfortunately the same. Compared with the earlier purchases, they're just not as good. Emailed to complain again but no response this time. Won't be going back, I'm afraid.
3 marzo 2024
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Risposta di Swole Panda
Dear Toby,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the disappointment you experienced with the recent quality of our products. Ensuring the highest standard of quality is of paramount importance to us, and we regret to hear that we fell short of your expectations.
We understand your frustration with the thinner material and the lack of improvement in your subsequent order. While we did transition some of our production to Turkey, it is no excuse for compromising on quality. Please know that we take your feedback seriously and are actively working to address your concerns with our manufacturing process.
We're glad to hear that you appreciated the refund and gift voucher we provided earlier. Your satisfaction is our top priority, and we would like to extend our apologies for the lack of response to your subsequent email. Rest assured, we will investigate this matter internally to ensure that all customer inquiries receive prompt attention in the future.
We regret to have lost your trust and apologise for any inconvenience caused. Should you reconsider in the future, we would be more than happy to assist you personally to ensure a better experience. Thank you for bringing these issues to our attention and giving us the opportunity to improve.
Warm regards,
Oliver Slacke
Founder
Love my new socks and bracelet - great brand!
I don't normally take the time to write reviews but my girlfriend bought me a few bits from Swole Panda for my birthday a few weeks ago and I am so impressed!
She bought me a couple of pairs of socks which are just so soft. I feel boring going into the office wearing a plain suit so I love wearing a cheeky pop of colour at the bottom of my outfit to brighten things up. My new flamingo and elephant socks have received a handful of compliments in the office already!
She also bought us matching bracelets which are made from recycled plastic bottles - these suit us so well as we hate your typical cringe couple gifts but these are so stylish and subtle while linking our love for the planet.
Will definitely be supporting this business again and I think it will be my new Christmas gift shopping destination for my friends and family.
5 luglio 2023
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Risposta di Swole Panda
Thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear that you're loving your Swole Panda socks and bracelet, and we're honored to have been part of your birthday celebration.
It's fantastic to know that our socks have added a playful touch to your office attire and have garnered compliments from your colleagues. We believe in adding a splash of color and personality to everyday outfits, and we're delighted that you appreciate that too.
And we're thrilled that you and your girlfriend are enjoying your matching bracelets made from recycled plastic bottles. Sustainability is a cause close to our hearts, and we're so glad that our products resonate with you while reflecting your commitment to the planet.
Thank you for your support and for considering us for your future gift shopping needs. We can't wait to welcome you back and provide you with more stylish and eco-friendly options for your friends and family.
Best regards,
The Swole Panda Team
What a wonderful business!
I always find it so difficult to buy gifts for my Dad - he seems to have everything already!
I knew wanted to find something 'eco' for his fathers day gift - we are a big nature loving family. I stumbled across Swole Panda's website after searching for sustainable gift ideas and I absolutely loved the concept and look of the belts especially -they are made from waste plastic bottles collected from the ocean - how cool is that!!!
My Dad always seems to be buying new belts and complaining about the holes being in the wrong places - the Swole Panda belts are fully adjustable (no holes) so it was perfect for him.
He absolutely loved the gift and the ethos behin the brand - I will 100% be buying more products from Swole Panda in the future. Great products, speedy delivery and a breath of fresh air to find a business that cares for the planet!
29 giugno 2023
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Risposta di Swole Panda
Thank you so much for your heartwarming review! We're thrilled to hear that you found the perfect Father's Day gift for your dad and that he loved it. It means the world to us that our products and ethos resonated with you and your family.
We're delighted that you discovered us in your search for sustainable gift ideas and that our belts made from waste plastic bottles caught your eye. We couldn't agree more - it's incredibly cool to give new life to materials that would otherwise harm our oceans.
And we're thrilled that our belts' fully adjustable design was a perfect fit for your dad's needs. We believe in creating products that not only look great but also provide practical solutions to everyday problems.
Thank you for your support and for recognizing our commitment to caring for the planet. We're honored to have earned your trust, and we can't wait to provide you with more eco-friendly and stylish products in the future.
Best regards,
The Swole Panda Team
Best socks
Step aside, cotton socks, bamboo socks have gracefully waltzed into my life. These delightful foot companions are as cozy as can be. With their soft texture and excellent breathability, they pamper my feet like a gentle breeze on a summer's day. Not only that, but they're also eco-friendly, making them a guilt-free choice. Treat your feet to the luxurious comfort of swipe pandas, and you'll never want to part ways with them.
4 luglio 2023
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Risposta di Swole Panda
Wow, what a poetic review! We're thrilled to hear that our bamboo socks have become your new favorite foot companions. Comfort and sustainability are at the heart of what we do, so it's wonderful to know that our socks have exceeded your expectations in both regards.
We couldn't agree more about the cozy softness and excellent breathability of bamboo fabric. It's like a gentle breeze for your feet, isn't it? And knowing that our socks are eco-friendly adds an extra layer of satisfaction to every step.
Thank you for your kind words and for choosing Swole Panda to pamper your feet. We're honored to have you as a fan, and we can't wait to provide you with more luxurious comfort in the future.
Best regards,
The Swole Panda Team
The socks are so soft!
I've bought multiple times from Swole Panda for myself and as gifts for others. The quality in my opinion is unrivalled and they're a brand that makes a positive impact with environmentally conscious products. I know that I'm making a small difference by purchasing from them. I've bought multiple pairs of socks and nothing has worn out. The socks are so soft and just feel like night and day against normal socks.
They make great Christmas, Birthday or general occasion gifts!
4 luglio 2023
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Risposta di Swole Panda
Thank you so much for your ongoing support and for your wonderful review! We're thrilled to hear that you've had such positive experiences with our products, both for yourself and as gifts for others.
Quality and sustainability are top priorities for us, so it's fantastic to know that our efforts are being recognised and appreciated. We're glad to hear that you find our socks to be incredibly soft and durable – we believe that every step should be a comfortable one!
And we couldn't agree more about the versatility of our products as gifts for various occasions. It's wonderful to know that our socks have become a go-to choice for you when it comes to thoughtful and eco-friendly gifts.
Thank you for choosing Swole Panda and for supporting our mission to make a positive impact on the planet. We're honored to have you as a customer, and we look forward to providing you with more soft and sustainable socks in the future.
Best regards,
The Swole Panda Team
Best socks I have ever worn
Best socks I have ever worn! I have also just ordered a belt which arrived quickly and efficiently.
29 giugno 2023
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Risposta di Swole Panda
We're thrilled to hear that our socks have earned the title of "best socks" in your book! Thank you for your kind words and for choosing Swole Panda for your sock needs.
We're also delighted to hear that your recent order for a belt was delivered quickly and efficiently. Providing excellent service is just as important to us as offering top-notch products, so it's great to know that we've met your expectations on both fronts.
If you ever need more socks or any other accessories, don't hesitate to reach out. We're here to ensure your continued satisfaction with our products and service.
Thank you for your support, and we look forward to serving you again in the future!
Best regards,
The Swole Panda Team
I bought some socks for Father's Day…
I bought some socks for Father's Day and was so chuffed with the fast delivery and the quality/smoothness of the socks. Dad was super happy. Thanks Swole Panda - you've found a new long-term customer :D
22 giugno 2023
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Risposta di Swole Panda
We're absolutely thrilled to hear that both you and your dad were delighted with your Father's Day purchase! Thank you for choosing Swole Panda for such a special occasion, and we're delighted that our fast delivery and high-quality socks exceeded your expectations.
It's fantastic to hear that your dad was super happy with his gift – there's no better feeling than knowing we've brought joy to our customers and their loved ones.
We're honored to have you as a new long-term customer, and we can't wait to continue providing you with top-notch products and service in the future.
Thank you for your support and for trusting Swole Panda for your gifting needs. Here's to many more happy occasions together!
Best regards,
The Swole Panda Team
Exceptional Bamboo Sock Subscription…
Exceptional Bamboo Sock Subscription Experience!
I recently subscribed to Swole Panda's Bamboo Sock Subscription, and I am absolutely thrilled with the entire experience! From the moment I placed my order to the timely delivery, every step has been seamless and delightful.
First and foremost, let me talk about the socks themselves. The quality of the bamboo socks is simply outstanding. They are incredibly soft, comfortable, and breathable, making them a dream to wear throughout the day. Not to mention, the eco-friendly aspect of bamboo fabric is commendable and aligns perfectly with my values.
What truly sets Swole Panda apart is their subscription service. The convenience of having a fresh pair of socks delivered to my doorstep every month is a game-changer. No more worrying about running out or making last-minute purchases! The subscription process was easy and straightforward, and the option to choose between one-off or repeating subscription is a fantastic feature.
I must commend Swole Panda on their exceptional attention to detail and prompt delivery. Each month, like clockwork, my sock package arrived on time, beautifully packaged with a personal touch. It truly felt like receiving a gift every month, adding an extra touch of excitement to my day.
Furthermore, their customer service deserves special recognition. I had a minor inquiry about sizing, and their support team was quick to respond and provide me with the assistance I needed. It's refreshing to see a company that genuinely cares about its customers and goes above and beyond to ensure their satisfaction.
In summary, I wholeheartedly recommend Swole Panda's Bamboo Sock Subscription to anyone in search of premium quality socks and a hassle-free experience. The combination of their remarkable product, timely deliveries, and outstanding customer service has exceeded my expectations. Keep up the fantastic work, Swole Panda!
Kudos to the entire team for creating such a fantastic subscription service!
3 luglio 2023
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Unconsented renewal of subscription , con artists
bought a one off 3 month sock gift subscription to be delivered on the 29th of the month for a birthday and xmas gift for 3 months. The deliveries were late each time, and then without my knowledge, they repeated the subscription and charged my card, not once but twice. Their excuse is that even though I only paid for 3 months as a one off gift, they have the right in their small print, to continue the subscription unless I cancel it. How can I cancel something I knew nothing about? Sneaky, fraudulent, underhanded, unethical
1 luglio 2023
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Risposta di Swole Panda
Dear Richard,
We appreciate your feedback and apologize for any confusion or frustration caused. We understand that you were expecting a one-off 3-month sock gift subscription, and we apologise for any inconvenience caused by the delayed deliveries.
Regarding the automatic renewal, we would like to clarify that during the checkout process, it is clearly shown that there is an option to choose between a one-off subscription or a repeating subscription. We understand that you may have missed this detail, and we apologise for any lack of clarity in our communication.
We would like to emphasise that we take customer satisfaction seriously, and we strive to provide a positive experience for all our subscribers. We are proud to share that we have received over 3500+ 5-star reviews ( https://www.swolepanda.com/pages/reviews ) and we have more than 1000 subscribers who have never encountered a negative experience with our service.
I can see that even though you received 6 months worth of socks, your subscription has been cancelled and monies refunded without question. Thank you for bringing this to our attention, and we apologise for any inconvenience caused.
When ordering from us in the future, we suggest checking the order confirmation page.
Kind regards
Swole Panda Customer Service
Glad I found these 👌
Super comfy, durable, wash up well, funky colours and patterns.
Amazing company, great products, great company ethics, the team are always polity and helpful.
2 dicembre 2022
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Outstanding socks…
Purchased a mixed pack of these socks (I normally use another brand) and I have to say these are the most comfortable, nicest socks in the draw. And outstanding customer service means I will shop here from now on. Thanks 👍
3 luglio 2022
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These are the best socks that I have…
These are the best socks that I have ever bought I love them so much that I now have 15 pairs, which I know is excessive, but I just love all the colours and the fit and length is perfect. They don’t ride down my legs like other socks did and they have kept there size, shape and colour unlike other bamboo ones that I have bought in the past.
5 settembre 2021
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