Switch365 Recensioni 

245
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Contacted by Jordan who been helpful knowing I am busy with my business and found time when I was free to get a good deal for my business. Went through everything and was happy with the communication... Leggi di più

Valutata 5 stelle su 5

Contacted by Dan Stoney, nice friendly guy with lots of patience cos I'm a stubborn old mule who's been had by other companies and been stuck in long contracts with high tariffs when prices have gone... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jake took the time to understand our needs and constraints...he came up with a list of potential suppliers and patiently led us through them to allow us to fully understand what we would be getting. W... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

We had a call in January 2023 bullying us to take out a renewal, even though our contract does not run out until October 2023. They assure us this is the best deal and inform us that the prices will... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker aziendale

Scritti dall'azienda

Welcome to Switch365, formerly known as Energisave, where we bring you over a decade of experience in the energy market. We're committed to providing streamlined solutions for businesses. Whether you're looking to compare energy prices, optimise your payment solutions, manage your water services, or explore business funding options, we've got you covered.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

245 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(245)

14 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Utility contract renewal

I’ve had the pleasure of working with Ashley Calland at Switch 365 on several occasions while arranging our business utility accounts. He has successfully managed the renewal of both our gas and electricity contracts, consistently securing highly competitive rates. Ashley is professional, knowledgeable, and takes the time to explain everything clearly, ensuring we fully understand our options. His excellent customer service, attention to detail, and commitment to looking after his clients make the entire process straightforward and stress-free. I would highly recommend Ashley’s services to anyone looking for a reliable and experienced business utilities consultant.

23 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

A sincere thank you to John Holt …

A sincere thank you to John Holt for carefully and thoughtfully introducing Switch365 to me and the church of which I am treasurer. The potential gains of a future business relationship were explored in detail and in a very professional manner. I look forward to a working partnership which will be to our mutual benefit.

7 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Don't use Switch365

I used Switch365 to find a new gas supplier for our Church. Because of the offers they found we signed up for 3 years with eon Next.
To begin all was well. Then we hit big issues with e-on not recognising our charitable status and they began charging us CCL and VAT at 20%, even though we had completed all the forms. This took ages to resolve. Then e-on suddenly began daily billing and monthly bills were 20-30pages. E-on have still not been able to correct this. Throughout all this Switch365 have been useless. Didn't want to get involved. They took their £1200 commission and disappeared. They protected e-on and did not work for us. The matters are now with the Energy Ombudsman. Don't use Switch365.

17 maggio 2026
Non scritta su invito
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Risposta di Switch365

We’re sorry to read this and understand how frustrating the issue with E.ON Next has been.

We do think it is important to clarify that Switch365 did support this matter and liaised with the supplier where we were able to. The complaint has since moved into the formal supplier and Energy Ombudsman process following the deadlock issued by E.ON Next, which limits what we can now do directly.

We’re sorry you feel let down, but we do not feel this review reflects the work our team carried out to try and help resolve the issue.

We would still be happy to review the file again and provide any relevant information that may assist with the ongoing Ombudsman case.

Switch365

Valutata 5 stelle su 5

Great Service!

We have had a great experience with Switch365.
Daniel Wiseman has helped our company deal with billing issues with our Energy Supplier, also it has been a straightforward process to renew our energy contracts. Thank you.

15 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Fast, efficient service

After being hounded daily and lied to by another utility company, it was refreshing to be contacted by Dean Perkes who was most helpful with renewing our gas and electricity contracts across our various sites. He kept us updated and dealt with everything. Renewing our utilities was far easier than usual!

8 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Really helpful support team

We had an issue come up, but Megan Shaw was really kind and reassuring and sorted the matter out within a few hours. She's an absolute star. Really glad I called the support team. Thank you so much.

20 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Service above and beyond

Switch 365 seamlessly moved me from SSE to a new supplier in September 2024 ,6 months later an idiot at SSE ( my old supplier) decided I owed the £560 and despite Switch 365 providing all the necessary information SSE racked it up to a debt collection level. After hours on the phone Switch 365 have found that SSE actually owe me 2 pence. SSE will now use their “ in house “ Ombudsman to find out who cocked up , I am waiting for an apology and 2p plus harassment compensation from SSE if they can find an operator with blood not wires in their brain .A big thank you guys at Switch 365 , above and beyond indeed.

12 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Hard pressure selling and forced church into inappropriate contract.

Would rate this experience of dealing with this firm as most unsatisfactory. Hard selling and harassment. Pressured our church treasurer into taking out a contract for a length of time and with a supplier the church council would not have sanctioned. Ignored fact did have authority to do by manipulating the basis of a previous letter of authority under a different contract. Scandalous. For us bordering on fraud.

7 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

duplicate contract

our contract for gas was agreed 12 months in advance of contract end date of 27 Oct 2025...in that time there was a change of manager and unfortunately with nothing registered online to 'tag' a future contract in place, a second contract was negotiated from April 2025. There is no issue with the rate agreed by Switch 365 but concern that there is nothing 'tagged' for other brokers to be aware that an agreed contract is in place

5 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Dean at Switch365 was so helpful

Dean at Switch365 was so unbelievably patient and helpful with helping me move over to new energy tariffs. No pushiness and really does try to get the best deals. I've used Switch 365 twice now and would definity use them again in the future.

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Be careful with being tied in and them…

Be careful with being tied in and them trapping you into rolling contracts

20 agosto 2025
Non scritta su invito
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Risposta di Switch365

Hi Tom,

Thank you for sharing your feedback. We’d like to reassure you that Switch365 does not use rolling contracts and we are not authorised to put customers into them.

If you could provide us with your details, we’d be happy to discuss this further and clear up any issues. You can also email us directly at marketing@switch365.com.

Kind regards,
The Switch365 Team

Valutata 1 stelle su 5

Avoid - Poor service and follow

Sadly, Switch 365 talk a good game but fail to deliver on service. Agreed and signed a contract, which the supplier then stated they would not progress unless they received a letter from another partner in the business. I am authorised to make decisions and payments. So, when asked to confirm that the contract was then cancelled (as the supplier refused to progress) no response. Days of chasing and still no resolution.

Another company that wants sales at any cost. Recommend avoiding if you want the follow up service they ppromise.

28 luglio 2025
Non scritta su invito
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Risposta di Switch365

Hi DJ,

Thank you for your feedback. We’re sorry to hear about your experience and would like the chance to look into this further.

Please email us at marketing@switch365.com with your company name and we will follow this up to find out what happened.

Kind regards,
The Switch365 Team

Valutata 5 stelle su 5

we have been dealing with daniel…

we have been dealing with daniel wiseman since summer 2022. he is very polite patient person always give us a good deal. i have renewed contracts with him every year since 2022. and this year i am very happy to renew elec gas contracts with him on 22-4-2025

22 aprile 2025
Non scritta su invito

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