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1,9
13 recensioni
Non ha risposto alle recensioni negative ricevute
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Do NOT buy from this company. They give you a run around with returning items costs you more to send back to what seems like a non existent address and zero customer service. It seems to operate as a US shop front but it’s China. My package did arrive in China but there’s no follow up.
Sizes, materials and overall quality very poor. One item was missing from the packaging and I cannot get a refund for it. They are not replying to my emails.
Do not recommend.
Totally deceptive advertising
I ordered an XL swim suit and I got a mix of medium and large pieces. I sent them an email but I will be surprised if I get a response.
Their return address on the envelope is fake:
Margaret
4698 birch street
Indianapolis IN 46204
This may be fraud against the USPS.
Beware!! Not American made. From China. Return policy is terrible, not worth sending back. RIPP OFF
Never recieved my swimsuit!
They promised a halter-style tankini made of pique fabric - what arrived was a strapless top made of polyester. It is absolute junk. The only thing they got right was the pattern - a direct copy of a Tommy Bahama bathing suit - they used the exact same picture and description from the Tommy Bahama website, but could not replicate the product. I complained - and they offered to send me another one!!
Scam company. My wife ordered a suit that was to small and ordered the next size up. She contacted them Four times about the return and never got a response!
I ordered one size up and the items were still 2 sizes too small. These came from a US address but I was told that they would have to ship back to China or they would give me 30% (only because I negotiated. China is expensive to ship back to and they need to come up with an alternative. If they can ship from a US address they need to have a US address to return items to. One star is being generous. Don't order from this company unless you want to lose money!
The return policy is a scam and not worry free as the website indicates. Here is what happened
when I requested a return.
The clothes don't cost much, and the shipping costs are more than that.
because it takes time and shipping to send back and also need pay for cost, we give you a refund of the highest discount of 20%, we hope you will think about it again, thank you
I ordered a swimsuit, a blouse and a pair of capris. They look nothing like the ones in the ad. The quality of the fabric is beyond cheap as well as the cut. I made numerous attempts to return the items but was given an address in China and no authorization number. I’ve opened a dispute with my CC company ( BTW 1st dispute ever!)
Horrible! I ordered 2 sizes as the site stated that it offered easy returns. It shipped from an address in Indiana, but customer service gave me an address in China that I would have to send my return. It would cost $48 to return the 2 suits that cost $72 and wouldn’t be received within the 15 day requirement. I am so mad!
The company is terrible. I ordered a bathing suit and it came smelling like cigarette smoke. The return address was from a private residence in Indiana. I asked to return it and they gave me an address in China. The post office told me this tiny package would be $28 to ship back and it is a tiny package. Don't buy from them!
I placed an order over 3 weeks ago and just stated shipped. The tracking system they use is terrible.
If you order from them, order a season ahead.
I hope that the clothes are worth it.
Lesson learned
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