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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Recently Bought Gajalaxmi and Kubera Deities from Svastika. Quick delivery and excellent customer service. The Dieties are just awesome. So far I have 5 products from the company 1. Pocket temp... Leggi di più

Valutata 5 stelle su 5

Recently ordered lord Balaji idol from svastika had a very great experience. Idol looks more beautiful than the picture shown in the product images and all the detailing is really good, everyth... Leggi di più

Valutata 5 stelle su 5

Svastika is a brand who fulfill the desires of his / her customers.. I have always an excellent experience. In the short duration and not a bulk order too they obliged me for printing . And no compro... Leggi di più

Valutata 1 stelle su 5

The positive reviews are just fake ones written by the company to boost star ratings. Real truth being that it is an fake website made to loot people. They just book your order and make excuses to shi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Produttore di idoli
  2. Artigianato artistico
  3. Fornitore di regali aziendali
  4. Negozio di arredi e di design d'interni

Scritti dall'azienda

Svastika is an Indian manufacturer dedicated to creating beautiful handicraft idols while uplifting underprivileged artists. Headquartered in Mumbai, our products which include wood, brass, polyresin, copper and gold plated idols are delivered worldwide. Our artisans craft each piece with creativity and care. By purchasing our idols, customers empower these talented yet underprivileged individuals. While making a profit, we strive for a greater purpose - proving faith can unite people to help those in need. We donate 10% of annual revenue to overlooked charities, spreading compassion through our business model. As India's fastest growing handicraft company, we combine art, social impact and spirituality. We welcome all to experience the beauty of India through our handicrafts while joining our mission to support the underserved.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Exceptional Statue ordered

Exceptional Statue ordered, Realistic details to perfection. Packaging is also very nicely presented. Worth buying with confidence. Will buy again in the future.

7 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

The way I seen this, the same I got it

The way I seen this the same I got it. The delivery is also on the day which is told by them. I am very impressed how they packaged and done a very good craftsmanship with gold plated. When I open the Radha Krishna Pocket Temple I was not only amazed to see but also the chandan smell it very beautiful like I am in Holy place and the feets of Radha Krishna is very attractive and good. Thank You to the swastika whole team for this wonderful Radha Krishna Pocket Temple♥️😌

24 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Ridiculous management and ZERO customer support

Their site claims delivery in 3-4 working days for all metro cities, including Bangalore. However, even after constant follow ups the order, which was meant for Diwali, was not delivered on time - when the order was placed a good 11 days ahead of Diwali. Constant follow ups with them with reassurances from their side, that all dried up as Diwali approached. I then asked them to cancel the order and refund the amount. To which they have turned a blind eye. There is no way to reach their support. I have no use of the idols now since it is already well past Diwali! 2 days after the festival. And they insist on delivering the order now which is of no use to me. RIDICULOUS MANAGEMENT of Diwali orders. Why claim those delivery dates if they can't stick to them. And finally, if they can't keep their commitment, at least cancel the order and refund the amount.

30 ottobre 2024
Non scritta su invito
Logo di Svastika

Risposta di Svastika

We’re truly sorry that your experience during Diwali didn’t go as smoothly as it should have — especially during a time that means so much to all of us.

Your order was placed well in advance, and we understand how important timely delivery was for the occasion. Unfortunately, during that peak festive period, despite our best efforts and multiple reassurances, delays occurred due to overwhelming courier congestion — and we take full responsibility for the inconvenience caused.

As soon as we realized that the delivery wouldn’t reach you in time for the festival, we processed a full refund for your order as a gesture of goodwill. We're sorry if this wasn't clearly communicated, and we understand how frustrating it must have been not being able to reach us right away during that high-traffic week.

At Svastika, every order is handled with deep care and intention, and we’re actively working on improving our systems and support so that moments like this are never repeated — especially during festivals.

We truly value your trust and hope to have the opportunity to serve you better in the future.

Warmest regards,
Team Svastika

Valutata 1 stelle su 5

first they will help us with Algo…

first they will help us with Algo trading which dont work, then they will give manual trading, if we have lost money, they will say we will trade on behalf of you, and loot all money, please dont waste money with these team and lastly they will sorry.

24 settembre 2024
Non scritta su invito
Logo di Svastika

Risposta di Svastika

Hi,

We believe this review may have been posted in error, as it does not relate to our business. Svastika is an e-commerce brand focused on spiritual home décor and gifting — we are not involved in trading, financial services, or algo-based platforms of any kind.

If this was unintentional, we kindly request you to remove or update the review. And if there’s anything you do wish to share regarding an order with us, we’re always here to help.

Warm regards,
Team Svastika

Valutata 5 stelle su 5

Great experience!

Absolutely fantastic detailing, the size, the weight, the color and the overall value of the product is just perfect.
Loved the prompt responses of the support team and an urgent delivery within 2 days. Kudos!

25 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

It was such a wonderful experience

It was such a wonderful experience , it was my first purchase from Svastika and belive me guys totally worth it , after searching alot here and there online ,finally I found savastika and my husband order Shree Ganpati Ji Idol for me , and it was so so so pretty and auspicious, best gift forever ,and on time delivery ingit mynproduct just before Ganesh chaturthi, definitely gonna buy more stuff from here , without any second thoughts and hesitation go for it ... Genuine products and beautiful creations ... Thanks alot Svastika team for your efforts 🫶❤️

6 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Worst services

The positive reviews are just fake ones written by the company to boost star ratings. Real truth being that it is an fake website made to loot people. They just book your order and make excuses to ship/deliver the item. Their policy mentions 1-3 days delivery but they will not respond to you even after a week of ordering, keep calling or sending emails. Your money is lost and eaten up by this fake website and the address mentioned on their website also doesn't exists. Better use trusted brands.

19 agosto 2024
Non scritta su invito
Logo di Svastika

Risposta di Svastika

We’re truly sorry to read your experience left you with this impression, and we’d like to clarify a few things with utmost respect.

Svastika is a verified and legally registered brand committed to delivering authentic spiritual products with care. We are not a fake website, and every review visible here is from real customers who have experienced our products and service firsthand.

Our standard delivery window is 1–3 working days for metros once the order is dispatched, but there can occasionally be delays due to courier-related issues, especially around high-demand periods. In such cases, our team always tries to stay in touch and resolve the matter — either through reshipment or a full refund, depending on what’s best for the customer.

We’d never want anyone to feel misled or unheard. If there was any gap in communication, we deeply regret it and are happy to assist you immediately. Please feel free to reach out with your order details so we can resolve this for you.

Wishing you peace and clarity always,
Team Svastika

Valutata 5 stelle su 5

Thanks Swastika

Thanks Swastika
Today I received my order and very happy and impressed.
Your products are very nice quality of the product is very good and beautiful. As I expected I received accordingly. Your products packaging are very nice and trust which is you build with the customer is awesome. Keep it up and maintain this trust with customer always.
Best of luck.

12 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

A divine experience!

The whole experience of ordering and receiving the beautiful products each time has been divinely beautiful! Kudos to the ever supportive & polite team.
Thank you!

4 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Fake Company Fake Brand Scam …

I have ordered Lord Jagannath Murti yesterday but there is no order confirmation from them. Neither their number is reachable not they are responding on messages. I believe they are completely fake as brand. I would request people never ever do online payment because I have done here payment of Rupees 1424 neither they are refunding the money or neither they are ready to respond me.

1 luglio 2024
Non scritta su invito
Logo di Svastika

Risposta di Svastika

We’re genuinely sorry for the confusion and concern caused right after your order — and we completely understand how stressful it can feel when confirmation or communication appears delayed.

Please be assured that Svastika is a trusted and fully verified brand. Your order was successfully processed and shipped, and we’re glad it was delivered shortly thereafter.

While occasional delays in communication may happen during high-order periods, we never leave any customer unheard or unserved. We’re also continuously improving how quickly we respond across all channels.

We truly hope the Lord Jagannath Murti brought joy when it arrived, and we remain available for any further support you may need.

Warm regards,
Team Svastika

Valutata 5 stelle su 5

Excellent product

Excellent product. Excellent packing. Excellent finishing. Timely delivery. I was highly amazed to see the product. Definitely recommend Svastika to everyone.

19 giugno 2024
Non scritta su invito

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