Super simple and quick experience! great Service ☺️ Would recommend and use again. Gary was great!
L'azienda ha risposto
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I recently visited Suttons & Robertsons to sell some gold, and I had a great experience. Rachel was extremely helpful, kind, and professional throughout the entire process. She made everything clear a... Leggi di più
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First class service, excellent and friendly staff, professional and polite. I was welcomed in and dealt with promptly and efficiently by the staff today at the South Kensington office. Everything went... Leggi di più
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We visited the Old Brompton Rd shop and the service was excellent. I have had appointments with other jewellers in the past about selling some jewellery and, even when the items were expensive, were... Leggi di più
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Dettagli dell'azienda
Informazioni su Suttons and Robertsons - South Kensington
Scritti dall'azienda
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.Informazioni di contatto
Old Brompton Road 78, SW7 3LQ, London, England, Regno Unito
- 0333 240 5808
4,8
Eccellente
56 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Super simple and quick experience
Super simple and quick experience! great Service ☺️ Would recommend and use again. Gary was great!
16 maggio 2026
Non scritta su invito
Risposta di Suttons and Robertsons - South Kensington
We’re so pleased to hear the whole experience felt simple and quick for you. It’s great to know Gary looked after you so well. Thank you for your recommendation, and we’d be delighted to assist you again in the future.
They were very friendly and They were very friendly and very helpful, I was very pleased. very…
They were very friendly and very helpful, I was very pleased.
10 maggio 2026
Risposta di Suttons and Robertsons - South Kensington
We’re so pleased to hear you found the team friendly and helpful, and that you were happy with the service you received. Thank you for your kind feedback.
Risposta di Suttons and Robertsons - South Kensington
Thank you for your kind feedback. We’re so glad everything was clearly explained and that you felt well looked after. We’ll be sure to share this with the South Kensington team; they’ll be pleased to hear it.
Risposta di Suttons and Robertsons - South Kensington
We’re pleased to hear you found the team helpful and knowledgeable. Thank you for taking the time to share your feedback, and we hope to assist you again in the future.
Rachel was excellent
Rachel was excellent. Great social engagement, fair, offering great industry knowledge to back up her purchase reasons.
1 marzo 2026
Risposta di Suttons and Robertsons - South Kensington
We’re so pleased to hear Rachel made such a strong impression. It’s great to know you valued her knowledge, fairness, and the way she took the time to explain everything clearly. Thank you for sharing your experience.
Welcoming friendly staff
Welcoming friendly staff. Comfortable surroundings and a fair deal.
19 febbraio 2026
Risposta di Suttons and Robertsons - South Kensington
We’re so pleased you felt welcomed and comfortable during your visit, and that you were happy with the outcome. Thank you for taking the time to share your experience.
Cherry tea
Lovely, warm and welcoming ladies in a comfortable setting.
Services were clearly explained and the whole process was smooth and straightforward.
And the delicious cherry tea was a perfect touch. 🍒☕️
13 febbraio 2026
Non scritta su invito
Risposta di Suttons and Robertsons - South Kensington
We’re delighted you enjoyed the atmosphere and found the process clear and straightforward. We’re also glad the cherry tea added a special touch to your visit. Thank you for taking the time to share your experience. We look forward to welcoming you again.
Risposta di Suttons and Robertsons - South Kensington
We’re so pleased everything was handled quickly and smoothly for you. Thank you for your feedback, it’s greatly appreciated.
Risposta di Suttons and Robertsons - South Kensington
It’s great to hear our team made things clear and helpful for you. Thank you for the feedback. We look forward to welcoming you back.
Amazing branch
Amazing branch, great service from start to finish, extremely professional and well looked after, both Jayne & Liam were amazing. Would defiantly recommend in the future.
22 gennaio 2026
Risposta di Suttons and Robertsons - South Kensington
It’s great to hear you had such a positive experience with us. Jayne and Liam will be delighted to read your kind words. Thank you for the recommendation, and we look forward to welcoming you again.
They Work nice… and Very Kind
They Work nice… and Very Kind, We Made Good Business, I Got, To Beautiful Rings, One a Heart Diamond and Another A Cartier solitari from 1970s decent price.
16 gennaio 2026
Non scritta su invito
Risposta di Suttons and Robertsons - South Kensington
Thank you for your kind feedback! We’re pleased to hear you had a positive experience and were happy with your two beautiful rings. We appreciate your support and look forward to welcoming you back.
First class service and staff
First class service, excellent and friendly staff, professional and polite. I was welcomed in and dealt with promptly and efficiently by the staff today at the South Kensington office. Everything went well and payment was made same day. I wouldn’t hesitate to recommend this company.
19 gennaio 2026
Non scritta su invito
Risposta di Suttons and Robertsons - South Kensington
It’s great to hear you had such a positive visit and felt well looked after by the team. We’re pleased everything went smoothly and appreciate you taking the time to recommend us.
I thought Rachel fox was very helpful…
I thought Rachel fox was very helpful polite and professional and I would certainly use your company again
9 gennaio 2026
Risposta di Suttons and Robertsons - South Kensington
We’re delighted to hear that Rachel Fox was helpful, polite, and professional. Thank you for your kind words, and we look forward to assisting you again.
Highly recommended
I was little nervous as i never been to a pound broker before. Howevee there was a very friendly lady serving me, she gave me an honest opinion, no pressure. Highly recommended.
19 dicembre 2025
Risposta di Suttons and Robertsons - South Kensington
Thank you very much for your kind review and recommendation. We’re delighted to hear that our team helped put you at ease and made your first visit a positive experience. Providing honest advice in a friendly, no-pressure environment is very important to us.
We truly appreciate your feedback and hope to welcome you back again in the future.
The service i received is excellent
The service i received is excellent
8 dicembre 2025
Non scritta su invito
Risposta di Suttons and Robertsons - South Kensington
Thank you so much for your kind feedback! We're delighted to hear that you received excellent service. Providing a great experience for our customers is always our top priority.
If there's anything more we can help with in the future, please don't hesitate to get in touch!
Very Happy Customer!
Very Happy Customer!
Lovely shop , lovely people, lovely products, no words to say how grateful and happy to buy from them!
I will buy more things in the future 😊
5 dicembre 2025
Non scritta su invito
Risposta di Suttons and Robertsons - South Kensington
Thank you so much for your wonderful review! We’re thrilled to hear how happy you are with your experience. Your kind words about our shop, team and products truly mean a lot to us.
We’re grateful for your support and can’t wait to welcome you back again in the future. Enjoy your new purchase, and thank you for being such a lovely customer!
Great company and service
Great company and service. Staff is very friendly and helpful . Highly recommended
20 novembre 2025
Risposta di Suttons and Robertsons - South Kensington
Thanks so much for taking the time to leave this excellent review. We’re really happy to hear you enjoyed the service and found the team friendly and helpful. We’ll be sure to share your kind words with the staff.
Knowledgeable staff that took an…
Knowledgeable staff that took an interest in the gold items I was selling.
18 ottobre 2025
Risposta di Suttons and Robertsons - South Kensington
Thank you for your positive review.
We are pleased to hear that you received a knowledgeable service while selling your Gold items.
We would be happy to hear how we can improve in the future,
Risposta di Suttons and Robertsons - South Kensington
Thank you for your positive review.
We are pleased that you received a delightful service while in contact with us.
We look forward to hearing from you.
Excellent, friendly and professional service
We visited the Old Brompton Rd shop and the service was excellent. I have had appointments with other jewellers in the past about selling some jewellery and, even when the items were expensive, were invariably treated in a superior / patronising way and left feeling like they were trying to rip us off. . Here, the gentleman who served us (the manager?) was polite, charming, professional and we felt the offer he made was genuine and considered. We accepted it and the funds were in our account later that day. Rachel, the assistant manager, was also a delight. We would definitely recommend and would happily use them again.
9 ottobre 2025
Risposta di Suttons and Robertsons - South Kensington
Thank you very much for your positive review.
We are pleased that the South Kensington Store Manager could provide you with a polite and professional service.
We look forward to hearing from you in the near future.
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