Amy is amazing. I love the stickers that she supplies. Yes, orders may take a week or so, but that doesn't bother me. When I correspond via email, Amy is so polite. You have an amazing shop. Well done... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Wide variety of Hobonichi products available, which is fantastic but makes narrowing down the choice a bit of a challenge. My initial pre-order took quite some time to arrive in the UK, but Amy was qu... Leggi di più
Excellent service. I unfortunately purchased during the Christmas holidays and as it’s my first go at using a planner and a Hobonichi planner at that, I was excited at receiving my order so paid for... Leggi di più
I have not yet received the hobonichi order I placed on 2nd September. I do understand that this needs to be imported so it will take a while but my email politely requesting an update for my order... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
A stationery store that sells cute and useful Stationery
Informazioni di contatto
Regno Unito
- info@sutekistickers.com
- sutekistickers.com
4,4
Eccellente
143 recensioni
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Amy is amazing
Amy is amazing. I love the stickers that she supplies. Yes, orders may take a week or so, but that doesn't bother me. When I correspond via email, Amy is so polite. You have an amazing shop. Well done.
18 maggio 2026
Non scritta su invito
Great selection of tapes and stationary items!
I just received my order in the post today, and I'm so happy with all the items I purchased! There were two items that were out of stock after ordering, but I got a notification of a refund so completely happy with this - I understand that sometimes website inventory might not match what is actually available, these things happen! The processing and delivery was nice and quick after ordering, especially coming from a small business. I will definitely be a returning customer in the future. Thank you!
9 ottobre 2025
Non scritta su invito
Really gorgeous items and the shop…
Really gorgeous items and the shop owner Amy is lovely, but the delivery arrangements don't work for me. I always pay for 24 hour Royal Mail delivery. Each time my item is sent out I receive an email saying it's been packed and posted off, with a tracking number. Instead of being handed over directly to Royal Mail, it seems it's handed to a third party who holds it for several days before passing it on to Royal Mail. For example, I received an email on Thursday 28th August to say my item was on its way. I'd paid the extra for 24 hour delivery, so it should've arrived on Friday 29th. It's now Monday 1 September and the postman's just been, still nothing. Royal Mail tracking still says they're "expecting it" but "Transglobal Express" says it's arrived at their delivery depot. If it arrives tomorrow, it'll be four business days after the 24 hour delivery I paid for. This is the fourth time I've paid extra and the fourth time it's taken 3+ days to arrive. I've emailed the shop owner about this in the past and received a really kind, fast response and a refund for the additional postage but it just keeps happening. If delivery arrangements don't bother you then I can otherwise completely recommend it!
1 settembre 2025
Non scritta su invito
It was way more difficult than it…
It was way more difficult than it looked. I gave up and threw it away. I do not recommend.
19 luglio 2024
Non scritta su invito
Risposta di Sutekistickers
Good morning,
I am unable to trace your order based off the information you have provided. If you had an issue with something you bought from us you can always contact us if there is an issue or would like some guidance on how to use it.
Regards
Amy
Risposta di Sutekistickers
Good Afternoon,
I can’t see any emails that could be the order you are referring to here. If you could please provide your order number we can look into this for you.
Lies to customers
Said they dispatched them item on Tuesday, but didn’t actually send it until the following Monday. I emailed an enquiry about why the tracking showed the item as not having been received over 72 hours after it has supposedly been posted, and was sent a rather rude response giving absolutely no offer of help telling me to wait up to 20 days for an item that had supposedly already shipped. I’m in the UK, Royal Mail do not take this long. I am a small business owner and would never treat my customers like this. I will be telling everyone and anyone I can to avoid this company as they’re so dishonest. To lie to me and then ship it later is unacceptable.
EDIT: item was received by North West Midlands on Monday 13th when it was actually shipped. It has not been scanned in “up North” like the seller is again lying about, it was literally shipped on Monday as can be proven. The item was only shipped AFTER I got in touch with my bank because it had been marked as shipped 6 days prior to being sent. I don’t even want the item anymore, so you may as well have just kept the item and refunded me. You were caught in a lie and instead of accepting it you’re being incredibly unprofessional.
7 novembre 2023
Non scritta su invito
Risposta di Sutekistickers
Good evening,
When you contacted us about your order it was the 10th. We informed you that although our website marked the item as dispatched on the 7th it did not go out straight away on the 7th but on the 9th.
Your item had not been scanned in yet on the 10th. Unfortunately we have this happen fairly frequently whereas an item doesn’t get scanned in until delivery. This is not something we can control though have complained about it on multiple occasions.
We are based in the west midlands and your parcel was scanned in today up north. So it has gone through processing down here and not scanned in. We have not lied as there is no way we would have got it up there unless it had been processed down here first.
We are at the mercy of Royal mail and as per their own guidelines a item is not classed as lost until 10 working days after the expected delivery date.
I, myself and another staff member both advised you that if your item had not show up by the 22nd we would happily replace or offer a full refund.
You then did a chargeback against us which we have provided full evidence against.
Edit: not sure how the 10th to the 22nd was 20 days. we was not caught in a lie as the mail centre it was scanned in at is not our local one.
I won’t be responding further as you have been very impatient and rude. I would not recommend any company does business with you.
Excellent service
The service at Suteki is always friendly, quick and an easy process. The website is easy to navigate to find the things you're after.
23 luglio 2023
Quick delivery
Quick delivery
Great options from shops not uk based and fantastic options for pre order
23 luglio 2023
Still waiting
It’s been 14 days since I’ve placed my order. Still no word on when it will ship. Four days ago I emailed to find out the status of my order, no response. I was excited when I placed my order. Now I’m trying to figure out if I’m out $60 or if I’ll get my order someday.
2 luglio 2023
Super speedy and great quality
30 giugno 2023
Next level customer service
Due to a change in the packaging, opening your order has become a whole new experience
18 giugno 2023
Perfectly packed order
Perfectly packed order. Lovely products of exceptional quality. Easy to use website
18 giugno 2023
Always love this shop
Always love this shop. Great service and stickers and Washi so cute and all so neatly packaged!
16 giugno 2023
Stickii Stickers
Love the sticker sheets I ordered and the customer service was friendly and helpful! Many thanks :)
9 giugno 2023
Excellent items
21 maggio 2023
Great small business!
Always kept informed of any updates of my order. Lovely products, great communication! X
30 aprile 2023
Consistently excellent products and…
Consistently excellent products and service from this shop. Suteki continues to delight and entice me to part ways with my money on a regular basis! Long May it continue! 😃👍
30 aprile 2023
Fantastic customer service and quality products!
I've made two orders through Suteki stickers now and they've both been fantastic! The quality of the products is great, everything was delivered within the expected timeframe and the communication has been excellent! Would definitely recommend!
24 ottobre 2022
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