Sussex Beds Recensioni 

941
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Leggi di più

Valutata 5 stelle su 5

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent service tailored to your needs and specific requirements! The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili

Informazioni su Sussex Beds

Scritti dall'azienda

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

941 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(941)

200 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Chris

Chris, our sales assistant was wonderful. Professional, engaging without being pushy and patient.

8 giugno 2026
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Risposta di Sussex Beds

Thank you for your lovely feedback 😊 We’re delighted to hear Chris provided such professional, patient, and helpful service. We’ll be sure to pass on your kind words!

Valutata 4 stelle su 5

The gentleman Tht delivered the bed…

The gentleman Tht delivered the bed were very polite and respectful and very well mannered I would recommend the company to freinds

6 giugno 2026
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Risposta di Sussex Beds

Thank you for your kind feedback 😊 We’re delighted to hear our delivery team were polite, respectful, and well-mannered. Your recommendation means a lot to us—thank you for choosing Sussex Beds!

Valutata 5 stelle su 5

100% would recommend!

From start to finish, the staff have been extremely helpful and knowledgeable, helping us to choose the right bed and sorting our delivery as well as recycling the old bed.

We also found the prices very affordable - we saved over £1000 in total and are very happy, many thanks Sussex Beds team!

8 giugno 2026
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Risposta di Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear our team helped you find the right bed and made the whole process smooth from start to finish. It’s fantastic that you found such great value too—enjoy your new bed, and thank you for choosing Sussex Beds!

Valutata 5 stelle su 5

Good service in the store and on…

Good service in the store and on delivery of the mattress.

11 maggio 2026
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Risposta di Sussex Beds

Thank you for your kind feedback 😊 We’re delighted to hear you received good service both in store and during delivery.

Valutata 5 stelle su 5

Natalie was excellent and gave me all…

Natalie was excellent and gave me all the info I needed to make the right choice.

5 giugno 2026
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Risposta di Sussex Beds

Thank you for your lovely feedback 😊 We’re delighted to hear Natalie provided all the information you needed to make the right choice. We’ll be sure to pass on your kind words!

Valutata 5 stelle su 5

I cant recommend this company enough!😍😍

I cant recommend this company enough!😍😍
Ian was absolutely fantastic in helping me find the right bed for my spine, he was extremely patient, very kind and so knowledgeable, as i was trying the different mattresses.
He has worked there for years, I can see why he wouldn't want to leave, as this really is a very caring Family run business.
I looked online and else where, before I went to Sussex Beds, I always go to trust polite, for honest feed back, as company's can only use just the positive reviews.
A alot of online company's had amazing reviews, I then went into trust polite, to see how awful they were, infact 95%!! many saying the beds came broken, and they were not having emails replied to, so they were left £1,000s of pound out of pocket!
So I went along to Sussex Beds to try before I buy!!
Sussex beds went above and beyond for me, they kept me updated, in emails and the delivery team, text the day before with a time, and also called half an hour away, they were very polite, and put the bed together, even took there shoes off ..big☑️😁
The whole team are amazing, so if you need a fantastic bed, an honest company, (without the pushy salesman that iv had before) I wouldn't go anywhere else!
THANKYOU 🌸😊👏🤩👍

27 maggio 2026
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Risposta di Sussex Beds

Thank you so much for your amazing review 😊 We’re absolutely delighted to hear Ian helped you find the right bed and made the whole experience so positive and stress-free. Your kind words about our team, delivery service, and family business mean the world to us. Wishing you many comfortable and restful nights ahead, and thank you again for your recommendation 🌸✨

Valutata 5 stelle su 5

Service like it used to be.

From first walking into the Worthing showroom to the delivery of my mattress the service was excellent. The mattress is 1st. class and it actually improved my sleep from the first night. Thank you everyone.

16 maggio 2026
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Risposta di Sussex Beds

Thank you Bian for your wonderful feedback 😊 We’re delighted to hear you received excellent service from our Worthing team and that your new mattress improved your sleep from the very first night. Enjoy many more restful nights ahead!

Valutata 5 stelle su 5

Quality service

On entering was met by Ian who explained the number system of soft to firmness and left us to try various mattresses after choosing and a full explanation on how to keep the mattress in top quality we were then given total explanation on how their delivery system works would without doubt recommend the quality of service

11 maggio 2026
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Risposta di Sussex Beds

Thank you for your lovely feedback. We're delighted Ian helped make choosing your mattress easy and informative, and that the delivery process was clearly explained. We really appreciate your recommendation and hope you enjoy many comfortable nights ahead! 😊

Valutata 5 stelle su 5

Fantastic customer care

We have had fantastic customer care from Karen at the Tonbridge branch. My elderly Mum with mobility issues wanted to purchase a recliner chair and a bed and Karen made the whole experience stress free for her. She was so helpful and respectful and explained everything clearly. I would highly recommend the branch and in particular Karen.

9 maggio 2026
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Risposta di Sussex Beds

Thank you for your kind words. We're delighted Karen was able to make the experience stress-free for your mum and provide such helpful, respectful service. Your recommendation means a great deal to us, and we'll be sure to pass your lovely feedback on to Karen and the Tonbridge team. 😊

Valutata 5 stelle su 5

Karen was superb

Karen was superb, sharing her expertise and enthusiasm to find the right mattress, and the right price package..
Also showed us bed frame that wasn’t in the shop on display which we have also bought.
You think it will be easier to buy online these days, but Karen demonstrated what personal service adds to the buying experience.

3 maggio 2026
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Risposta di Sussex Beds

Thank you for your lovely feedback. We’re so pleased Karen’s expertise and enthusiasm helped you find the right mattress and bed frame at the right price. It’s wonderful to hear her personal service made such a difference to your experience. We really appreciate your kind words and hope you enjoy your new bed!

Valutata 5 stelle su 5

Good value quick delivery

From ordering to delivery everyone was helpful polite and efficient keeping me informed at all stages a minor problem when the floor standing headboard didn’t fit was quickly resolved and replacement ordered which arrived couple weeks later.
I would definitely recommend.

30 aprile 2026
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Risposta di Sussex Beds

Thank you for your wonderful feedback. We’re delighted to hear everything from ordering to delivery went smoothly and that any issues were resolved quickly and efficiently. We really appreciate your recommendation and hope you enjoy your new bed for many years to come!

Valutata 5 stelle su 5

Great service

I visited Bexhill store and was given a great deal within my budget. Great service from Josh, now awaiting delivery of my purchase. I would fully recommend Sussex Beds .Let them know your needs and budget and have a chat. Thanks Sussex Beds, a lovely no pressure experience.

2 maggio 2026
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Risposta di Sussex Beds

Thank you for your lovely feedback. We’re so pleased Josh was able to help you find the right option within your budget and make the experience relaxed and pressure-free. We hope you love your new purchase once it arrives, and we really appreciate your recommendation. Enjoy your new bed from Sussex Beds!

Valutata 5 stelle su 5

Jess was very patient

Jess was very patient and knowledgable,there was no pressure and no time constraints,family run with excellent customer service with good follow up and communication,a good customer experience,would highly recommend for any advice on mattresses

15 aprile 2026
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Risposta di Sussex Beds

Thank you for your kind words! We’re so pleased Jess could help make your experience relaxed and informative. It’s great to hear you felt well looked after—your recommendation means a lot to us!

Valutata 5 stelle su 5

First night on my new mattress

First night on my new mattress, fantastic,
hopefully all my nights will be good, great long sleep.Sussex Beds. The Uckfield show room is lovely and the most helpful salespeople you could wish for. Delivery was the best, kind and courteous and men. Well done Sussex Beds!!!!

21 aprile 2026
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Risposta di Sussex Beds

Thank you for your fantastic feedback! We’re delighted to hear your first night on your new mattress was such a great one—long may it continue!

It’s lovely to know you enjoyed visiting our Uckfield showroom and found the team so helpful, and that the delivery experience was just as positive. We’ll be sure to pass on your kind words. Enjoy many more great nights’ sleep!

Valutata 5 stelle su 5

Great mattresses and friendly service

A truly relaxing and enjoyable experience of purchasing a new mattress from Sussex Beds, which wasn't a surprise, being a returning customer! A really calm atmosphere in the Newhaven showroom with quality products and lots of choice: I would definitely recommend visiting.
Luke originally greeted us and made us welcome, answering all our questions clearly, so great first impression. I returned to check a few things a few days later and was greeted by Ronnie who is a lovely chap - really professional but personable too: he gave me plenty of his time to run through the options and to explain collection of an old mattress, delivery of the new one and payment options.
Thank you guys and thank you Sussex Beds for how you allow your staff to be themselves - naturally friendly!

20 aprile 2026
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Risposta di Sussex Beds

Thank you for your wonderful feedback and for returning to us again! We’re delighted to hear that you had such a relaxing and enjoyable experience in our Newhaven showroom. It’s great to know that Luke and Ronnie made you feel so welcome and took the time to ensure everything was clear and suited to your needs.

We’re especially pleased that the atmosphere and approach of the team stood out to you—your kind words mean a lot and will certainly be shared with them. Thank you for your recommendation, and we hope you enjoy your new mattress!

Valutata 5 stelle su 5

Lydia made the process simple

Lydia made the process simple. Her direct approach was refreshing as she cut straight to the essentials without making us feel rushed. The hardest part was picking the colour at the end of the process.

6 aprile 2026
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Risposta di Sussex Beds

Thank you for your kind feedback! We’re so pleased to hear that Lydia made the process simple and enjoyable, and that her straightforward approach worked well for you. Choosing the colour is always the toughest part! We hope you love your final choice and enjoy your new purchase.

Valutata 5 stelle su 5

“ We would like to express our satisfaction

“ We would like to express our appreciation for the efforts of both Joshua and Lydia of Sussex Beds, Uckfield, to ensure that we got the mattress that suited our exact requirements. They were both extremely helpful and courteous and ensured that we were completely satisfied with our purchase.
Bob and Maggie Gordon”

13 aprile 2026
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Risposta di Sussex Beds

Thank you, Bob and Maggie, for your lovely feedback! We’re so pleased to hear that Joshua and Lydia were able to help you find the perfect mattress and made the whole experience a positive one. We’ll be sure to pass on your kind words—your satisfaction means a great deal to us. Enjoy your new mattress!

Valutata 5 stelle su 5

The service on ordering and delivery…

The service on ordering and delivery were excellent

17 aprile 2026
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Risposta di Sussex Beds

Thank you for your kind words! We’re delighted to hear that both the ordering process and delivery met your expectations. Your feedback is greatly appreciated and we hope you enjoy your purchase!

Valutata 5 stelle su 5

Excellent customer service

We experienced excellent customer service from Gary in the Haywards Heath store, and we're very happy with our new mattress.

28 marzo 2026
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Risposta di Sussex Beds

Thank you so much for your lovely feedback! We're thrilled to hear that Gary looked after you so well — we'll be sure to pass your kind words on to him and the Haywards Heath team. We hope you enjoy many wonderful nights' sleep on your new mattress! 😊

Valutata 5 stelle su 5

A thoroughly professional and friendly service in all ways!23

Very helpful and friendly adviser, Lydia, made the experience very satisfactory. The bed was delivered very quickly and the delivery men were great and also very helpful in getting the bed and other stuff set up for me. The bed and mattress are very comfortable and just what I needed - not cheap but definitely worth it. It looks and and feels very good quality. All in all a really good experience for an item which is so important in all ways. Have already mentioned you to a couple of friends.

23 marzo 2026
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Risposta di Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear Lydia made your experience so positive and that everything from delivery to setup went smoothly. It’s great to know you’re enjoying the comfort and quality of your new bed—your recommendation means a lot to us!

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