Sussex Beds Recensioni 

941
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Leggi di più

Valutata 5 stelle su 5

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An excellent service tailored to your needs and specific requirements! The employee in the Brighton shop gave us as much time as we needed to make a decision, providing all the necessary data an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di letti
  2. Negozio di mobili per camere da letto
  3. Negozio di mobili

Informazioni su Sussex Beds

Scritti dall'azienda

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

941 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(941)

200 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

New Mattress

New Mattress. The visit to look for a new mattress went without a hitch.Gary was very helpful and we were pleased with the outcome.

7 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear your visit went so smoothly and that Gary was able to help you find the right mattress. We really appreciate your feedback and hope you enjoy many comfortable nights on your new mattress!

Valutata 5 stelle su 5

The only shadow was the extremely slow…

The only shadow was the extremely slow internet connection that the sales lady had no control over

1 agosto 2026
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Risposta di Sussex Beds

We're sorry the slow internet connection caused some frustration during your visit. Unfortunately, it was outside of our team's control, but we really appreciate your patience and hope it didn't detract too much from your overall experience with us.

Valutata 5 stelle su 5

Complete satisfaction

Lynn and Julie went out of their way to make sure that we were treated well . They were both very kind and caring and helpful. They are excellent members of staff. Thank you both very much for all your help. Tony and Pat Bell

8 agosto 2026
Non scritta su invito
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Risposta di Sussex Beds

Thank you so much for your wonderful review, Tony and Pat! We're delighted to hear that Lynn and Julie went above and beyond to make you feel well looked after. Your kind words about their care and helpfulness mean a great deal, and we'll be sure to pass your thanks on to them. We really appreciate you choosing Sussex Beds!

Valutata 5 stelle su 5

Great service

Excellent product knowledge well explained in the Bexhill shop.
After an expensive mistake with a previous bed it was good to have the option of a 60 day trial.
There is a good range of sizes, hardness, texture and finish.
Delivery was prompt and well advised.

27 luglio 2026
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Risposta di Sussex Beds

Thank you for your fantastic review! We're delighted to hear you found our team in Bexhill knowledgeable and helpful, and that they took the time to explain the different options available. We're especially pleased the 60-night trial gave you extra peace of mind after your previous experience. It's great to hear you were also happy with the delivery service. We hope you enjoy your new bed!

Valutata 5 stelle su 5

Mark was most helpful

Mark was most helpful

6 agosto 2026
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Risposta di Sussex Beds

Thank you for your kind review! We're delighted to hear Mark was so helpful. We'll be sure to pass your lovely feedback on to him. We really appreciate you choosing Sussex Beds!

Valutata 5 stelle su 5

Salesman very helpful

The salesman was very helpful and asked me questions to establish exactly what bed I was looking for and took me through all options explaining the differences.

30 luglio 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear our team took the time to understand exactly what you were looking for and clearly explained the different options available. We pride ourselves on providing helpful, no-pressure advice, so it's great to know you had such a positive experience. We hope you enjoy your new bed!

Valutata 5 stelle su 5

Very helpful staff plus an excellent…

Very helpful staff plus an excellent amount of stock to choose from plus speedy delivery dates.

6 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear you were pleased with the helpful service, great choice of stock, and speedy delivery. We really appreciate your feedback and hope you enjoy your new bed!

Valutata 5 stelle su 5

Knowledgeable and helpful staff

Knowledgeable and helpful staff, quality range of beds at reasonable prices

6 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear you found our team knowledgeable and helpful, and that you were pleased with the quality and value of our beds. We really appreciate your feedback!

Valutata 5 stelle su 5

Ian was exceptionally helpful from…

Ian was exceptionally helpful from start to finish in the buying process on the multiple occasions we visited the shop to try out the mattresses and through the conversations we had over the phone. Would never buy a mattress or bed from anywhere else.

25 luglio 2026
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Risposta di Sussex Beds

Thank you so much for your fantastic review! We're delighted to hear Ian was so helpful throughout your visits and phone conversations, and that he took the time to make sure you found the right mattress. Your loyalty and kind words mean a great deal to us, and we look forward to helping you again in the future!

Valutata 5 stelle su 5

very nice guys who delivered mattress…

very nice guys who delivered mattress and took all rubbish and also made we were happy before they left

6 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're so pleased to hear our delivery team were friendly, helpful, and made sure everything was fine before they left. We'll be sure to pass on your kind comments to the team. We hope you enjoy your new mattress!

Valutata 5 stelle su 5

What amazing people at the Hayward…

What amazing people at the Hayward Heath branch. They helped me choose the best bed for my needs and were patient very empathetic. They didn’t rush me and guided me to the most appropriate bed. I couldn’t thank Gary and Michelle enough. You are a what makes Sussex Beds what they are , a great place to buy a bed . Thank you. I know where to go to the next time I need a bed.

5 agosto 2026
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Risposta di Sussex Beds

Thank you so much for your wonderful review! We're delighted to hear that Gary and Michelle made you feel so comfortable and took the time to help you find the right bed without any pressure. Your kind words mean a great deal to us, and we'll be sure to pass them on to Gary and Michelle. Thank you for choosing Sussex Beds and for your lovely recommendation!

Valutata 5 stelle su 5
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Risposta di Sussex Beds

Thank you for your kind review! We're so pleased to hear you found our team helpful and knowledgeable. We really appreciate your feedback!

Valutata 5 stelle su 5

Great friendly service

Great friendly service

3 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely comment! We're delighted to hear you received such friendly service. We really appreciate your feedback!

Valutata 5 stelle su 5

Michelle was very happy

Michelle was very happy, chatty and helpful
I would recommend seeing Michelle in Haywards Heath

4 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear Michelle was so friendly, chatty and helpful. We'll be sure to pass your kind comments on to her. Thank you for recommending Michelle and Sussex Beds!

Valutata 5 stelle su 5

Friendly and professional staff

Friendly and professional staff. Explained and answered my questions. Didn't feel rushed but was able to make my decision in my own time.

3 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear our team was friendly, professional, and took the time to answer all of your questions without any pressure. Helping our customers make the right decision at their own pace is exactly the experience we aim to provide. We hope you enjoy your new bed!

Valutata 5 stelle su 5

Excellent service from knowledgeable

Excellent service from knowledgeable, friendly and positive shop manager.

3 agosto 2026
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Risposta di Sussex Beds

Thank you for your wonderful review! We're delighted to hear you received excellent service from our manager. We really appreciate your kind feedback and hope you enjoy your new bed!

Valutata 5 stelle su 5

Great company to deal with

Great company to deal with. Adapted well with the changes that happen when I was moving in to my new place, making it stress free as possible

3 agosto 2026
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Risposta di Sussex Beds

Thank you for your lovely review! We're delighted to hear that our team was able to make your move a little easier and provide a stress-free experience during what can be a very busy time. We really appreciate your kind words and hope you enjoy your new bed in your new home!

Valutata 5 stelle su 5

Great service and a great price

Great service and a great price, swords deliver as well and the guys delivering could t be more helpful. Thank You so much

26 luglio 2026
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Risposta di Sussex Beds

Thank you for your fantastic review! We're delighted to hear you were pleased with the service, value, and delivery experience. Our delivery team will be so pleased to hear your kind comments, and we're glad they could make everything as easy and helpful as possible. We really appreciate your feedback and hope you enjoy your new bed!

Valutata 5 stelle su 5

Helpful and understanding

Helpful and understanding. Knew the products.

31 luglio 2026
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Risposta di Sussex Beds

Thank you for your kind review! We're so pleased to hear you found our team helpful, understanding, and knowledgeable about our products. We really appreciate your feedback and hope you enjoy your new bed!

Valutata 5 stelle su 5

I was helped to the type of bed I was…

I was helped to the type of bed I was looking for and did not have to wander around looking for assistance. It all went very smoothly and was able to purchase with very good discounts. I was kept well informed with the delivery date it arrived on time and the assembly was quick and efficient.

24 luglio 2026
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Risposta di Sussex Beds

Thank you for your wonderful review! We're delighted to hear that our team was able to help you find the right bed and make the whole process smooth and enjoyable. It's great to know you were kept informed throughout and that your delivery and assembly went so well. We really appreciate your feedback and hope you enjoy your new bed!

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