No, see. That’s the problem. Your fin broke in the board. Your finbox was not made correctly for YOUR fin. I ordered another fin (standard sized) to try to fix things myself since your products se... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Bought 2 love child's 6'4, amazing performance and fun, however considering the dimensions of the board, thickness, solid stronger etc, you would think these boards would last. Both I managed to snap... Leggi di più
I own a surfboard repair business and I strongly advise against buying their product. They are glassed ultra thin and then sealed with plastic! They dent like crazy and literally ding at the drop of a... Leggi di più
L'azienda ha risposto
My GSI board buckled after 20-30 sessions in 4-6 ft waves. It didn't hit the bottom. I called GSI customer service to find out what they'd do and they never called me back. >Awful experience for n... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Life is better when you surf has been GSI's company mantra since day one. It incorporates everything that the employees appreciate about their lives and the industry they love to work in. GSI only manufactures and market their surfboards to surfers or people who want to become surfers. Everyone at GSI from the shapers to the founder to the sales reps and customer service staff knows firsthand the difference surfing has made in their own lives. Most of all, we love sharing our passion for surfing with other surfers -- from beginners to pros and everything in between. Thank you for letting us enjoy the ride with you.
Informazioni di contatto
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Global Surf Industries is Awesome!
I purchased some board hangars online and were shipped quickly, look exactly like they did online, and allow me to hang up my boards securely. These are the ones that lock into the fin box and let you hang boards vertically. Totally cool!
Great Board and Customer Service: 7S SuperFish II X2 & Tony B!
Super stoked with my purchase of the 7S SuperFish II X2 for two reasons:
1) The web site narrowed my choice accurately to my skill level and physicality.
2) Tony Butler has a wealth of info because he's the real deal! He provided me further guidance and advice before my purchase and followed up with me on post sales questions as well.
I'll buy from Global Surf again for sure!
Great customer service.
Quick responsive and reasonable customer service!
Mayerhoffer Slip in 7'2
Board arrived with slightly damaged tail.
Communication and ultimate outcome was good.
Thank you for the support in correcting the issue.
Would definitely purchase from SI again.
Be great to see a wider range of quality eps shortboards.
Stock seems a bit limited at mo.
60-40 Fun
Ordered via website, timely shipping and enjoying my Advenutre Paddle Boarding 60-40 hybrid board. Nice follow-up too!
Quick and effective
I found the surfboard with the dimensions I was looking for. Bought it online and recieved it 3 days later.
great company
professional, high quality products. board arrived in great condition with no damage or dings. recommend
You were outstanding!
Incredible service and amazing value... Highest rating!
Meyrehoffer slip in and super normal
Both boards are great, I've a lot of fun using both. Sad to see Meyrehoffer no longer on GSI product list.
epoxy fish surfboard from GSI,
paddles well, surfs well and I'm enjoying getting back into surfing,
My one disappointment is the board arrived with a indent on the bottom,
Requires shipping with more protection. ie bubble wrap
Haydenshapes Phychodelic Germ
Great board and great service from global surf
Excellent service
Excellent service the staff are amazing very helpful I had a lot of questions and always was there to answer my product arrive in no time in perfect condition
Excellent service thinking of ordering another
Great delivery and as ordered. My son loves his new board and is shredding on it.
Awesome service guys!
I ordered my board on a Thursday morning and received it in the afternoon!! I couldn't believe it. I surfed it the next day, I live in west Auckland so not sure if the warehouse is close to there hence prompt delivery, but absolutely stoked with the service.
An excellent company to do business with. Period.
This retailer is an excellent example of how a business should operate in terms of customer support and sales. I have bought two boards and some accessories on two occasions now, and both purchases were seamless, with free delivery in 2 days! When I had a question, I got an email response in 24 hours.
I wish all the vendors I use were as good as GSI.
Modern Blackhawk
Hello GSI,
I purchased a Modern Blackhawk surfboard and WOW what a great board.
Loved it from the first wave. Easy to paddle up and off and going a breeze to ride fast and turns great. I received the board quickly after online purchase great colour and very happy with board. Thank you Global Surf Industries.
great board and product
have been very happy with the board and the gear supplied. great support and service
Great customer service and fast shipping
Great communication with GSI and shipping was fast. We love our SUPs and would gladly shop with GSI again.
Superb products delivered with lightspeed at great prices after consulting with a highly knowledgable and available staff.
Buying direct from GSI has been a great experience every time.
I'm sure it helps that every board is a winner, but that's backed up by great operations (sales, delivery, tracking, communications, etc.).
If I'm not getting a board directly from a shaper, I can usually find the space in my quiver I seek to fill with a board from GSI, and I know it will work great.
Thanks for years of stoke.
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