No, see. That’s the problem. Your fin broke in the board. Your finbox was not made correctly for YOUR fin. I ordered another fin (standard sized) to try to fix things myself since your products se... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Bought 2 love child's 6'4, amazing performance and fun, however considering the dimensions of the board, thickness, solid stronger etc, you would think these boards would last. Both I managed to snap... Leggi di più
I own a surfboard repair business and I strongly advise against buying their product. They are glassed ultra thin and then sealed with plastic! They dent like crazy and literally ding at the drop of a... Leggi di più
L'azienda ha risposto
My GSI board buckled after 20-30 sessions in 4-6 ft waves. It didn't hit the bottom. I called GSI customer service to find out what they'd do and they never called me back. >Awful experience for n... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Life is better when you surf has been GSI's company mantra since day one. It incorporates everything that the employees appreciate about their lives and the industry they love to work in. GSI only manufactures and market their surfboards to surfers or people who want to become surfers. Everyone at GSI from the shapers to the founder to the sales reps and customer service staff knows firsthand the difference surfing has made in their own lives. Most of all, we love sharing our passion for surfing with other surfers -- from beginners to pros and everything in between. Thank you for letting us enjoy the ride with you.
Informazioni di contatto
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ill be back to buy another board at GSI!
I recently purchased a Hayden Shapes Shred Sled(amazing board) and the customer support was top notch. Board shipped and arrived a tad early and all parties involved are happy!
Will definitely recommend friends to GSI!
Tony
Clear descriptions, good quality, excellent service
This is the second board I purchased from GSI. In both instances the customer service was excellent, the information I received from their website was detailed and accurate and I have been very happy with both purchases.
Great service!
Awesome service! Answered all my questions regarding sizes, leashes, pads, etc. I'd definitely buy from them again!!
surfboard purchase
just purchased a 7s slipstream board fom global surf industries
there web site is day to navigate around and the 24hr delivery is excellent
The leash you sold me didn't work
Global Surf Industries sold me a leash (Surfica) that does not work at all. I have tried it 3 times and I have lost my surfboard each time at least twice. All the other (the surfboard and surfboardbag) are ok.
Need to offer fins as well
GSI is user friendly and fast. However, they need to sell fins as well for optimum user experience.
Amazing customer service
This was my first time buying a surfboard with Global Surf Industries, and my experience was amazing. I bought the board during Thanksgiving, a week before my surfing trip abroad. Tony, from the customer service was great and did everything so that I had my board on time for my trip. They were extremely responsive, understanding, and just overall super nice with me. My board got there on time, and very well packed so that there was no problem with it. Overall, one of my best customer service experience and the board seems great (have not tried it yet though). Thank you Tony and Global Surf Industries!
positive
The board handles well, catches waves easily takes late drops well and turns on a dime
Legends
I ended up ordering two boards and they were awesome to deal with.
Thank you Global Surf Industries, you rock...
...great website; easy purchase experience; fast delivery
The best purchase ever
Received the board really fast and in perfect condition.
I can't believe how quick and efficient their delivery is and it's FREE, had a brand new board in literally two days!!
This company is very good at what they do. They were so quick at delivering a new surf board. Wrapping was very professional.
Thank you very much
All good
Delivery took a little longer than some sites but all goods arrived as described and no damage
easy and quick
I ordered a gnaraloo fatty for my daughter for Christmas. Got it cheaper straight from the source. The board arrived within a few days after I placed the order. Can't wait to give it to her, this board comes highly recommended by all the surfers at our local beach!
5 stars and free shipping
Excellent buying expirience
My buying experience was flawless. I was trying to purchase a good quality surfing paddle board. I try buying a Naish Paddle Board but there website does not allow one to know their prices or order online, which is ridiculous. So I went with Global Surf Industries. I am so glad I did. Thank you for your excellent service. I order a Tom Carroll 8'4" Walden paddle board with a paddle and leash. I got everything deliver to my house in less than a week and no shipping fees. How great is that? Fantastic! I will by buying a second board in a couple of months. No doubt I am buying from Global Surf Industries. Thank you
buying my new board could not have been easier .
After a bit of research to decide on the board I was after, the 8' 7s superfish was the go for me. Surfed it today in 2-3 foot glassy ones and enjoyed the ease of paddling my 120kg onto any wave I liked the look of. Going to do it again tomorrow. Happy days!
Slip in Meyerhoffer
Best surf board ever. It came in record time and in excellent condition.
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