The cover offered and premium charged are excellent. Had to double check as price per year was less than the amount quoted per month by my house insurer. The details form was straightforward, nothi... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service. My hubby had his mobility scooter stolen from outside his gp's surgery after being rushed to hospital. Surewise dealt with us amazingly, nothing was to much trouble for them & were... Leggi di più
L'azienda ha risposto
Have only had my mobility scooter insurance for 1 day, so can't comment on anything apart from the ease of filling out the application form. Very easy and straight forward, also plenty of helpful info... Leggi di più
L'azienda ha risposto
I used the good old fashioned ‘ telephone ‘ ….. some may not remember these ? However ….. after only a very short and informative ‘ press 1…. Press 2, I immediatly got to speak to a very polite , inf... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Agenzia di assicurazioni
- Azienda di assicurazioni per l'invalidità
- Agenzia di assicurazioni per la casa
- Broker assicurativo
- Azienda di assicurazioni per la mobilità
- Azienda di assicurazioni per i depositi di merci
Informazioni su Surewise
Scritti dall'azienda
Insurance You Can Trust
Surewise is a leading specialist insurance intermediary providing mobility scooter insurance, carers insurance, storage insurance, home insurance and other insurance products to customers across the UK.
Surewise was first launched in April 2014 with one key aim: to provide insurance products that allow people to live life confidently.
In the 10 years since launching, our team has grown to over 20 dedicated staff members, based in our office set within the beautiful countryside of Hadleigh, Essex. We’re proud to say that our local team is all united by a passion to build trust, care, and fairness within the insurance sector.
Collectively, the Surewise directors have over 40 years of experience in the UK insurance sector - enabling us to have vital insights into how to provide our customers with the best prices, products, and services.
We want our insurance products to be affordable, high quality, and ultimately to help people to live life confidently every day.
Why Choose Surewise?
Scritti dall'azienda
- Great Value Carers Insurance
- We offer Carer Insurance and Personal Assistant Insurance whether you are an employed carer, an employer of carers, receive direct payments or you are a self-employed carer. Prices start from £4.92 a month. We believe that it’s important for Carers and their employers to consider specialist Carers Insurance to protect themselves against risks they face in the workplace and provide policies that are underwritten by SAGIC, The Salvation Army General Insurance Corporation.
- 99% of Customers Save on Storage Insurance
- Our Storage Insurance provides protection against things like fire, theft, mould & much more, allowing you to rest assured that the contents of your storage unit are always covered. Self Storage Insurance is compulsory at most storage facilities, as a result, many storage providers offer insurance which people take as an easy option but these Storage Insurance Policies are typically much more expensive. Our customers save on average 3 times what the storage unit charges, frequently, much more!
- Great Value Mobility Scooter Cover
- Get your mobility scooter covered for just £38/year or £3.80/month For a low Premium, our Mobility Scooter policy offers comprehensive cover including; Theft, Loss, Damage, Third Party Liability, Hospital benefit and more - all from £38 for the whole year with no Excess.
- Home insurance tailored to our customers
- Our home insurance policies are designed to protect Homeowners, Landlords and Occupants from the costs of unpredictable events that come with owning and/or occupying a property. We split our policies into two sections: buildings insurance and contents insurance, this means that we can tailor our policies to our customer’s needs. We work with our underwriters, SAGIC, to produce policies that offer great cover at affordable prices as our customers are our priority.
14 day money back guarantee
Not happy with your policy? No problem with our money back guarantee
If, having examined your policy documentation, you decide the insurance does not meet your needs, you can cancel the insurance within 14 days from the date you receive the policy documentation, and we will refund the premium provided you have not made a claim.
Informazioni di contatto
Unit 3, Hadleigh Park Business Park, Chapel Lane, Benfleet, Essex, SS7 2PP, Benfleet, Regno Unito
- 01268 200020
- customerservices@surewise.com
- surewise.com
4,8
Eccellente
14.429 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy and reasonably priced.
It was easy to get my motorised wheelchair insured and reasonably priced too.
18 marzo 2026
Risposta di Surewise
Thank you for taking the time to share your feedback!
We’re delighted to hear your positive comments about our prices. We strive to offer great value, and it’s fantastic to know that you’re happy with what we provide.
If you need any further assistance, please don’t hesitate to reach out.
Kind regards,
Sian
Surewise
Risposta di Surewise
Thank you for your feedback!
We're pleased to hear that your renewal process was simple and hassle-free. Our aim is to provide seamless experiences for our customers, and we're glad we could deliver that for you.
If you have any further questions or needs, feel free to let us know.
Kind regards,
Sian
Surewise
Confusing
Got confused when sent an email stating that my insurance had run out and that I would need to get another one which I did and purchased. I then received a email stating that the policy had been suspended.
This turned out to be my previous policy but that was not made clear
11 marzo 2026
Risposta di Surewise
Good afternoon Mr Campbell,
Thank you for taking the time to leave a review.
We are sorry to hear that the communication regarding your policy was not very clear.
We do provide individual policy numbers on all correspondence so that the policies can be easily identified, however, I appreciate that this can be a little confusing if you had purchased another policy.
I have sent a separate email to you directly to explain this more in detail.
Thank you for bringing this matter to our attention, and please do not hesitate to contact us if you require any further assistance.
Kind regards,
Nicola
Surewise
Mobility scooters insurance
Easy to use looking for insurance for my mobility scooter great price for what I wanted definitely recommend
7 febbraio 2026
Risposta di Surewise
Dear Michelle,
Thank you for taking the time to leave a review.
We’re pleased you were satisfied with our product and appreciate your positive feedback on our prices!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
ll I wanted as a quote
18 marzo 2026
Risposta di Surewise
Good afternoon Mr Shepherd,
Thank you for taking the time to leave a review.
We are sorry that the automatic renewal of your policy has caused concern and we appreciate the opportunity to clarify the renewal process.
The policy was set to auto-renew at the time of purchase and this was confirmed within the policy documentation, which also explains how this feature can be switched off at any time.
On the 17th March, prior to renewal, we did reply to your email to state that you can contact us if you did not wish to renew the policy. As no cancellation instruction was received, the policy renewed to ensure there was no gap in cover.
I would be very grateful if you could confirm that insurance is still required.
If you do have any further questions, please do get in contact (Tel: 01268 200 020) so assistance can be provided.
Kind regards,
Nicola
Surewise
Risposta di Surewise
Dear Mr Hare,
Thank you for leaving us a 5 star review!
We are delighted to hear that your experience with us was simple and straightforward.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Lilie
Surewise
Took my money without me agreeing to…
Took my money without me agreeing to insurance now waiting for refund!!! No claims should have given me at least a pound off
17 marzo 2026
Risposta di Surewise
Dear Alison,
Thank you for taking the time to leave your feedback.
We can confirm when a policy is due to be automatically renewed, email reminders are sent around 28 days before the renewal date, and again the day before the automatic renewal is due to take place.
These emails provide details of your cover, when the policy is due to be renewed, and the cost of renewal. It also provides details on how to stop the automatic renewal if it is no longer required.
Since you didn't receive these notifications, we suggest checking your junk or spam folders to ensure they aren't being filtered.
We apologise for the inconvenience caused, and a refund will be with you within the next 3-5 working days.
If there is anything else we can help you with, please do not hesitate to get in touch.
Kind regards,
Tessa
Surewise
..........
10 marzo 2026
Risposta di Surewise
Dear Mr Schwab
Thank you for leaving us a review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Mobility scooter
Just Browsing through facebook and your company came up so just made enquiries and very happy with your quote and I’ll recommend to my friends
17 marzo 2026
Risposta di Surewise
Dear Brian,
Thank you for leaving us a 5 star review!
Should you have a friend you want to refer, we currently have a refer a friend scheme in place which enables both you and a friend to receive a £10 Amazon voucher. Here is the link to our website with more information: https://www.surewise.com/referral-program/.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
Barry
Your Site was easy to navy gate and had all what i needed. Only one thing i couldn't find law assist but happy with what i found .
17 marzo 2026
Risposta di Surewise
Dear Barry,
Thank you for taking the time to leave us a review.
We’re so glad you found our website easy to navigate!
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Sofia
Surewise
Risposta di Surewise
Dear Tibet,
Thank you for leaving us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Sofia
Surewise
A good experience
The purchase of a new policy was instinctive, very logical and easy, from selecting the coverage I wanted, filling out the necessary forms, selecting the payment options and making the payment. The policy documents are in plain English, not in "Insurance speak". A good experience .
9 marzo 2026
Risposta di Surewise
Dear Ray,
Thank you for taking the time to leave us a review!
We’re so glad you found our services easy and efficient and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Tanya
Surewise
Risposta di Surewise
Thank you for taking the time to leave us a review!
We’re so glad you found our website easy to navigate and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Ellie
Surewise
Had a mobility scooter breakdown last…
Had a mobility scooter breakdown last week and had to ring Surewise, I can honestly say that the lady on the phone could not have been more help. She asked if I was okay and if I was off the road and had a recovery truck out quickly also kept me well informed about what was going on. Thank you Surewise
10 marzo 2026
Non scritta su invito
Risposta di Surewise
Thank you for taking the time to leave us a 5 star review!
We're delighted to hear that you had a positive experience speaking with our customer service team and that they were able to provide helpful assistance.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Ellie
Surewise
The website was so easy to navigate an…
The website was so easy to navigate an a really great price for insurance 😊
14 marzo 2026
Risposta di Surewise
Dear Rachel,
Thank you for taking the time to leave us a review!
We’re thrilled to hear that our online quoting process was helpful and allowed you to find an affordable option that suits your needs.
Should you require any further assistance in the future, please don’t hesitate to reach out.
Kind regards,
Ellie
Surewise
Easy quick insurance cover
Easy quick insurance cover for mobility scooter at good price
6 marzo 2026
Risposta di Surewise
Dear Theresa,
Thank you for taking the time to leave us a review!
We’re so glad you found our services easy and efficient and are satisfied with your user experience with us.
Please don't hesitate to contact us if you require any assistance in the future.
Kind regards,
Ellie
Surewise
Easy enough to auto renew
Easy enough to auto renew. Had to change my card but was easy enough.
7 marzo 2026
Risposta di Surewise
Dear Helen,
Thank you for your feedback!
We're pleased to hear that your renewal process was simple and hassle-free. Our aim is to provide seamless experiences for our customers, and we're glad we could deliver that for you.
If you have any further questions or needs, feel free to let us know.
Kind regards,
Ellie
Surewise
I booked insurance on the basis that I…
I booked insurance on the basis that I needed it at storage base as their insurance was very expensive. They then gave me a final quote for the small storage we wanted and it had more than doubled so we did not go ahead with it. However I did not need the insurance and cancelled it within two hours. I could not find a cooling off period to get my money back
14 marzo 2026
Risposta di Surewise
Dear Geoff,
Thank you for taking the time to provide this feedback.
When a policy is cancelled within the 14-day cooling-off period, a full refund is provided. This is outlined during the online cancellation process. As your policy was cancelled shortly after purchase, you can expect the funds to be returned to your account within 5 working days of cancellation.
If you haven’t received your refund after this time, please get in touch with our support team and we’ll be happy to assist further.
Kind regards,
Macy
Surewise
Risposta di Surewise
Dear Grant,
Thank you for taking the time to leave us a 5 star review!
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Ellie
Surewise
Risposta di Surewise
Dear Mrs Sharman,
Thank you for taking the time to leave us a review!
We are happy to hear that everything went smoothly for you.
Please don't hesitate to get in touch if you require any further assistance.
Kind regards,
Ellie
Surewise
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