Surefire Software Recensioni 

39
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Been using Surefire for quite a few years. It is easy to use and the support team always answer any questions quickly and clearly.

Valutata 5 stelle su 5

I run a heating company with a few guys working for us, Billy introduced me to Surefire nearly a year ago now and it has made a big difference. It’s nice and easy to navigate compared to other systems... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been using Surefire for the last 5 years and it has helped us to grow the business year on year. Our customers often comment on the way we communicate with them and SF is a key part of that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have been using Surefire for just over a year. I had been looking for software that was purely designed for the plumbing and heating industry and used the correct forms and certificates. Sure fire... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di servizi CRM
  2. anche in
  3. Idraulico
  4. Ingegnere elettrico
  5. Servizi di riscaldamento e boiler

Scritti dall'azienda

Surefire streamlines all aspects of your business and improves customer relationships. Created by plumbers and heating engineers for plumbers and heating engineers.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

39 recensioni

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4,8

Tutte le recensioni

(39)

1 recensione negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great app and software to use for your business!

Billy and the team, gave me a brilliant run through on how to use the system and app. They answered any questions I had.

Now using Surefire as my every day software, it’s a great system to use. I can see all my jobs for the day and my monthly calendar all on the main page.

once I've logged all the customer details in. It even drops them a texts message, to say l'm on my way to the appointment.

It's great for building all types of quotes for example small plumbing works, new boiler, new cylinder, powerflush and much more!

Its very easy to create gas certificates or landlord certificates which the landlord or customers see on completion.

Any plumbing and heating businesses that need this and much much more then download now!

29 giugno 2023
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Risposta di Surefire Software

Thanks Chris,

I know you've been using Surefire for years now so it's good to have some great feedback from an old hand.

Thanks again.

Billy.

Valutata 5 stelle su 5

I have worked for two companies who use…

I have worked for two companies who use surefire. it makes your everyday tasks so much simpler. the quoting tool i would say is the best on the market. great system if you work in the plumbing or heating world.
great support team if you ever get stuck.

27 giugno 2023
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Risposta di Surefire Software

Well that says it all, if you've worked for two companies who already use it, you're clearly an expert by now ⭐️

Glad your enjoying the software, wherever you are working 👍🏻

Billy.

Valutata 5 stelle su 5

I run a heating company with a few guys…

I run a heating company with a few guys working for us, Billy introduced me to Surefire nearly a year ago now and it has made a big difference. It’s nice and easy to navigate compared to other systems we have trialed like Simpro, and easily integrates with other programs we use like Xero and Stripe. All queries I have had are always dealt with quickly, Tom has been very helpful demonstrating via zoom calls how to use it all and make any alterations. I highly recommend.

23 maggio 2022
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Risposta di Surefire Software

Hi Scott,

We’re really glad you’re enjoying using Surefire and it’s many unique industry focussed features, we’re continually developing new and innovative tools to make Surefire even better, more of which we will be releasing in the next 4-6 weeks, watch this space 🔭

P.S.

I will pass on your thanks and appreciation to Tom 👍🏻

Billy.

Valutata 5 stelle su 5

Perfect for pluming and heating engineers

What can I say, Billy was so helpful on our demo call this morning. I have came away from our meeting positive that we have ben able to find a system for our plumbing and heating business, we have been looking all over the place for a system that can do everything we need for the industry we work in. Surefire as all our needs, easy to use and will make our workflow so much more effective for us.

6 aprile 2023
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Risposta di Surefire Software

Thanks Jim & Kristi,

We've only just scratched the surface and are looking forward to helping your business grow and prosper, while giving you a more relaxed, profitable and professional working environment.

Billy.

Valutata 5 stelle su 5

Excellent demonstration of the software…

Excellent demonstration of the software by Billy.
For a Heating and plumbing Business I don't think there is a better software out there.

8 marzo 2023
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Risposta di Surefire Software

Thanks Gus,

We really appreciate your comments and flowing review, especially given you have used and tested and used several other software solutions for our industry.

Billy.

Valutata 5 stelle su 5

Had demo with billy.

Had demo with billy.
what a fantastic system. so many great features.

we cant wait to get started

9 marzo 2023
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Risposta di Surefire Software

Glad you enjoyed and I can see you are now up and running at full speed, we're here to help at the click of a button or a call if required as you are aware 👍🏻

Billy.

Valutata 5 stelle su 5

Excellent Software

Excellent software we cannot wait to move from our current software to SureFire.The software is going to help us organise jobs better and deliver a better service to our customers.

Thank You Billy for a great demo on what your software can do for our business👍

2 marzo 2023
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Risposta di Surefire Software

Hi Gavin, It was a a pleasure meeting you yesterday, and I'm delighted you've registered for Surefire so quickly having seen all the benefits.

Tom will now organise your on boarding and importing your data from your current software programmer and have you up and running in no time, feel free to call me directly if you require any further assistance.

Billy.

Valutata 5 stelle su 5

Highly recommend

I just want to say how much our lads and myself are so glad we made to move over to Surefire.

It is so easy to use, everything is in one place and the support is second to none, compared to our last system provider.

I do believe Surefire is helping DMR Plumbing & Heating LTD to plan better and to grow the business, it's a breath of fresh air!

Highly recommend to any other plumbing business looking for a reliable and suitable platform.

30 novembre 2022
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Risposta di Surefire Software

Hi Daniel, It's particularly pleasing when someone moves from another software platform and makes such fantastic comments!!

Billy.

Valutata 5 stelle su 5

Surefire

Having used Surefire Software for the last 4 years, I have seen it grow substantially in power. As an engineer the access to Parts Arena means an instant quote for repairs. New features and improvements are constantly added, which in an industry that itself is constantly changing, is a must. Keep up the good work. Thank you for making my job easier.

26 aprile 2022
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Risposta di Surefire Software

Thanks for the glowing review Gary, as you know we are continually striving to improve the software, will keep you posted.

Valutata 5 stelle su 5

Surefire Software a great ‘bit of kit’

We have been using Surefire for the last 5 years and it has helped us to grow the business year on year. Our customers often comment on the way we communicate with them and SF is a key part of that. SF has improved our effectiveness with our administration and booking jobs and invoicing customers is really easy. It also links to Quickbooks which has simplified our accounts and made us more efficient in the office.
Surefire runs our business and we wouldn’t be without it.
Jerry Studden
Boiler iQ Ltd

4 aprile 2022
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Risposta di Surefire Software

Hi Jerry, Thankyou for your loyalty and its great to hear it is working well for you. I am very pleased to hear that it is such an important part of your thriving business and we wish you all the best!

Kind regards
Billy

Valutata 5 stelle su 5

Go to software for a domestic & Mechanical company

We are a small plumbing & heating company and Surefire has drastically reduced our manual paperwork & administration for the daily operation of our business.
Surefire software provides simple easy to use electronic gas & plumbing certificates, to invoicing with the ability to provide quick instant smart quotes for boiler & plumbing repairs. Also providing more detailed heating installation quotations for replacement boilers via the quote wizard with instant access to manufacturer boiler spares, equipment & accessories. All linked effortlessly to an individual customer database account.
Most important for our company is the use of the mobile app providing our engineers the simplicity of completing all the above whilst on site from their own personal diaries, from the moment they accept a job to office & customer tracking to final completion & safe & secure payment either via their smart phone or iPad.
This is certainly the go to software for domestic & Mechanical businesses

31 marzo 2022
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Risposta di Surefire Software

Thankyou for going into so much detail with your excellent review. It really goes along way to showing our potential customer what the software is like to use. We appreciate you taking the time out of you busy schedule to do this and wish you all the best.

Kind Regards
Ronnie

Valutata 5 stelle su 5

Great software booking system for our…

Great software booking system for our company and the engineers find it easy to administer using iPad which keep the company's internal admin system seamless. If you need any help from them then a quick email and they come back to you. Very happy with this software and the service.

24 marzo 2022
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Risposta di Surefire Software

Thankyou for your great five star review! We are glad that support is doing exactly what we hope for to help you get the most from the software. Your loyalty and feedback is really important to us.

Kind Regards
Tom

Valutata 5 stelle su 5

Surefire is a great bit of kit for the heating trade

Surefire is a great bit of kit for the heating/plumbing trade, been using it 2 years now and it just gets better & better with regular updates, the backup you get is brilliant and the staff can't do enought to help.

21 marzo 2022
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Risposta di Surefire Software

Reviews like this is really what we strive for as a business so it means a lot to see it and I would like to thankyou for your feedback and using Surefire.
Wishing you all the very best!

Kind Regards
Ronnie

Valutata 5 stelle su 5

recommended software A*

We have had Surefire for many years now and have always found this a great asset to the running of our company. Over the years the software has been upgraded and loads of new features have been added which in turn makes our life so much easier. if i have an issue this is resolved very quickly and the customer service is always great. I would hesitate to recommend this to anyone

17 marzo 2022
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Risposta di Surefire Software

Thankyou for your fantastic review ! The development team have been working tirelessly in recent time to bring more features and it is very pleasing to hear it makes your life easier.
We appreciate you leaving us a detailed review.

Kind Regards
Billy

Valutata 5 stelle su 5

Taylor Made

We are a medium sized plumbing & heating company and Surefire is taylor-made for our business. We have now used the software for over 7 years and it has become a part of our daily lives! Perfect for job management, quoting, invoicing, vehicle tracking, staff management and lots more. It is also a great tool for breakdown engineers as a customer's history can be viewed instantly as well as boiler manuals and parts diagrams. Quoting for both boiler replacements and small jobs is so easy as well. Highly recommended to make life easier for anyone in the plumbing & heating industry.

10 marzo 2022
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Risposta di Surefire Software

Your great five star review is much appreciated and means a lot to the Surefire team. Thankyou for your feedback and recommending us to others who can hopefully benefit from using the software. Wishing you all the best!

Kind regards
Ronnie

Valutata 5 stelle su 5

Excellent Plumbing & Heating Software

We have been using Surefire for just over a year. I had been looking for software that was purely designed for the plumbing and heating industry and used the correct forms and certificates. Sure fire ticked about 90% of the items I wanted. The suggestions we put forward with the team get fed back into the development meetings and feedback is made. If your a growing business I would highly recommend surefire. Will streamline your business for sure.

2 marzo 2022
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Risposta di Surefire Software

Your feedback is really important to us and we will continue to push the enhancements of our software. Thankyou for leaving us a five star review.

Kind Regards
Ronnie

Valutata 5 stelle su 5

Surefire has been a key part of our…

Surefire has been a key part of our business for a number of years now. The features of the CRM are constantly being upgraded to improve functionality within the business which saves time and money in the long run. The quote wizard, accounts integration and customer details are easy to use. I have recommended Surefire to several companies. Any one who decides to use this system will not be dissapointed.

24 febbraio 2022
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Risposta di Surefire Software

We really appreciate businesses like yourself who have been loyal to Surefire, I thankyou for speaking so highly and recommending us. We will continue to develop further to help make your working life easier.

Kind Regards
Billy

Valutata 5 stelle su 5

Excellent system with exemplary backup

We have been with Surefire for just over 3 months. The help offered in the changeover is exemplary. The quote wizard really is impressive. The quotations look so professional they have really helped improve our ratio of quotation to sales.

11 febbraio 2022
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Risposta di Surefire Software

It means a lot when our valued customers speak so highly of the software! Thankyou for taking the time out of your day to leave us such a great review.

Kind Regards
Ronnie

Valutata 5 stelle su 5

Great System

We have been using Surefire for many years to help with the daily running of the business. It is a great system and find it easy to use. All the customer details, job history and paperwork is stored in the same place for easy access. The quotes and certificates are visually impressive. Scheduling an appointment is very easy and the colour coding of the engineers makes it simple to see who has been allocated which job. I would highly recommend it.

1 febbraio 2022
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Risposta di Surefire Software

Hi Suzanne,

Thank you for taking the time to leave us this review! We prize ourselves on how friendly Surefire is to use, so are happy you think so too!

Kind regards,

Billy.

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