First time I bought the gap insurance. After reading many positive reviews in detail about Platinum Gap Insurance I decided to go with. Hope I won't need to use this but this is giving me a peace of... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Not easy to understand when buying GAP insurance for a new car. All I knew was that I had to have a ‘Return to Invoice’ policy. This is the 2nd one I have purchased but this time for a brand new car... Leggi di più
Really excellent experience with the call centre advisor. I wish all companies had call centres in the UK. The level of understanding makes everything so much easier. Anyway. That was easily one o... Leggi di più
L'azienda ha risposto
Car needed prior approval before cover could be issued but after that all went smoothly. With a product like gap insurance you don’t know how good it is until you claim but all perfect up to now.
Dettagli dell'azienda
Scritti dall'azienda
Simple, reliable protection. Sura is part of the Sura Group, whose brands have been providing motor ancillary products, including Gap Insurance, for nearly two decades, since 2009. Sura was created by bringing together two established names (Platinum Gap and Direct Car Warranty) to create a simpler, more streamlined experience for customers. The result is a single brand focused on clear cover, fair pricing and straightforward service. Today, Sura continues that journey, helping drivers across the UK protect themselves from unexpected financial loss if the worst happens.
Approachable insurance you can rely on.
Scritti dall'azienda
- Simple, straightforward cover
- We keep things clear and easy to understand, so you know exactly what you’re getting. No jargon, no unnecessary complexity, just cover that does what it’s meant to.
- Support when it matters
- From your first quote through to a claim, we’re here to make things simple. Our UK-based team provides clear guidance at every stage.
- Built around real needs
- Our products are designed to reflect how people actually buy and use their vehicles. Flexible options help you choose the level of protection that suits your situation.
- Trusted by thousands of drivers
- Customers across the UK rely on us for reliable protection and straightforward service. Our ratings reflect a consistent focus on doing things properly.
Buy with Complete Confidence
30 Day Money Back Guarantee
We give all customers an extended period to review their cover and ensure it's suitable for them. We'll be happy to answer any questions you may have or issue a full-refund on your policy if you wish to cancel within 30 days.
Informazioni di contatto
1 Neville Street, LS1 4DW, Leeds, Regno Unito
- 0330 043 99 33
- info@sura.co.uk
- sura.co.uk
4,8
Eccellente
311 recensioni
Chiedi ai clienti di scrivere una recensione
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The way that the phone operator dealt…
The way that the phone operator dealt with my request
21 aprile 2023
It was very straightforward the person…
It was very straightforward the person I spoke to was great 👍
7 aprile 2023
We always use this company
We always use this company. Diane was great. It’s a simple straightforward policy that gives you peace of mind with no hidden extras.
Thank you.
26 marzo 2023
Nice easy transaction and a good price.
30 marzo 2023
A really positive experience
A really positive experience, buying something nobody wants to buy! Could t get cover online so needed to speak to a sales agent, who was the friendliest and most helpful you could imagine, and they provided cover on my M sport BMW a few weeks after I bought it.
25 marzo 2023
Great service
Great service, the lady on the phone was very helpful and answered all my questions.
21 marzo 2023
Very Helpful :)
16 marzo 2023
Website very customer friendly
11 marzo 2023
Good service
Please, helpful and easy to get hold of. Sadly a necessary evil to have Gap insurance but these guys were good in sorting it
20 marzo 2023
Great customer service
I changed my car and needed the policy changing over to my new car , I tried doing the change online but received a email asking to phone platinum gap to arrange the changes, I spoke to a advisor and she took care of everything on the call , the reason I could not register the change online was because my new car’s value was significantly higher than my previous car.
16 marzo 2023
Fantastic service
Fantastic and friendly staff, talked me through all levels of cover to make sure I purchased the right one.I spoke to Hayley she was great Thank You
15 marzo 2023
Easy to take out this policy after a…
Easy to take out this policy after a few question
Thanks
20 febbraio 2023
Premium Gap
Paul (Platinum Gap) was very engaging and knowledgeable and offered a very competitive price.
17 febbraio 2023
Great service not pushy very good price
11 febbraio 2023
Excellent service
3 febbraio 2023
Very easy to complete on line with no…
Very easy to complete on line with no issues and a great competitive price,thank you.
2 gennaio 2023
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