When I purchased the server, I was unable to connect to it. I reached out on the open Discord they have available and the admin "DxWo" responded within minutes with a very professional manner. It to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lots of rubberbanding from server lag. Server size is what they recommended for less than 8 players and it happens to all of us. Pings are routinely <20mS but spike up well over 100. Server config... Leggi di più
Absolutely superb support from a small but caring team of experts. Typical ticket response is phenomenal with replies within hours. Much better than most bigger companies that charge extra for such qu... Leggi di più
Our experience has been great, but we run a vanilla server with no mods. They provide service through Discord, and the channel is full of people whose requests go unanswered. So if you're not planning... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Game Server Hosting Provider. Specialised in 7 Days To Die, Valheim and Minecraft.
Informazioni di contatto
Stati Uniti
- contact@supercraft.host
- supercraft.host
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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It is the best hosting service
It is the best hosting service with the best support team
Great server & great service.
great company. all options not available
I like the ease of the interface. the random generation preview doesn't work. I can't upload a personal map. I don't know why this is an issue. you don't have all the functionality you get from working in the game directly such as advance terrain choices in a21. I wish all the server options were available. please update these items and I'll update my score.

Risposta di Supercraft
No lag!
So far I am extremely happy with the server. I had a Halloween Live Stream session with a few of my friends and had no lag issues at all. I have not changed the mod yet but I am seeing that doing so is very easy to do. Everything has been very user friendly.
PLEASE READ BEFORE YOU BUY
Server worked for 3 days before issues started, Tried to do the support by email, and they don't respond back until a day later and didn't help with the issue really. Tried to do a support ticket through the discord server and they couldn't even find out why one of the issues was occurring (the server wouldn't start). I had to go in myself and find a fix for 2 out of the 3 issues. The 3rd issue was the biggest one and they asked a senior support person for help. That person never responded and 7 days went by without a response or a fix to it and they just closed and deleted the ticket. I emailed them asking for my money back and they told be that since 7 days already went by of using the service, I cannot get a refund back. I responded with, we only used the server for 3 days before issues started happening and we couldn't even log on to the server and it takes forever to get a respond back just for y'all to not fix the issues I am having with the server, and then you delete the discord ticket I had. I have yet to get a follow up email about the refund. One of the worst experience I have ever had and it was very stressful. I was never once mean or had an attitude with them but at a certain point I had to get a bit assertive to try and get some kind or resolution, which I did not get. Do not use them. So many other better hosting site out there. If you do use them I wish you good luck, and Supercraft I wish you well.
So far so good
So far so good. I wish I had a better understanding of how to upload mods to my server. Overall everything is running smoothly. No complaints thus far. If someone could get back to me on how to install mods onto my server that would be great.
Actually got to talk to someone about…
Actually got to talk to someone about our needs
If you want a server that crashes…
If you want a server that crashes everyday and where they don't respond to any tickets, this is your host!

Risposta di Supercraft
Everything worked pretty flawlessly…
Everything worked pretty flawlessly except for the day/night cycle, it’s daytime all the time. Once it hits 00:00 the sun rushes to the East, already rising, making it look like a time lapse. Night doesn’t exist but time still works for bm! Other than that, 10/10 would recommend 🙌🏼💯
Hosting is fine but your map generator…
Hosting is fine but your map generator doesn't work properly. Tested it like 10X and still couldn't get the elevations correct and the Trader enclaves were not fully fenced. Had to generate on my PC and upload.
Cheap reliable
Good Service well priced
Its a great server
Its a great server and we have created a small community on, however it dose crash quite frequently but sorted fast, however we have only been using for 2 weeks so you can expect small teething issues.
Great service for a great price.
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