Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(10)

10 recensioni negli ultimi 12 mesi

Scrivi una recensione

Eseguiamo dei controlli sulle recensioni

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good buy

The experience was very good. You had the choices of product that I wanted at a price that was decent. Ship time was good. Thank you.

22 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

Nice colour

A bit pricey but nice colour and it’s waterproof. (Been tested quite thoroughly already!)

We thought it looked a bit thin on arrival but actually it lets in a lot of light, unlike the one we replaced, which is much better for our ground-floor flat where light is at a premium

10 ottobre 2026
Non scritta su invito
Valutata 4 stelle su 5

Good customer service

Delivery was longer than I’d expected (hence only 4 stars). However customer service were really helpful when the parcel went astray (not their fault), and very prompt responding.

28 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

This is new internet commerce

This is new internet commerce. You are no longer buying from United States companies. You are now buying from International companies. Some are good as in this company from France. Which has great return policies. But it's not cost effect to return some of your items.

4 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

I recently purchased a shade cloth from…

I recently purchased a shade cloth from Sunny Garden Market, and I’m very happy with my purchase! The quality is excellent, and it does a fantastic job of protecting the vegetable garden from the sun. I highly recommend it to anyone looking for a high-quality shade cloth!

12 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

No quibble refund

Unfortunately the items purchased were not suitable for our requirements. No quibble about returns and full refund, Ava was most helpful throughout the process. Thank you

30 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Very frustrating return experience.

Very frustrating return experience.

I ordered a large sun shade from Sunny Garden Market. Shipping took longer than I expected, and once it arrived I decided almost immediately that I wanted to return it.

Their website advertises “easy returns” and says customers have 14 days to change their mind and receive a full refund. What I did not expect was to be told that I would need to pay to ship the item back to China before receiving that refund.

I looked into return shipping and was quoted around $300, which was actually more than the cost of the item itself.

When I explained that this made the advertised return option essentially unusable for me, I was instead offered a small courtesy refund if I kept the item.

I understand that international companies may have different return procedures, but I feel the return location and potentially significant return-shipping cost should be made extremely clear before purchase, especially when “easy returns” and a full refund are prominently advertised.

This experience has made me much more hesitant to order from smaller online retailers because you don’t always know what the return process will actually look like until after they already have your money.

I personally would not order from Sunny Garden Market again and would strongly recommend that U.S. customers fully understand the return policy and return-shipping requirements before purchasing.

22 settembre 2026
Non scritta su invito
Logo di Sunny Garden Market

Risposta di Sunny Garden Market

Thank you for taking the time to share your experience, and I’m sorry the return process wasn’t what you expected.

Returns are always free when a product is defective. For change-of-mind returns, free return shipping is already available on most of our catalogue. We’re working to extend free returns to the rest of our range.

Regarding the $300 quote you received from your carrier, return shipping costs vary a lot between carriers. Our customers usually find significantly lower rates by comparing a few different carriers, so that quote is higher than what most people end up paying.

Rest assured that we’re taking your feedback into account as we continue to improve our returns process.

The Sunny Garden Market team

Valutata 1 stelle su 5

Bought a sail

Bought a sail. Arrived from China and was very low quality. When I tried to return it, they said I needed to ship it back to China. This company is a scam

27 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I didn't buy from it as it all looked…

I didn't buy from it as it all looked too good to be true. I did a little searching on the website and decided it looked AI-generated, set up in 2026, with big discounts, big promises and no return information...

2 settembre 2026
Non scritta su invito

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