sungoldpower.com Recensioni 

Salesman failed to mention that the kit was going on sale, $1000 off, in a few days, and another $1000 off soon after that.

Your products have served me well. In motorhome, remote shop and integrating into supplemental house loads.
You are my "go to" for solar

The panels are exactly what I needed and they arrived quickly without damage.

Good service. Shipped on time.
Have not set up the panels yet but they arrived in good condition. Very satisfied.

Very helpful and fair. Will purchase from them again.

The products work well, and all the parts are there.
The problems are in the tolerances.
When I have to use my own wire. US NEC says to use a number 6 wire for the grid wire coming in. It physically will not fit! I ended up cutting one strand out of that wire.
Also the paper instruction manual is almost worthless. Youtube added the note on how to change the settings to allow two inverters to work in parallel. Have to turn the rocker switch off first!
But I've been totally off grid now for a year. And I have electric water heater, AC, electric stove, and geothermal heat pumps. I've only had to use the generator 3 times.

Andrew was excellent. It wasn’t for him. I would not be doing business with your company so thank you Andrew for all of your guidance and putting up with me. Will be doing more business soon.

Quick, free shipping and quality of product. Been working on the system for a few weeks now and is almost ready to go.

I have been using my all in one for only one month, and it will no longer accept a charge from the solar panels.
The solar panels are putting out 140 volts, but the all in one will not accept the energy.

I have an SGN11.4khb-48 inverter and one night around 2am or 3am my house went dark. Inverter had stopped working completely after about a year of flawless service. My Mother-In-Law is on high-flow medical oxygen so I had to rewire everything to go back to the grid for power in the middle of the night. The next night I got a response from SunGoldPower that my issue was a firmware issue. I couldn't figure out how they knew that but there it is. The one-message-per-night with support stuff went on for nearly a week with them asking me every night to connect to wifi so that they could connect and fix the problem (even though the inverter WOULD NOT connect to wifi because the firmware bricked it) and I decided to just purchase a new inverter. I chose SunGold's 11k15pro rather than something from EG4 because I figured that if my initial inverter came back up I would parallel them. Long story short, it turns out that something happened and it appears that a firmware update went completely wrong and bricked my system. I was able to get it back up manually doing the firmware updates (SGN knew exactly what firmware was left to be installed somehow). SunGold support swears that they have never and would never do a firmware update without the customers knowledge and approval so they say that they didn't do this one that caused me to be without my solar for nearly 2 weeks.
Long story short, I don't know if they bricked my system or not but I found out after ordering, mounting and connecting the 11k15pro that the two aren't compatible to be paralleled. I should have done more research but google said that thy would work together so I bought it. Unfortunately, since I had already unboxed, mounted and commissioned the inverter, I couldn't send it back so I have what we have come to affectionately call "my $3000 mistake" hanging on my wall as a "backup". I will say that I completely removed the wifi dongle from my inverter(s) and will not be letting anyone have access to them without my express prior knowledge and consent. You know, just to be on the safe side. Since I did the manually firmware upgrade I have not had any other problems, though. Basically I'm saying "Don't be like me." Don't leave your wifi dongle connected at all times and be very careful and read reviews on the company and its service BEFORE buying one "much less 2" devices from them.

Excelente trabajo,

I bought four of your 560 W solar panels first they were delayed by a fire where flooding happened then it was delayed again. I have them now. I can’t get them to give me power. I hook up all four I get zero power I’ve been linking them in series and still nothing. I’ve changed my wires coming from the panels to the house. Still nothing I’ve been playing with these stupid panels for over two months. I will never buy another one of products again, and by the way, your battery rack that does not have a top is way flimsy

Very happy with your products! Delivery took over three weeks. Two reschedules for drop off.

Return policy for unused items is poor. The timeline is too short when I am waiting for all of the install components to show up from different suppliers, but incorrect items are ordered and I need to make returns for refunds, 30 days is insufficient.

Their support is ridiculous. You create a ticket and basically work for them running in circles. They want pictures of the internals of a device they produced. I sent them everything they asked for but their support is worthless. Don't waste your time and money on these scam artists.

The instructions are terrible but the customer service was good. Working as expected at the moment. I do believe making the customers feel more like a priority will help. The tech i spoke to was inconvenienced.

The system is perfect for my off grid RV setup. I have 6.5kw inverter and 10kwh batteries. Runs my well when and powers my RVs.

Loes aboit shipping and refund, must do charge baxk with amex now as they are loeing aboit shipping

Team was great about swapping out for a warranty claim , yes i did have to spend 300 for HVAC service but i had a new unit in a few days