Sunboundvillas Recensioni 

Profissional Team, very reliable. Everything went well.

A casa era fantastica, os quartos otimos e limpos, a cozinha muito bem equipada e a zona muito boa.

Foi a segunda vez que reservei através desta agência e mais uma vez constatei o profissionalismo e a simpatia, que são uma constante.
Em relação a esta casa, apesar de estar muito bem situada, necessita de ser remodelada, além de não ter Wi-Fi, pelo que não correspondeu ás expectativas.
Recomendo a agência Sunboundvillas.

We rented a house for two weeks in March 2020. The house was great and as described on the sunbound website. Marta was very friendly and helpful before and during our stay.

In our case we cut our two weeks in March 2020 short to one week due to the state of emergency in Portugal at the time and due to advice from the German embassy. After long discussion after getting home we were able to make a deal to spend our second (prepaid) week in March 2021. Refund was refused by the owner of the house.

I find it confusing that according to the rental contract, you rent from the owner, not from sundbound who is only a marketing agency. However the owner is not disclosed and the contract is actually with sunbound. The house had to be prepaid to a third party (neither sunbound nor the owner). So when something unexpected happens as in our case, you can have difficulty with whom you deal with. I suggest more transparency re the involved stakeholders.

Other than that our experience was good.

I still knew the surounds very well, and that’s why I choosed that house.
Even so I was afraid of dealing with an agency I didn’t know till then.
But everything went very, very well. I made lots and lots of question and I got all the answers I needed, and very quicky.
All the process was very good and Marta from the algarve sunbounds is a good professional and had lots of patient answering all my question on time.
I liked the house very much. It has almost everything people needs for a relaxing holidays. It’s confortable and pleasant as shown on photos. Check-in and check-out in perfection. Good location with a car, of course ...
The receipt with my tributary number came imediatly.
For sure one of the best agency I dealed with in My vacacional time for the past 20 years.

We thoroughly enjoyed Summer 2020 in Quinta Do Lago thanks to the professionalism of Sunboundvillas from the first point of contact to the day we left
Thanks everyone involved much appreciated we certainly will be using your services again in 2021

In respect to Sunboudvillas i can only say good things.
Very king and always available for everthing.

In regards to the house i rented, the experience wasn´t so good.
The master bedroom doesn´t have a door and doesn´t have blackouts in every window. Therefor you hear all the noise upstairs, and wake up really early with light.

The worst part was that all the bedrooms had a strange smell. It seemed like the house had been closed for months. Really uncorfortable.

The house is comfortable, tastefully decorated, with all the necessary amenities and a great location if you want to walk to the beach but not be too close to the noisy nightlife. The garden and pool are also pleasant and spacious. Unfortunately there was construction work going on all day in the adjacent property, meaning that we had to experience significant visual and noise pollution for the entire week. When we booked the house, the web site said there would be no construction work during July and August, which turned out not to be true, supposedly due to changes in rules as a consequence of the pandemic. Still, we should have been warned and were disappointed to have our family holidays somewhat spoiled by this. Otherwise it was all mostly great, including the people in charge of welcoming us, who were friendly and professional.

Totally inflexible during Covid pandemics in terms of postponing or cancelling the reservations, unbalanced portfolio (one of the houses I rented this year was clearly sub par for the rate) and poor customer support in solving logistical issues (when we needed to change from one house to the other during our holidays).

We were very well installed, the house was great and very well-equipped. Everything was spotless on our arrival. Very clean, fresh environment and cabinets smelling good. Including beach towels, the flower in the bathrooms is also not common! It feels good to arrive at a house like this.

Excellent service, will recommend.

Excellent Company.
Very nice persons!
High professionel and very Kind!

Everything was terrific! Couldn’t have been more helpful. Easy arrival easy departure and great Villa. Lovely people to deal with. Will be using them again next year.