Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 2 stelle su 5

The Initial installation was ok but when we asked about small issues later we were told they would be addressed at the first service. We rang to book our first service after a year and were told they... Leggi di più

Valutata 1 stelle su 5

Please be very careful when dealing with Summit Energies. We have a problem wih our solar (not caused by Summit) I ask for them to come and check our system. I had to chase them a few times to conf... Leggi di più

Valutata 5 stelle su 5

From the first visit we have been impressed with this company. We decided to have an air source heat pump. They were recommended to us from a solar panel provider. At the first visit, Matt went abo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic ongoing service from Matt and the team at Summit. We had a heatpump installed after our boiler broke last winter and they went out of their way to get it installed quickly so we'd have heati... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda specializzata in energia solare

Scritti dall'azienda

We specialise in Ground Source Heat Pumps, Air Source Heat Pumps, and Solar technology. We are based in South Wales and cover the whole of the UK. We have a range of completed projects, some of which are featured in Case Studies. Request your free estimate today.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

25 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(25)

3 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellant from start to finish!

The team visit your location and access the suitablility of your property for a PV installation (the 2 other companies we considered just used google Earth to check).

The team were also well versed in green technologies and the advice gave us assurance as to the future- proofing for EV points and possible wind turbine additions to our home systems at some future point.

The team kept us informed as to the progress of the installation both from their installation scheduling and organisation with the DNO (Distribution Network Operator).

The scaffolding team work exclusively with Summit on all their jobs and were very conscious of the mobility needs of one of our household in placing the scaffold supports.

The installation team arrived on time and got to work straight away. Roofing work for panel installation and electrical work for the inverter and battery was all completed on the same day (we did have a very pleasent day to do this so please bear in mind that weather could create an issue).

We did suspect that the coffee and cakes being provided may have been a motivating factor!

All-in-all I thoroughly recommend Summit as a renewables installation company.

5 luglio 2023
Non scritta su invito
Logo di Summit Energies

Risposta di Summit Energies

Sorry for the delayed response.
Many thanks for the lovely 5* review. Much appreciated by all the Summit team.

Valutata 4 stelle su 5

Solar & Battery Install + Aftercare review

Install was done on 2nd March and i'm writing this review 4 months after install. Install was done in Swindon, United Kingdom.

I had been quoted for a solar and battery installation by 4 different companies. I found Summit Energies to be very well priced as well as quick in the overall process as well as supplying quality hardware to install. Within a week of receiving the quote, the solar panels and battery was installed almost immediately whereas some companies were talking about 6 weeks to 6 months wait. Installation was done to a good standard. There were some minor cosmetic damage which they came back the following week to repair (mostly due to the tight spaces they had to work in when dealing with the electrics). From an installation perspective I could not fault them, really speed and professionalism. One bit of feedback around this would be regarding handover of system to me could have been better. Although they did show me initially the app I'd use and the basics around it, there was no detailed handover when trying to understand the detail behind using the app. Google and Youtube doesn't help much so had to ask around various forums to get some answers. Now regarding MCS certificate, this has taken over 3 months to receive which is needed to submit my warranty as well as to be paid for the export. This delay was due to a 3rd party who deals with this so can't blame SummitEnergies for this matter, but they did say they would compensate for the free export I've given to energy provider over the 3 months. Other than that i've got some final queries which i've been waiting a few weeks to get help on but response is slow (due to aftercare team looks like is the installers themselves).

Overall:

- Proposal and install = 5 stars
- Pricing and service during proposal and install = 5 stars
- Aftercare support = 2 stars

They can definitely look to improve on their aftercare support to make themselves truly standout from their competitors. I'm sure they will eventually come round to helping me with my queries, but the turnaround would need to improve. I'd still recommend them if you're looking for a speedy install that's competitively priced but be mindful the aftercare might be a little slow until they improve.

2 marzo 2023
Non scritta su invito
Logo di Summit Energies

Risposta di Summit Energies

Sorry for the delayed response.
We're sorry to hear that you haven't been entirely happy with our customer after care. We take all comments seriously and will strive to improve in the future.
We're glad however you were happy with the overall experience of the design and installation of your Solar PV system.

Valutata 5 stelle su 5

Professional, excellent service throughout.

From the first visit we have been impressed with this company. We decided to have an air source heat pump. They were recommended to us from a solar panel provider. At the first visit, Matt went above and beyond our expectations, answering all the questions we wanted to ask, many without us having to ask them!
We received the quote promptly with full details of all elements and stages of fitting. Summit Energies applied for the grant for us. They organised the EPC visit as we had no rating previously.

30 ottobre 2022
Non scritta su invito
Logo di Summit Energies

Risposta di Summit Energies

Sorry for the delayed response.
Many thanks for the 5* review.
Much appreciated by all the team.

Valutata 5 stelle su 5

A Great Installation of an Air Source Heat Pump

My total experience from the initial meeting with Summit though to the visits to my home, and the installation of the ASHP was conducted in a professional manner. Dates were kept and schedules maintained as set out. The installation took four days as planned and the team took care to keep the house clean as they carried out the work.
When complete I was given instructions on the running of the system, then a week later I had a follow up visit by Summit to check all was operating as setup.
As this installation was done in March ’23 which was followed by a long absence from the property until end May, I have not had the opportunity to test the system for heating the house on very cold winter days. Hence this review is based on the installation and provision of domestic hot water only.

8 marzo 2023
Non scritta su invito
Logo di Summit Energies

Risposta di Summit Energies

Sorry for the delayed response.
Thank you for the lovely 5* review. Much appreciated by all the team at Summit.

Valutata 5 stelle su 5

The whole experience was brilliant

The whole experience was brilliant. I delt with Graham Allen he is very down to earth and easy to communicate with his broad Northern Ireland accent. I particularly chose this company because they were the only ones who removed slates on my roof and fixed straight to the house joists before re slating with protective covers for the brackets. Ryan the roofer and his apprentice completed the installation of solar framework and fitted the 12 x 410 watt panels in a day. I have a conservatory running 10.4 meters across the back of my house which I thought might cause a problem. But Andy and his team used scaffolding beams bought in for my job and completed the work quickly and tidily both erecting and removing. Again very friendly and polite. Alan came to do the technical bit of wiring the system up and commissioning it and the hand over with the app on my phone. I can't recommend the whole company enough my system sent over 20 kilowatts back to the grid yesterday after charging my battery.
Thank-you for a brilliant experience
Gareth Griffiths
Argoed

4 aprile 2023
Non scritta su invito
Logo di Summit Energies

Risposta di Summit Energies

Sorry for the delayed response.
Many thanks for the 5* review. Very much appreciated by all the team.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più