sukoshimart.com Recensioni 28

STAY AWAY!! May look super cute, but they just take ur money and doesn’t even answer mail. And btw YOU’LL NEVER RECIEVE UR PRODUCTS EITHER WAY. I PREORDERED an advent calendar the 31st of october, and now its the 10th of december, and guess what??? IT HASNT EVEN COME YET, and the tracking says it’s «unavailable». Unavailable my ass at this point. And they don’t even answer me, i have sent multiple mails too. Whats up with that??!! LEGIT SCAM, STAY TF AWAY. Warm hugs, angry costumer🥰🥰🥰 (btw, don’t even come at me saying «contact us at mail and we’ll fix the problem», BRO I’VE ALREADY DONE THAT AND U GAVE ME NOTHING.»

Absolutely outrageous.
I bought the advent calender from them that was around 156€ as I remember correctly not including the fees that i had to pay of 36 Euros.
A piece was broken in the calender and it for sure did not break during transport due to the missing piece not being loose in the box.
They included 2 times stickers in the calender... and a washi tape roll.
I received the calender by itself on the 5. So that also was disappointing.
Contacted customer support for the broken item, they offered me a store credit of 5$, i am not looking to order from them again and with that credit there is absolutely nothing i could possibly buy there especially since shipping fees have to be included.
Christmas spirit totally ruined, will never shop there again. Worst experience i have ever made with any shop.

Edit: tried to review the product on their page, review got deleted there.

Online shopping is a disaster.
Sukoshi Mart's online shopping is a disaster and their customer service is one of the worst I have ever experienced. The main issue is that they sent me the incorrect items. They did not respond to my customer inquiry until I followed up after 2 days. They only respond to their emails once a day. After an entire week of back-and-forth, their solution is that they will send my correct order only when they receive the incorrect items back. I told them I do not have a printer to print the return label and that going to a post office is outside my work hours. It will take me some time to send the items back. In the meantime, I requested they send my correct items because I have been waiting several weeks to use these items. They refused. It is unreasonable and unprofessional that I have to wait additional time to receive the items I paid for based on their mistake. I do not recommend shopping online.

lovely selection of products and great customer service.

I have ordered from the site a handful of times with no issues but received a damaged item in a recent purchase. customer service was quick to respond, resolving the issue and sending out a replacement.

I am very pleased with how the situation was handled and will shop here again for sure.

I only ordered 1x so far and that experience was good. I ordered 2pcs of BTS BT21 Line Friends items and 2 BT21 t-shirts as well. All are in good quality and original/authentic items. Shipment was very fast to my US warehouse address and packaging was good as well. The prices are reasonable although I can say that there are other shops that seem to have lower costs at least comparable to the same items I bought from here. For example, the watches I got are about $10 higher here than when I saw it from Line Friends' website. But since that got sold out, and this was where I saw it available, I already bought it. I couldn't find anywhere else to get it. Nevertheless, it's still all good. Will definitely try to purchase again for BTS and BT21 items. They have a good selection here.

My friend recommended me the Korean acne patch from here, worked amazingly. It's the red and white package one. I got in from their storefront.

I ordered one ceramic mug and one cute lamp! everything came super fast (4 days after sending the order) and nothing broke during the shipping! all items look high quality and I am extremely impressed!
I also asked informations writing to the seller on their official instagram account and they answered in less than 24h! I will buy on this site again soon!!

Awful service, sends damaged items and does nothing for you. Disgusted